Number of reviews in the past 365 days | 55 |
Percentage of reviews responded to | 90.91% |
Average time to respond to reviews | 33.42 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 55 |
Percentage of reviews responded to | 90.91% |
Average time to respond to reviews | 33.42 days |
Dear Resident, we would be happy to speak more with you regarding your review. Please take a moment to email our Property Manager, Carmen at [email protected] or stop by our office when you have a moment!
Thank you for the high praise! We will definitely keep up the good work, and hope you continue to enjoy your stay with us here at The Fountains at Lee Vista. We look forward to having you renew your lease with us again and making you a happy resident for many more years to come.
Dear Resident, thank you for the wonderful feedback. We are happy to hear that, although your stay started off rough, our team has since then came in and offered you an all-around better experience. If there is anything else you need, please give our front office a call. We definitely appreciate that you took the time to review our community and are proud to serve you.
Thank you for rating our community! We appreciate that you took the time to highlight your favorite aspects of our community. As for your feedback about the noise level, we have taken it into account and truly appreciate your honest thoughts. If you ever want to discuss this, don't hesitate to drop by our office. We're always happy and ready to help.
It makes us so proud to know that you love living at The Fountains at Lee Vista. Our team goes to great lengths to keep our residents happy so it's so encouraging for us to know that we're on the right track!
Thank you for choosing Fountains at Lee Vista as your home. We're happy that you're enjoying your stay and look forward to continuing to provide you with a wonderful living experience.
Thank you so much for your recommendation! We're pleased that you recognized our efforts in making Fountains at Lee Vista a place you can call home. We look forward to continuing to provide the same high-quality service for years to come.
Dear Resident, thank you for choosing The Fountains at Lee Vista! We're delighted to hear that our team has gone above and beyond in making you feel right at home from day one. We appreciate your feedback and welcome you to visit our office if you would like to go over your suggestions in more detail. We want you to experience the best in apartment living and are always happy to help!
Dear Resident, thank you for choosing The Fountains and for sharing your review. We always welcome suggestions to ensure your experience in our community is the best possible. Please take a moment to contact our office so that we may discuss any concerns more detail.
Thanks for the wonderful review! We are delighted to read that you are having such a wonderful experience in our community thus far and that you are taking advantage of our many amenities. Thank you for choosing The Fountains at Lee Vista!
Thank you for the great review. We are elated to know that you are thoroughly enjoying your stay here at Fountains at Lee Vista thanks to our convenient location, our fantastic team, and our tranquil community. Welcome home!
Thank you for your great review! We are happy to hear that, on top of our convenient location and amenities, our maintenance team is able to fulfill all your needs! We appreciate you choosing The Fountains at Lee Vista as your home and welcome any future feedback that you may have.
Thank you for your review. We are glad to read that you find Fountains at Lee Vista to be clean and conveniently located. We hope you continue to enjoy your stay!
Thank you so much for the high praise. We at Fountains at Lee Vista are honored that you think so well of our community and our team!
Dear Resident, thanks for your review! We are delighted that you love our location and that you are enjoying our amenities. We want our residents to be happy with all aspects of our community, so we invite you to contact our office so that we may discuss your concern in more detail whenever you have a chance.
Thank you for reaching out. Please know that resident happiness is important to us and we'd like the opportunity to make things right for you. Since you've posted anonymously, we ask that you please contact our manager, Carmen at [email protected] We hope to hear from you soon and look forward to making you happier in our community.
Thank you for reviewing our community. Your comfort is our top priority so we're disappointed that we have not made the best impression thus far. We understand your frustration and would appreciate the opportunity to make things right. Please take a moment to reach out to our manager, Carmen at [email protected] so that we can collaborate toward a prompt and proper solution to your issues.
Hola, gracias por tu reseña positiva. Nuestro equipo trabaja diligentemente para brindar un complejo maravilloso para nuestros residentes, y estamos encantados de que nuestros esfuerzos sean reconocidos en sus comentarios. ¡Gracias por elegir The Fountains at Lee Vista como tu hogar!
Dear Resident, thank you for your patience with our maintenance process. We're so grateful that you took the time to provide us with feedback and to bring all of these issues to light for us. Will you give us the opportunity to rectify this matter? If you will, we'd appreciate it if you took a moment to visit our office or reach out to our property manager Carmen at [email protected] so that we may promptly address your concerns.
Hi there, thank you for your positive review. Our team works diligently to provide a wonderful community for our residents, and we're thrilled our efforts are recognized in your feedback. Thank you for choosing The Fountains as your home!
Dear Resident, we're sorry to hear that we haven't met your expectations when it comes to communication and responsiveness. We completely understand it to be crucial when it comes to our apartment services and would appreciate an opportunity to discuss this further with you. During Covid-19 we have unfortunately had to limit usage of the amenities to residents. We are so looking forward to the end of the pandemic and having friends and families back! We do have the car wash area and laundry center available for your convenience with the average going charges. If you're open to it, reach out to our property manager Carmen at [email protected]
Thank you for rating us. We appreciate your kind words regarding our community and we're delighted to have you as a happy resident. Thank you for choosing The Fountains as your home!
Thank you for your review. If there's anything we can do to enhance your experience, please reach out to our office. We want you to enjoy the best in apartment living and are more than happy to help!
Thank you very much for choosing The Fountains at Lee Vista for your new home. We will continue to work very hard at satisfying our neighbors and exceeding their expectations.
We're so appreciative that you took the time to let us know what you love most about The Fountains. Our management team works diligently to cater to residents and we are delighted that you've taken notice. Thank you for choosing our community!
$959
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Studio
$1,165
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1 Bedroom
$1,419
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2 Bedrooms
$1,893
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2 Bedrooms
$1,505
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3 Bedrooms
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Fountains at Lee Vista