Lake Lucerne Towers
#1,881 #16 #214

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Lake Lucerne Towers

20 W Lucerne Cir, Orlando, FL 32801
(957 Reviews & Surveys)
$1,418 - $2,114/mo
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Floor Plans & Pricing

Studio

Studio, 1 Bath

$1,418

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1 Bedroom

1 Bed, 1 Bath

$1,502

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2 Bedrooms

2 Beds, 2 Baths

$1,954

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2 Beds, 1 Bath

$1,957

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3 Bedrooms

3 Beds, 3 Baths

$2,114

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

3.9

Grounds

4.1

Safety

3.9

Office Staff

4.1

Maintenance

4.3

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

16

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

6.31 days

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Lake Lucerne Towers Reviews

(170)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1099370

Verified Resident 2020 - 2023

1/2/2023

Overall, it's been a pretty good experience. Apart from some rather noisy and inconsiderate people who live in the building, I haven't had any issues. You can't be the rent price or the location, so I hope they continue to keep rent affordable and stop… See More>
    Manager

    1/6/2023

    Lake Lucerne Towers
    We're pleased to hear it's been a good experience living at Lake Lucerne Towers. We appreciate and acknowledge all of your feedback. Thanks for taking the time to share your experience.

    Updated Review

    Review Author Icon

    Resident 850339

    Verified Resident 2020 - 2022

    12/9/2022

    With the quality of this building and staff none of these units should be 1500 and up per month I would say the max for these units should be 1300. They raise rent when nothing has been done for the quality of property and try… See More>
      Manager

      12/11/2022

      Lake Lucerne Towers
      Thank you for taking the time to bring these concerns to our attention. We take this kind of feedback very seriously and would like to learn more about your experience so we can make improvements for you and for all of our residents. Please reach out to us at resident.relations@forestproperties.net so we can get started.
      Review Author Icon

      Resident 1071891

      Verified Resident 2021 - 2022

      10/3/2022

      Very happy here, it's quiet and everyone is very nice. I wound up knowing a few tenants that live here when I moved in. Groceries are very accessible. It's nice to see the building being renovated. ????

        Manager

        10/7/2022

        Lake Lucerne Towers
        We're so pleased to hear you're very happy living at Lake Lucerne and find the community to be nice and the location convenient. Thanks for sharing your experience!
        Review Author Icon

        Resident 1047452

        Verified Resident 2020 - 2022

        7/22/2022

        Mi experiencia ha sido buena xo. Algunos detalles co. Respecto a la vigilancia ya que hay personas ajenas al edificio que entran por las rejas viol?n las rejas y entran se ba?an en la piscina y el vigilante no hace nada

          Manager

          8/11/2022

          Lake Lucerne Towers
          Agradecemos que nos informe sobre estas inquietudes. Nos gustaría obtener más información sobre su situación para que podamos mejorar la experiencia para usted y para todos nuestros residentes. Comuníquese con nosotros en resident.relations@forestproperties.net para que podamos comenzar.
          Review Author Icon

          Resident 1033889

          Verified Resident 2022

          6/8/2022

          We like it here! It's very quiet and beautiful. You can enjoy the walks around the area, the community is very safe! Nos gusta mucho vivir aqu?, y cu?ndo hay algo que se necesita cambiar o arreglar, siempre lo solucionan r?pido!

            Manager

            6/14/2022

            Lake Lucerne Towers
            It's so great to hear you like it at Lake Lucerne Towers, that you feel safe in the community, and when issues arise, they are fixed quickly. Gracias por dejar una reseña!

            Updated Review

            Review Author Icon

            Resident 935706

            Verified Resident 2020 - 2022

            4/11/2022

            I have had several issues with my apartment including no hot water for more than one week and a refrigerator that did not work for one week. Both of these situations are unacceptable and took too long to be resolved.

              Manager

              4/12/2022

              Lake Lucerne Towers
              We're sorry to hear about the issues with your hot water and refrigerator. We pride ourselves in quickly resolving issues for our residents and want to make things right. Please send us an email at resident.relations@forestproperties.net so we can learn more about your experience and take the next steps towards fixing it.

              Updated Review

              Review Author Icon

              Resident 892032

              Verified Resident 2021 - 2022

              4/8/2022

              I love the community I love the MS Patty and ms Stephanie are amazing the maintenance guys rock I love it here the pool area the office area the amenities the stores are close by downtown is walking distance we love it here

                Manager

                4/13/2022

                Lake Lucerne Towers
                We love that you love it at Lake Lucerne! It's so wonderful to hear your kind words about our staff and that the amenities and location are to your liking. Thank you for the great review!
                Review Author Icon

                Resident 973108

                Verified Resident 2021

                11/17/2021

                The management is very understanding and quick to work on any issues or questions that you may have. Maintenance is friendly and quick to service issues that come up. I haven't lived here for long but from what I can see, they try to be… See More>
                  Manager

                  11/19/2021

                  Lake Lucerne Towers
                  Thanks for sharing your experience here at Lake Lucerne Towers! We are so excited you are enjoying the community, and that you’ve found our staff to be attentive. We appreciate your feedback!

