Review History for anonymous

Polos Orlando


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anonymous

Resident 2013

2/23/2013

I implore you do not move in to Polos based upon my experience; see below *In October of 2011, I discovered that one of the maintenance staff was rummaging through my kitchen drawer. As a very meticulously clean person, I noticed my flashlight was on my dining room table. I contacted the community manager and told him to tell me who did this. Because he had no idea if there was a security camera on the premises (b/c many tenants feel the need to have them) he had to tell me the truth that it was his employee [employee name provided]. The community manager informed me that he [the employee] used the flashlight to work on my a/c. This maintenance person was not reprimanded and continues to be trusted in tenant's apartments.[I was not given an apology]. I had to send a notarized, certified letter to the community for this employee to no longer have access to my home. *On 4/6 and 4/9-A person with a vengeance turned the lights off in my apartment. My daughter and I were home in the dark for four hours (4/6). When I informed the community manager, he did not seem too concerned. He did inform me that this was a rare event. I contacted the police to file a report. After speaking to the community manager, the officer came to my apartment and stated that the community manager told him that this happens often and that he has one tenant who has had her lights turned off 20 times.[contradiction] *On 6/11-A person with a vengeance punctured 3 tires in my car. I had to spend over $400 on new tires. When I contacted them (Polos) to inform them of this and ask (not demand) that they make me whole by paying back the $400. They would not respond to me, treating me as if I did not exist. After leaving the apartment in good financial standing (about two weeks later) I received an unsolicited email from the community manager (basically taunting me). Because there was no need for him to contact me, I told him to leave me alone and not contact me again. He sent me another unsolicited email. Finally, I contact the owners (IMT Residential) and advised them of this issue and to make it stop!

    Review 8 out of 49

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    Polos Orlando

    March 2024

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