MAA Heather Glen
#1,645 #13 #183

What is epIQ?

MAA Heather Glen

13184 Heather Moss Drive, Orlando, FL 32837
(734 Reviews)
$1,623 - $4,608/mo
Call Now
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

A

1 Bed, 1 Bath | 846 sq. ft.

$1,623 - $2,503

8 Available Units

See Floor Plan Details

2 Bedrooms

B

2 Beds, 2 Baths | 1,134 sq. ft.

$2,058 - $3,373

8 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,348 sq. ft.

$2,158 - $3,538

2 Available Units

See Floor Plan Details

3 Bedrooms

C2

3 Beds, 2 Baths | 1,503 sq. ft.

$2,423 - $4,608

6 Available Units

See Floor Plan Details

C1

3 Beds, 2 Baths | 1,392 sq. ft.

$2,393 - $3,133

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.4

Safety

3.9

Office Staff

4.3

Maintenance

4.1

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

55

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.31 days

View Community Timeline
View Community Timeline

MAA Heather Glen Reviews

(620)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 1099476

Verified Resident 2020 - 2024

2/12/2024

Es muy agradable vivir en esta comunidad tenemos todo cerca estamos muy contento de vivir aqu? se los recomiendo, cualquier problema que se presente en el apartamento responden r?pido y el estacionamiento es amplio

    Manager

    2/15/2024

    MAA Heather Glen
    Hola, ¡muchas gracias por tus comentarios positivos sobre MAA Heather Glen! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

    Updated Review

    Review Author Icon

    Resident 1145907

    Verified Resident 2023 - 2024

    1/31/2024

    Quiet, clean and beautiful community. Perfect for all age living, as has parks, Stores, Supermarkets, restaurants, bars, medical offices, schools, churches and drugstores in a walking distance. Also is has access to the mayor's highways.

      Manager

      2/2/2024

      MAA Heather Glen
      Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

      Updated Review

      Review Author Icon

      Resident 776344

      Verified Resident 2020 - 2024

      1/28/2024

      It has been a nice community to live in. All the spaces, grounds and amenities are kept in good conditions. The support of the staff is invaluable in the response to solve issues. The technician team is great.

        Manager

        1/29/2024

        MAA Heather Glen
        Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
        Review Author Icon

        Resident 1219983

        Verified Resident 2023 - 2024

        1/24/2024

        It is a nice place with good staff. It is within good school zoon. Tye community have a good system to track any issue we face and provide a good maintainance support also they are gollowing Everything with mail communication

          Manager

          1/26/2024

          MAA Heather Glen
          Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
          Review Author Icon

          Resident 1217805

          Verified Resident 2023 - 2024

          1/16/2024

          My apartment is covered in roaches, the front gate breaks down a lot, I've had a HUGE roach problem at my place (so bad they crawl up the walls and I find them everywhere) even on my bed. Been waiting a month for a new… See More >
            Manager

            1/19/2024

            MAA Heather Glen
            Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
            Review Author Icon

            Resident 1211741

            Verified Resident 2022 - 2023

            12/26/2023

            Excelente propiedad muy bien ubicada cercana a buenos colegios, diversos parques y supermercados, con personal atento a las necesidades de los arrendatarios, diferente opciones de apartamentos, recomendado

              Manager

              12/28/2023

              MAA Heather Glen
              Hola, ¡apreciamos tu evaluación positiva sobre tu reciente experiencia con nosotros! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

              Updated Review

              Review Author Icon

              Resident 1150539

              Verified Resident 2023

              12/24/2023

              Good community. Perfect place to live with the family related with safety and secure. Good place for kid to get connected and enjoy the place of residence. Easy to commute to schools and shops. Good environment and community has maintained it very good

                Manager

                12/25/2023

                MAA Heather Glen
                Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                Review Author Icon

                Resident 1208574

                Verified Resident 2023

                12/14/2023

                Community is good, locality is good. Nice and quiet, staff behavior Angie and Barbara are very good and helpful. Only issue I faced with some of my appliances are not working correctly and the main gate have issues along with the balcony was not… See More >
                  Manager

                  12/15/2023

                  MAA Heather Glen
                  Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Heather Glen ResidentCare@maac.com
                  Review Author Icon

                  Resident 1207725

                  Verified ProspectVisited 2023

                  12/12/2023

                  Very productive. Got all my questions answered. I did see the unit in person and looked nice and clean for presentation. Very nice neighborhood to live in for sure. Great schools and shopping within minutes.

