Review History for nickwaits1

Colonial Pointe


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nickwaits1

Resident 2013

11/27/2013

Mold all over and around my apartment (see pics). They never.... ever.... pressure washed the sidewalk around my building. Their response to mold in my vents was to have the maintenance staff spray bleach into the vents and replace the TERRIBLE vent covers (see pics). I told them I wanted a specialist to come check it out to make sure it was not toxic mold. Their response: They hired a carpet cleaner to come in and act like a specialist to scrape mold out of the vents. When I confronted ------ (front office staff) about this she simply said, "Maybe you all should just move out" and then implied that she didn't want to deal with us anymore. Despite contacting Windsor Management, an HVAC specialist never came out. This was only the WORST incident I had with Colonial Pointe, although there were several other issues regarding theft, safety, and cleanliness.

Review 61 out of 130

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Colonial Pointe

March 2024

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