The apartment staff is professional and caring. There is no security gate anymore and it has been broken for over a year. It needs to be repaired or replaced. It was one of things I liked about this complex. After several cars were vandalized and broken into recently the complex needs to expedite repairs. Unfortunately if it it is not done I will not renew my lease.
Manager
3/24/2020
1801 MetroWest
Dear Valued Resident, we want to extend our sincerest apologies concerning any issue that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us and opportunity to discuss this further with you.You can reach out to us at (407) 293-3355 or you can email us at citywestmgr@hrpliving.com. We hope to find a solution than makes consider renewing your lease.Mary E. WorthyCommunity Manager