                    Manager

                    12/14/2023

                    MAA Heather Glen
                    Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

                    Updated Review

                    Review Author Icon

                    Resident 1090625

                    Verified Resident 2022 - 2023

                    12/7/2023

                    Es muy grata la experiencia de vivir en esta comunidad porque siempre presta un buen servicio, est?n prestos al momento de una asesor?a, las ?reas comunes las mantienen siempre limpias y ordenadas, el equipo de mantenimiento es muy profesional al momento de realizar cualquier labor… See More >
                      Manager

                      12/8/2023

                      MAA Heather Glen
                      Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

                      Updated Review

                      Review Author Icon

                      Resident 1180154

                      Verified Resident 2023

                      11/26/2023

                      Very slow service. It takes minimum of 3 to 4 weeks for someone to visit your home and fix it. Very slow service. It takes minimum of 3 to 4 weeks for someone to visit your home and fix it. Very slow Service.

                        Manager

                        11/28/2023

                        MAA Heather Glen
                        Thank you for your review. We understand that our team visited with you regarding your work order that was completed within 24 hours. We appreciate and value the opportunity to serve you.
                        Review Author Icon

                        Resident 1201892

                        Verified Resident 2019 - 2023

                        11/23/2023

                        Excelente lugar para vivir. Las escuelas son excelentes. El urbanismo se conserva muy bien a pesar de tener varios a?os. La comunidad es muy segura y tranquila para vivir en familia. Siempre recomendar?a este lugar.

                        Manager

                        11/24/2023

                        MAA Heather Glen
                        Hola, ¡muchas gracias por tus comentarios positivos sobre MAA Heather Glen! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

                        Updated Review

                        Review Author Icon

                        Resident 1129821

                        Verified Resident 2022 - 2023

                        11/20/2023

                        MAA at Heather Glen Apartments are close to great schools, supermarkets, restaurants, doctors and toll roads, and other amenities The apartments are spacious with ample storage including a nice size porch with a storage closet as well. Vinyl flooring… See More >
                          Manager

                          11/22/2023

                          MAA Heather Glen
                          Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                          Review Author Icon

                          Resident 1194772

                          Verified Resident 2020 - 2023

                          10/31/2023

                          Maintenance is useless, they lie, they are not friendly, they lie, they are not interested in helping to solve the problem even if they can do it at once, they lie, they always say that they are busy because the complex is not Great one… See More >
                          Manager

                          11/2/2023

                          MAA Heather Glen
                          Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Heather Glen

                          Updated Review

                          Review Author Icon

                          Resident 1080470

                          Verified Resident 2022 - 2023

                          10/31/2023

                          The maintenance staffs are responsible and make sure our issues are addressed and they know what they are doing. Keep up the good work. Office staffs are friendly and they arrange lot of activities to group the community. Their efforts should be appropriate. Only concern… See More >
                            Manager

                            11/2/2023

                            MAA Heather Glen
                            Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Heather Glen

                            Updated Review

                            Review Author Icon

                            Resident 1144013

                            Verified Resident 2023

                            10/6/2023

                            Very pleasant neighborhood and apartment community. Well maintained buildings and grounds, and normally responsive management. Polite neighbors, adequate parking and community areas (pools, gym, clubhouse).

