Review History for Verified Resident 1126019

Axis West Apartments


Updated Review

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Resident 1126019

Verified Resident 2018 - 2023

3/28/2023

I love the location of this property, close to everything. My disappointment is usually with maintenance work orders not being completed or followed up on. I wish there was better accountability in getting things completed.
    Manager

    3/30/2023

    Axis West Apartments
    It is nice to know you are enjoying our convenient location. Our team strives to meet our residents with quick, outstanding service, and we are sorry if you feel otherwise. We would like to connect with you to learn more. Please give us a call or stop by our office for a chat. Thank you!
    5 Previous Reviews

    Previous Review

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    Resident 317237

    Verified Resident 2018 - 2022

    7/24/2022

    the way I have been treated during my a/c issues the past 8 months has been unacceptable. I haven’t posted a review because I’ve been trying to get management to act professional. All I wanted was an apology, which I never received

      Previous Review

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      Resident 317237

      Verified Resident 2018 - 2022

      5/17/2022

      I enjoy the location and amenities. Maintenance does not follow up with pending orders to complete them. Sometimes office staff is helpful and sometimes they ignore you. I want to stay living here as long as I can have access to the pool during non office hours.

        Previous Review

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        Resident 317237

        Verified Resident 2018 - 2022

        5/2/2022

        Overall good experience. Noise level within the building is bad. I can hear the upstairs neighbor loud. Staff is friendly. Maintenance sometimes is efficient and others not. I’m still waiting for some follow up repairs from months ago

          Previous Review

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          Resident 317237

          Verified Resident 2017 - 2020

          8/13/2020

          Noise from the neighbors is unbearable, you can hear people walking upstairs , playing loud music. You can also hear people on the hallways really loud. Neighbors with loud music driving around. The neighborhood was much quieter when I first moved in. But the staff here is friendly and very helpful,
            Manager

            9/10/2020

            Axis West Apartments
            I am sorry that you are having issues with your neighbor. If you are still experiencing this issue please contact the office and we will gladly help you. Thank you for your review.

            Previous Review

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            Resident 317237

            Verified Resident 2018 - 2020

            4/16/2020

            I enjoy the amenities such as pool area and club house are very nice. The management staff is friendly and courteous. The office staff is also attentive and accessible. Sandra is helpful and takes her time to address issues and concerns.

              Review 10 out of 182

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              Axis West Apartments

              March 2024

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