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The Reserves at Alafaya

3715 Alafaya Heights Road, Orlando, FL 32828
3715 Alafaya Heights Road, Orlando, FL 32828

Floor Plans

  • Our office is currently only open for self-guided and virtual tours at this time. Please schedule yours today! Great Fall Special: $99 application ... See More

MOVE-IN SPECIALS

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The Reserves at Alafaya

 
 
 
 
 
 

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Ratings & Reviews (46 Reviews)

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Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/28/2020
Hello I have lived at The Reserves of Alafaya since July 2019. I was tricked into a 2nd floor apartment by previous mgmt instead of 1st floor apartment. Plus the day I moved in (& so excited to move in) the assistant manager Daniel made me… See More
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Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2019
RUN! Wolves in sheep clothing! Joy and Daniel is every bit of the replies you read! Cannot see how they got these positions must be good friends with the company. They charge you for things they don't fix during your stay after you move out despite… See More
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The Reserves at Alafaya Manager

08/07/2019

Dear Don & Loretta: We are sorry to see that you decided to publish rude and disrespectful comments on line. We are aware that you are unhappy with the move out charges that were assessed to your account. As we have explained, we have to be consistent when we are assessing fines/move out charges. The proper charges were applied to your account based on the damages and condition you left your apartment. Feel free to contact us if you would like to discuss the matter in person rather than posting false information on line. We wish you all the best. Sincerely, Joy Turner Property Manager

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/27/2019
The club house is the only saving grace for this apt complex. Like previously mentioned by others the walls are very thin, they did not sound proof these units properly. You can hear your neighbors stepping, dog barkings, tv playing. This place is not kids friendly,… See More
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The Reserves at Alafaya Manager

07/29/2019

Dear Junior: We are sorry to see that you went to social media to post false information and call our someone's character. We feel this is highly unprofessional. We did try to discuss your issues with you numerous times. As we explained to you, we have to be consistent in enforcing the rules and policies of your lease and of our community. Unfortunately, when the rules aren't followed by residents, it can lead to the termination of your lease. We won't discuss your personal situation in detail on line but will say that we did give you every opportunity to resolve the issue and not once was anyone in our office rude to you. We wish you the best. Sincerely, Joy Turner Property Manager

vmnay • Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2019
I visited the property recently and loved it. It is so beautiful. Grounds and the amenities I was shown were clean. Office smelled great. I was greeted immediately when I walked it. I was offered an assortment of refreshements. I spoke to 2 people in the… See More
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The Reserves at Alafaya Manager

02/19/2019

Dear Vanesa: Thank you very much for your interest in our community and for giving us positive feedback. We value our residents & guests and take pride in making our community a great place to live. We look forward to having you as a valued resident in the future. Please let us know if there is anything we can do to assist you with in the search for your new home. Sincerely, Joy Turner

Fredric. Zerlin • Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/05/2019
It was our pleasure to check out The Reserves at Alafaya., yesterday! Yes, indeed we are moving to this beautiful complex in May. Joy and Chris certainly have patience with the future residents. The professionalism was certainly shown to us! We can't wait to move! Fred… See More
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The Reserves at Alafaya Manager

02/05/2019

Dear Fred & Don, Thank you very much for your feedback. We value our residents and take pride in making a great place to live. We are thrilled that you chose our community for your new home. We look forward to having you as a valued resident for many years to come. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again! Sincerely, Joy Turner Property Manager

George_T • Resident 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/13/2018
We moved here in April 2016. It's close to shopping, schools, airport, sports facilities and amusement parks The gym and pool are very close and are properly maintained. The apartment is very quiet at night and our neighbors are very friendly. The staff is very friendly… See More
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The Reserves at Alafaya Manager

04/09/2018

Dear George: Thank you for your 5 star review and for sharing your feedback. We are thrilled to see that you have had a positive experience. Thank you again. Sincerely, Joy Turner

johvely2 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2018
This an excellent Apartment complex, the experience here has been very overwhelming and it's near Avalon Park, UCF, Waterford Lakes Town Center. Management personnel are very kind, courteous, and helpful, always willing to assists to our needs and concerns. We definitely recommend it. See More
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The Reserves at Alafaya Manager