                              Manager

                              10/9/2023

                              MAA Heather Glen
                              Hi, thank you so much for your positive comments about MAA Heather Glen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                              Updated Review

                              Review Author Icon

                              Resident 1100754

                              Verified Resident 2022 - 2023

                              10/3/2023

                              Es un lugar que brinda comodidad, tranquilad y seguridad para la familia, excelentes espacios, respuesta oportuna a los requirimientos, excelente atenci?n del personal administrativo y mantenimiento

                                Manager

                                10/4/2023

                                MAA Heather Glen
                                Hola, nos alegra que haya encontrado que nuestro personal le brindó tanto apoyo durante su experiencia aquí en MAA Heather Glen. Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!
                                Review Author Icon

                                Resident 1184273

                                Verified Resident 2021 - 2023

                                9/26/2023

                                Muy detrriorado los aptos costo del alquiler que sube todos los a?os pero la.calidad no sube las ?reas verdes permiten el uso de equipos el?ctricos la deterioran las personas con animales no recogen las.necesidades y termina una haci?ndolo al caminary conseguir las mismas

                                  Manager

                                  9/28/2023

                                  MAA Heather Glen
                                  Hola, apreciamos tus comentarios honestos, ya que siempre estamos buscando formas de mejorar. Comuníquese con nosotros a ResidentCare@maac.com cuando tenga la oportunidad y estaremos encantados de intentar mejorar su experiencia. Nos tomamos su tiempo en serio, así que permítanos 48 horas hábiles para responder a su consulta. Gracias.
                                  Review Author Icon

                                  Resident 1177016

                                  Verified Resident 2023

                                  9/4/2023

                                  Is a great community, but my apartment has some problems and i waiting for them to fix them. Is clean and quiet definitely a good place to live. Good pool area and everything is under well management, the gate of the community is the one… See More >
                                    Manager

                                    9/8/2023

                                    MAA Heather Glen
                                    Hello, we appreciate you taking the time to leave us this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.
                                    Review Author Icon

                                    Resident 1173570

                                    Verified Resident 2023

                                    8/24/2023

                                    So far great, I just have been here for 3 days. Looks a great place to live. Calm neighborhood. Clean and safe, close to school and a great mall, Publix, Bank of America and others. Gated community with plenty parking spaces.

                                      Manager

                                      8/29/2023

                                      MAA Heather Glen
                                      Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

                                      Updated Review

                                      Review Author Icon

                                      Resident 1096705

                                      Verified Resident 2023

                                      8/8/2023

                                      All good with the security and the staff response for the tickets? and they all are well behaved, Preferred as it has school close by with good rating and many school going kids to have good company to your kids

                                        Manager

                                        8/11/2023

                                        MAA Heather Glen
                                        Hi, thank you so much for your positive comments about MAA Heather Glen! If you have any further questions, please give us a call. We're always happy to help!
                                        Review Author Icon

                                        Resident 1167786

                                        Verified Resident 2019 - 2023

                                        8/7/2023

                                        Price is so high than other appartement in the website ,my appartement 2005 $ The same appartement with new kitchen only 1803 $. In the website more than 17 appartenet on the website is available 2 bed and 2 bath.

                                          Manager

                                          8/10/2023

                                          MAA Heather Glen
                                          Hi, we appreciate your feedback, and we would like to address the situation you have described. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.

                                          Updated Review

                                          Review Author Icon

                                          Resident 1141892

                                          Verified Resident 2022 - 2023

                                          7/29/2023

                                          The worst it could be. An old condominium, which charges a higher rent than others in the neighborhood. Doesn't offer a good maintenance service. And to leave here they charge a fine of five thousand dollars, I feel like a prisoner in a very bad… See More >
                                          Manager

                                          7/30/2023

                                          MAA Heather Glen
                                          Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

                                          Updated Review

                                          Review Author Icon

                                          Resident 1151009

                                          Verified Resident 2023

                                          7/28/2023

                                          Love the community. It's clean, quiet, dog friendly. Close to shopping and dining. Great schools and daycare in the area. Staff is awesome. Maintenance is great. I've needed to have a few things taken care of and they responded within a day or two. Great… See More >
                                          Manager

                                          7/30/2023

                                          MAA Heather Glen
                                          Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                          Review Author Icon

                                          Resident 1162973

                                          Verified Resident 2023

                                          7/24/2023

                                          I can say that my experience with this community has not been the greatest of experience. I was told I will move into this unit I am in a month in advance, so I was expecting to see a fairly welcoming unit. When I arrived… See More >
                                            Manager

