Review History for anonymous

Regency Gardens

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anonymous

Resident 2018 - 2019

7/23/2019

Whatever you do, do NOT rent from these crooks. They do not respond to maintenance requests, neighbors do not respect others regarding noise, the staff is laughably unhelpful, among a host of other complaints. Here is what I and my former room mate were forced to deal with for the 12 painful months we were there: 1. Cockroach infestation (mind you we had traps EVERYWHERE and are very clean people in general) Apparently, after asking around, we were not the only apt with this issue. 2. Maintenance did not respond to a single work order request for the entire length of our lease, despite our submitting several of them. 3. Smoke alarm decided to go off sporadically throughout the night whenever it felt like it. (Tried replacing batteries but it did not fix the issue) I soon found out there were multiple smoke alarms in the apt so when we deactivated the faulty one we were left with several others that did the exact same thing (usually in the middle of the night for whatever reason). This exact same scenario occurred to our upstairs neighbors so it is likely due to faulty wiring of some sort. 4. To add insult to injury, they send us a check for our deposit in the amount of $265.00. We originally left $1150. This is of course AFTER we paid to have the incredibly ancient and horribly weathered carpets cleaned which cost us $150 out of our own pockets. On the itemized deduction, they had the audacity to charge US for the replacement of THEIR carpets. Truly sickening. Summary: For the love of God, look elsewhere, this has been literally the single worst experience of my life renting from these scumbags. I will now have to seek legal assistance to reclaim my deposit. They are not getting away with stealing from myself and my room mate after everything we have been through. Make sure you take before and after photos for evidence AND do a final walk through with them. Thankfully we did and that alone will be essential in our legal case against them. I hope none of you have to deal with what we have and best of luck in your search for a decent apartment complex that will actually treat their tenants with dignity and respect like we ALL deserve!

Review 4 out of 67

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