Review History for Verified Resident 759791

Barber Park Apartments


Updated Review

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Resident 759791

Verified Resident 2020 - 2021

2/19/2021

The community is very peaceful and well kept. The employees are kind and respond quickly to whatever maintenance requests or questions I have had. The area is in a nice location which makes shopping and dining easily accessible. The other residents in the neighborhood all seem happy with their enviroment and respectful towards eachother.
    Manager

    2/24/2021

    Barber Park Apartments
    Dear Resident,Thank you so much for the kind words. The Barber Park team makes it our goal toprovide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. If there is anything that I can ever do for you, please feel free to contact me at 407-249-7703.Kindest Regards,Ana Bencosme, community manager
    1 Previous Review

    Previous Review

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    Resident 759791

    Verified Resident 2020

    4/15/2020

    Facilities are average and well maintained. Staff is kind but takes a while to respond to any sort of request. During move in it was very difficulty to reach the representative who assisted me during my initial tour and lease signing. My leasing agent Sarah did not advise me of any updates or procedural changes due to covid-19 and it took me emailing,calling, and texting multiple times for her to explain how to make payment for deposit or show to sign documents. Although she was kind she was not considerate or responsible in this sense. With regards to service issues I am disappointed and regret moving in here.
      Manager

      4/25/2020

      Barber Park Apartments
      Dear Valued Resident,My team and I would like to extend our sincerest apologies to you for your experience here at Barber Park. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. I have an open door policy and you are always welcome to contact me or come by the business office at yourearliest convenience. I hope to hear from you soon. I can be reached at 407-249-7703.Kindest Regards,Ana Bencosme, community manager

      Review 141 out of 462

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      Barber Park Apartments

      March 2024

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