                                            7/26/2023

                                            MAA Heather Glen
                                            Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Heather Glen

                                            Features & Amenities

                                            Parking
                                            • Garage
                                            Pets
                                            • Cats Allowed
                                              Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                              Less Info
                                              More Info
                                            • Dogs Allowed
                                              Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                              Less Info
                                              More Info
                                            Other
                                            • BBQ and Picnic Areas
                                            • Business Center
                                            • Clubhouse
                                            • Controlled Access
                                            • Fitness Center
                                            • Free Weights
                                            • Gated Community
                                            • High-Speed Internet
                                            • Monthly Resident Events
                                            • On-Site Maintenance
                                            • On-Site Management
                                            • On-site Courtesy Officer
                                            • On-site Manager
                                            • Pet Friendly Community with No Breed Restrictions
                                            • Playground
                                            • Pool
                                            • Recycling Program
                                            • Resident Car Care Center
                                            • Se Habla Espanol
                                            • Storage Space
                                            • Sundeck
                                            • WiFi in Common Areas
                                            Show Less
                                            Show More

                                            Leasing

                                            TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find accessible luxury in Orlando, FL at MAA Heather Glen. Our one-, two-, and three-bedroom apartment homes offer flexible layouts to meet any lifestyle. Enjoy incredible amenities, including complimentary Wi-Fi hotspots, resort-style pool, 24-hour cardio and strength training center, and sand volleyball court. We are also a pet-friendly community that welcomes all breeds. Located in the heart of Hunter's Creek, our community is convenient to shopping, theme parks, and the Orlando International Airport.
                                            Show Less

                                            Office Hours

                                            • Sunday: Closed
                                            • Monday - Friday: 09:00 AM - 06:00 PM
                                            • Saturday: 10:00 AM - 05:00 PM
                                            This community is managed by

                                            MAA

                                            A
                                            A
                                            Communities
                                            295

                                            Questions & Answers (0)

                                            Frequently Asked

                                            How is MAA Heather Glen Rated?
                                            Based on 734 number of votes by renters, MAA Heather Glen is currently rated 4 out of 5 stars.
                                            How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Heather Glen?
                                            MAA Heather Glen is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                            How effective was the maintenance team when resolving your problem?
                                            MAA Heather Glen is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                            What are noise levels like at MAA Heather Glen?
                                            MAA Heather Glen is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                            How safe is MAA Heather Glen?
                                            MAA Heather Glen is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                            How satisfied are residents with the neighborhood?
                                            MAA Heather Glen is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                            How satisfied are residents with the staff at MAA Heather Glen?
                                            MAA Heather Glen is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                            How often does management engage with reviews?
                                            Managers have responded to 100% of their community reviews in the past year.
                                            How quickly does management engage with reviews?
                                            Managers have replied within 2.31 days to their community reviews in the past year.
                                            Who manages MAA Heather Glen?
                                            MAA
                                            What is the pet policy at MAA Heather Glen?
                                            Cats Allowed
                                            Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                            Pet Limit: 2
                                            Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                            Dogs Allowed
                                            Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                            Pet Limit: 2
                                            Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                            What types of floor plans are available?
                                            1 Bed, 1 Bath
                                            2 Beds, 2 Baths
                                            3 Beds, 2 Baths

                                            February 2024

                                            Sun
                                            Mon
                                            Tue
                                            Wed
                                            Thu
                                            Fri
                                            Sat
                                            1
                                            2
                                            3
                                            4
                                            5
                                            6
                                            7
                                            8
                                            9
                                            10
                                            11
                                            12
                                            13
                                            14
                                            15
                                            16
                                            17
                                            18
                                            19
                                            20
                                            21
                                            22
                                            23
                                            24
                                            25
                                            26
                                            27
                                            28
                                            29
                                            Beds

                                            0

                                            Baths

                                            0

                                            MAA Heather Glen is a 846 - 1,503 sq. ft. apartment in Orlando in zip code 32837. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,623 - $4,608. Nearby cities include Edgewood, Maitland, West Park, Winter Park, and Eatonville.

                                            Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.