                  Updated Review

                  Review Author Icon

                  Resident 341165

                  Verified Resident 2015 - 2021

                  11/10/2021

                  The apartment has everything you need in a great location. Maintenence used to be very responsive, lately they have not been. The office will close the work order without 2ork being complete. I have mold and the office doesn't care. My car was… See More>
                    Manager

                    11/17/2021

                    Lake Lucerne Towers
                    We appreciate you bringing these concerns to our attention. We’d like to learn more about your situation so we can improve the experience for you and for all of our residents. Please reach out to us at resident.relations@forestproperties.net so we can get started.
                    Review Author Icon

                    Resident 951260

                    Verified Resident 2021

                    9/21/2021

                    No major issues except the pest issues and neighbors leaving garbage in the halls and stair wells. The property managers and maintenance personnel have been attentive and helpful but the situs until now still exists.

                      Manager

                      10/1/2021

                      Lake Lucerne Towers
                      Thanks for sharing your experience here at Lake Lucerne Towers! We are excited you are pleased overall, and appreciate your feedback regarding property maintenance. We’d like to learn more about the situation so we can improve the experience for you and for all of our residents. Please reach out to us at resident.relations@forestproperties.net so we can get started.

                      Updated Review

                      Review Author Icon

                      Resident 651519

                      Verified Resident 2020 - 2021

                      9/17/2021

                      It is an old building for Orlando but staff makes a very good effort to keep everything working. Sometimes it takes a while for a repair to be completed especially in elevators since it takes time for a part to arrive. There are… See More>
                        Manager

                        10/1/2021

                        Lake Lucerne Towers
                        Thanks for sharing your experience here at Lake Lucerne Towers! We are excited you are enjoying your home, and that you’ve found our staff to be attentive. We also hear your concerns about guest parking and certain repairs, and will be following up to ensure the use of best practices. We appreciate your feedback!
                        Review Author Icon

                        Resident 945090

                        Verified Resident 2021

                        8/30/2021

                        So far it isn't that good. The pool area is overflowing with garbage and it is obvious it is not properly maintained. So far my ac isn't working properly and a few burners on the stove don't work. I will be satisfied if everything is… See More>
                          Manager

                          8/30/2021

                          Lake Lucerne Towers
                          We are sorry to hear that you’ve faced some issues since moving into Lake Lucerne Towers. We assure you that this does not live up to our standards, and we’d like to make it right for you. Please send us an email at resident.relations@forestproperties.net so we can learn more about your experience and take the next steps toward fixing it.
                          Review Author Icon

                          Resident 941930

                          Verified Resident 2021

                          8/19/2021

                          The apartment here is very spacious, clean & well lit. Living alone, the apt is more than adequate for one person, but even two would be very comfortable. The retro feeling of the lobby & apt is refreshing.

                            Manager

                            8/25/2021

                            Lake Lucerne Towers
                            Thanks for sharing your experience here at Lake Lucerne Towers! We are so excited you are enjoying the home and building. We appreciate your feedback!
                            Review Author Icon

                            Resident 931314

                            Verified Resident 2021

                            7/25/2021

                            Great value for location to downtown as well as the size for the overall apartment. Staff is friendly and helpful. Valet trash services are also very convenient ($20 a month). Laundry services are on each floor and require payment ($1.75) for each individual washer and… See More>
                              Manager

                              7/27/2021

                              Lake Lucerne Towers
                              Welcome to Lake Lucerne Towers! We’re happy to hear that you’re settling in nicely and have found your home to be of great value in downtown Orlando. Thanks for the great review!
                              Review Author Icon

                              Resident 918332

                              Verified Resident 2021

                              6/17/2021

                              So far so excellent. The Leasing office with Stephanie and Patty are friendly, and super helpful. Maintenance requests are responded to quickly, and I feel well taken care of. The neighborhood is excellent, and it's nice a peaceful in the building.

                                Manager

                                6/22/2021

                                Lake Lucerne Towers
                                Welcome to Lake Lucerne Towers! We’re happy to hear that you’re settling in nicely and are enjoying the building and the neighborhood. Thanks for the great review!
                                Review Author Icon

                                Resident 897068

                                Verified Resident 2003 - 2021

                                4/25/2021

                                We moved here to be close to our work at the hospital, last year we lost our jobs so we will be moving soon to another city for work. We have made some great friends here and wish them all the best in life

                                  Manager

                                  5/2/2021

                                  Lake Lucerne Towers
                                  We're so sorry to see you go and wish you all the best! Thank you for sharing your Lake Lucerne experience with us.
                                  Review Author Icon

                                  Resident 884015

                                  Verified Resident 2021

                                  3/15/2021

                                  Location is perfect the building seems safe and secure clean well kept staff is friendly and reliable . The process was easy didn't waste my time it was direct and the approval call back was fast not says of waiting forever answer ..I recommend

                                    Manager

                                    3/26/2021

                                    Lake Lucerne Towers
                                    We're so happy to hear that you'd recommend us! Thanks for your five-star review.

