The staff has been polite. However, our experience here has been absolutely horrible because of our upstairs neighbor. Its a shame because the staff is nice and everything is clean and in working order. But we wish we never moved here literally because our upstairs neighbor has turned our unit (which should be a peaceful and relaxing place to destress from the world) into a living hell. We immediately get into a bad mood just seeing his car in the parking lot. This is a serious issue that we have called the police for on multiple occasions but he is still here acting the same as he did when he moved in. Destructive, inconsiderate, doesnt follow the rules, and does not care about any of the residents around him.
Thank you for leaving your feedback for Axis West. I am sorry you are experiencing this issue with your neighbor, please email us at [email protected] to make an appointment to speak with the office staff, so we can help you to resolve this issue.