The first apartment back in 2014 when I first moved in was horrible. It was infested with bugs and we had a very bad experience. We moved into a newer upgraded unit and although there were a few flaws the office staff and maintenance did everything in their hands to accommodate us. We have been satisfied and happier. There are no bugs which is the best part of living here. The maintenance is very effective and good at fixing things. They also explain if you are home what they are doing and why. They are very respectful and courteous. The office staff is good. There is only one person I feel more comfortable with and she is exellent. The others are not personalable or nice at all but are getting better.
Manager
11/7/2016
Middlebrook Farms Apartment Homes
Thanks for bringing this concern to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at 407-996-7000 so we can address your specific needs. Thanks again!