Review History for Verified Resident 635510

MAA Baldwin Park


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Resident 635510

Verified Resident 2017 - 2019

5/5/2019

Terrible infrastructure. I can hear my upstairs neighbors every move. We have made noise complaints and I have talked to the person upstairs and it is STILL paper thin. I renewed my lease after the first year and the leasing office never updated our amenity keys, so we haven't been able to use the pool or gym. During community events the resident parking lots are always ridiculously full... to the point where I don't even have a parking spot in my designated lot and I have to go and find somewhere else to park. The AC in my apartment has broken numerous times. It was only recently that they finally replaced a key part in the AC unit. It only took the supervisor over a year to approve it.
    Manager

    5/8/2019

    MAA Baldwin Park
    We take great pride in the comfortable, quality living environment we provide for our residents. That said, it seems like your experience has not lived up to our standards. Thank you for sharing this helpful information about the noise and parking issues in our community. We rely on residents like you to let us know when we need to improve. Please accept our sincerest apologies for any inconvenience. We would love to speak with you about this issue or any other concerns you may have. Please call our resident care line at 866-620-1130 to provide details, so we can document your concerns and discuss them with the appropriate team.

    Review 276 out of 424

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