Review History for anonymous

Camden Orange Court


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anonymous

Resident 2014 - 2015

4/6/2015

I am so disgusted with the service of the office manager ----- that I am actually in the process of filing a complaint against her. They began towing the tenants cars to wash the garage at a fee of $25 charged to the vehicle owner. I let her know that the key to my other vehicle was not with me but that I could drive to get it and come back. She stood above me on the next level of the garage and spoke over me the entire time, shaking her head and stating that notices were sent out. As I was speaking to her she actually cut me off mid-sentence and turned to look away from me and very with an air of superiority says to have a nice day as though completely ignoring me were going to make me disappear. I pay an obscene amount of money for my apartment and I know for a fact that others pay an even higher amount than I do for a similar unit. For her to speak to me in the tone she did, and with an absolutely abhorrent attitude just blows my mind. I will NEVER renew my lease here on the sole basis of how she completely brushed me off, she didn't even have the decency to come down and speak with me. To be clear, this issue isn't about the $25 fee. It is about the fact that she is responsible for the office, she is AN EMPLOYEE, she represents the Camden company so her personal attitude doesn't belong in the office. She should not be employed by this or any office where human interaction is required. When my fiance went into the office later in the afternoon to speak to her she treated him with the same degrading attitude. She treated him as though he were the problem and as though he were an aggressive tenant. We have never had an issue, we don't make noise, our rent is paid months ahead. The first week I lived here my bike was stolen and the staff's response to the high volume of theft was that tenants shouldn't tailgate to avoid the gate getting stuck. I am just horrified by how I am being treated here. I don't even want to go home because ----- has ruined my entire experience of this community. She is literally the reason that I am not going to renew my lease here. I sincerely hope that whoever her manager is takes note of how many of the complaints on this site refer specifically to the office manager and how dealing with her is making tenants lives miserable. She needs to lose her job.
    Manager

    3/23/2016

    Camden Orange Court
    Thank you for your review. We are sorry to hear that you had a negative experience. Please feel free to contact our office directly if you have any further comments or concerns.

    Review 25 out of 58

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    Camden Orange Court

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