Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
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East Lake Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
We love when our residents have a positive experience at our community! Thank you so much! If you need anything further, please stop by the office or contact us at [email protected] Thank you.
Thank you for taking the time to provide valuable feedback about our community. We apologize for the maintenance issues you have encountered. As you posted anonymously, it is difficult to address your specific concerns. We would like the opportunity to talk about your the maintenance issues, please contact us at [email protected] to schedule a time to meet. Thank you.
Thank you for taking the time to provide valuable feedback about our community. We would like the opportunity to fix any outstanding maintenance issues you are encountering. However, as you posted anonymously, it is difficult to address your specific concerns. Please contact us at [email protected] to schedule a time to meet. Thank you. -------------------------------------------------------------------------- 4/22/13 Unfortunately, we have not heard from you concerning this review. We would still like to learn more about the maintenance issue you have encountered. At your earliest convenience, please email us at [email protected] Thank you.
1/21/13 We apologize for your negative experience with our office staff and maintenance team members here at East Lake and would appreciate the opportunity to discuss your concerns further so we may more fully understand the situation. Please email us at [email protected] with the best way for us to contact you. Thank you. -------------------------------------------------------------------------- Update 2/11/13 Unfortunately, we have not received a response concerning the issues mentioned in this review. We assume they have been resolved. If you have any further questions, please email us at [email protected] Thank you.
12/20/12 Thank you for taking the time to write a review. We apologize for the negative experience you have encountered with our maintenance and office team members. We would like the opportunity to discuss these issues with your further; however, we noticed your posted without an email address. Please send us your contact information to [email protected] at your earliest convenience. Thank you. -------------------------------------------------------------------------- Update 1/9/13 We have not received a response concerning the maintenance and office team issues mentioned in this review. We assume they have been resolved. If you have any further questions, please email us at [email protected] Thank you.
We apologize for your negative experience at East Lake. We would like to hear more about the issues you are having with our team members. Please contact us at [email protected] Thank you. ------------------------------------------------------------------------ Update 12/20/12 We have not received a response concerning the team member issues mentioned in this review. We assume they have been resolved. If you have any further questions, please email us at [email protected] Thank you.
$1,276
N/A
N/A
1 Bedroom
$1,566
N/A
N/A
2 Bedrooms
$1,065
N/A
N/A
3 Bedrooms
$1,276
N/A
N/A
3 Bedrooms
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East Lake Apartments