                                    Updated Review

                                    Review Author Icon

                                    Resident 872999

                                    Verified Resident 2021

                                    3/14/2021

                                    When I moved in everything was ready and property office was so helpful. Very nice location and just minutes from the downtown Orlando. Nice pool, fitness center are both useful but only thing is washing machines and dryers are all so old and dirty. All… See More>
                                      Manager

                                      3/14/2021

                                      Lake Lucerne Towers
                                      Thanks for your feedback and for the five-star review!

                                      Updated Review

                                      Review Author Icon

                                      Resident 805866

                                      Verified Resident 2020 - 2021

                                      2/23/2021

                                      I been here since August 2020 and I actually feel really comfortable here. Anytime I needed maintenance they always came quickly and got the job done. So far I love it here and plan to stay for another few years.

                                        Manager

                                        2/27/2021

                                        Lake Lucerne Towers
                                        We're so glad you plan to call Lake Lucerne Towers for the next few years, must mean we're doing something right! Thanks for your review.
                                        Review Author Icon

                                        Resident 856479

                                        Verified Resident 2020

                                        12/22/2020

                                        I really appreciate maintenance helping us with our bathroom tub problem. I emailed the office manager and she was very quick about calling me and getting more details about the problem. The maintenance were quick and efficient.

                                          Manager

                                          1/3/2021

                                          Lake Lucerne Towers
                                          We're so happy to hear that our staff was able to get that taken care of right away! Thanks for sharing your great experience with us!
                                          Review Author Icon

                                          Resident 834711

                                          Verified Resident 2018 - 2020

                                          10/20/2020

                                          Once the old management was replaced, the outside of the buildings construction was finally completed, and more than was promised but now service requests take weeks to be completed, even with in-person followups.

                                            Manager

                                            10/23/2020

                                            Lake Lucerne Towers
                                            We appreciate you bringing this concern to our attention. Can you please share more of your experience by emailing us at resident.relations@forestproperties.net, so we can work toward improving the efficiency of our staff? Thanks in advance!
                                            Review Author Icon

                                            Resident 833807

                                            Verified Resident 2018 - 2020

                                            10/18/2020

                                            Not bad location. Great fir commuting. Overall ok. As time elapsed so did issues. A handicap persons nightmare. Not accessible and units not ada after every fire drill elevators go down making it inaccessible to reach the higher floors.

                                              Manager

                                              10/23/2020

                                              Lake Lucerne Towers
                                              We appreciate you leaving your honest review of Lake Lucerne Towers. We want to be sure that our space is accessible to all, and we'd like to hear more of your thoughts on how we can achieve this. Can you please reach out to us at resident.relations@forestproperties.net at your earliest convenience?
                                              Review Author Icon

                                              Resident 828123

                                              Verified Resident 2020

                                              10/5/2020

                                              We moved in while in renovation so the place looked terrible and being in construction I knew the dates provided by the office would never happened. Covid 19 is not excuse in fact I was able to finish by building during that time period… See More>
                                                Manager

                                                10/5/2020

                                                Lake Lucerne Towers
                                                Hi there, we hear your concerns and appreciate you bringing this to our attention. Please send us an email at resident.relations@forestproperties.net so we can continue the conversation.
                                                Review Author Icon

                                                Resident 819857

                                                Verified Resident 2015 - 2020

                                                9/17/2020

                                                Unprofessional front office staff, filthy living facilities, never a follow through with anything. Gates are always broken, pool is unkept and homeless people sleeping in the stairwells. Elevators are always broken

                                                  Manager

                                                  9/25/2020

                                                  Lake Lucerne Towers
                                                  Hi there, we're so sorry to hear this was your experience and can assure you that it doesn't live up to the high standards we set here at Lake Lucerne Towers. Please send us an email at resident.relations@forestproperties.net so we can discuss in greater detail and take the next steps toward making this right for you.
                                                  Review Author Icon

                                                  Resident 799404

                                                  Verified Resident 2019 - 2020

                                                  8/3/2020

                                                  It is an excellent place to live and the community is very friendly, it is a safe place with a beautiful landscape. I like living there, it is quiet and calm, cheap, it has many access roads and places of popularity, which make it… See More>
                                                    Manager

                                                    8/16/2020

                                                    Lake Lucerne Towers
                                                    We're happy you're enjoying the sense of community, the grounds, and the accessibility we offer here at Lake Lucerne Towers! Thanks for sharing your thoughts with us!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    This community is managed by

                                                    Forest Properties Management

                                                    A
                                                    A
                                                    Communities
                                                    27

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 957 number of votes by renters, Lake Lucerne Towers is currently rated 3.9 out of 5 stars.
                                                    Lake Lucerne Towers is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Lake Lucerne Towers is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Lake Lucerne Towers is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Lake Lucerne Towers is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Lake Lucerne Towers is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Lake Lucerne Towers is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 6.31 days to their community reviews in the past year.
                                                    Forest Properties Management
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3+ Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Lake Lucerne Towers

                                                    April 2024

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                                                    Lake Lucerne Towers is an apartment in Orlando in zip code 32801. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,418 - $2,114. Nearby cities include Edgewood, Maitland, West Park, Winter Park, and Eatonville.

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