04/09/2018

To Whom it may concern: Thank you for your 5 star review and for sharing your feedback. We are thrilled to see that you have had a positive experience. Thank you again. Sincerely, Joy Turner

Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/24/2017
The management at reserves cannot repair quickly enough all the things that get destroyed by the low class vandals that they rent to. They destroyed the fire pit, the jacuzzi, and the grills. Its been s month, and the grills still haven't been fixed. See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2017
I would love to give this apartment complex a higher rating because the clubhouse, outdoor amenities, and apartment units are beautiful and new. However, I just simply can't get over how trashed this place is on a daily basis and how busted management is. There's trash… See More
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ebowen7 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/31/2017
The Reserves is a great place to live. The apartment community feels very safe and the staff is amazingly friendly. From the property manager to the leasing staff they are always so friendly and very helpful. The clubhouse is also very nice inside and is always… See More
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The Reserves at Alafaya Manager

03/31/2017

Dear Elaine, Thank you very much for taking the time to give your feedback. We value our residents and take pride in making our community a great place to call home. Your positive comments mean a lot to me and our team. Thank you again! Sincerely, Joy Turner Property Manager

Ty T • Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/22/2017
I agree with previous review. Not sure why people are leaving negative reviews. I have lived here for a few years now and have enjoyed my experience. It's a beautiful property. Great location. I've had a few maint issues but they were always handled quickly. Office… See More
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The Reserves at Alafaya Manager

03/22/2017

To whom it may concern Thank you very much for your feedback. We value our residents and take pride in making our community a great place to live. Your positive comments mean a lot to myself and our team and we look to continue to provide great service for our residents. Thank you again! Sincerely, Joy Turner Property Manager

carebie • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/23/2017
Not sure why there are so many negative reviews. I have had an incredible experience living here. Management is always responsive, and I appreciate that they try to familiarize themselves with the residents. Every time I have an issue there is always response in a timely… See More
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The Reserves at Alafaya Manager

02/24/2017

To whom it may concern, Thank you very much for your feedback. We value our residents and take pride in making our property a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again! Sincerely, Joy Turner Property Manager

Noah Flemings • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2017
Just helped my brother move out and he did NOT want to renew the lease. Here are the reasons: 1. Building 5 - which he lived in is SO CLOSE to the Road that you cannot even open your windows on a cool evening. There are… See More
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The Reserves at Alafaya Manager

02/07/2017

To whom it may concern, Thank you for your feedback. Our goal is to stay true to the highest ethical standards and principles through our community management operations. We do have to follow the lease contract when assessing fees, charges and rules. Please contact us at 407-704-8924 or [email protected] so we can address your specific concerns. We look forward to speaking to you soon. Sincerely, Joy Turner Property Manager

rodriv09 • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/01/2016
I moved here from NYC in 2014. Since living here, I've seen the property gradually change, and switch to a new Management company. Initially the changes were slow. As a resident I expected things to be quick without realizing that all transitions take time. The first… See More
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The Reserves at Alafaya Manager

11/01/2016

Dear Vanessa, Thank you very much for your feedback. We value our residents and take pride in making our community a great place to live. Your positive comments mean a great deal to me and my team and we look to continue to provide great service for our residents. Thank you again! Sincerely, Joy Turner Property Manager

Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/13/2016
It was nice at first but not so much now. Why is the dumpsater always full (i have photos with dates, got tired just stop counting) and so much trash outside the dumpster? The walls are really thin sonnoise is really an issue. The person that… See More
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The Reserves at Alafaya Manager

10/14/2016

To whom it may concern, Thank you for your feedback. We value our community and work hard to keep it clean. We are fortunate to have residents who take pride in our community's appearance by helping us keep the grounds clean and well maintained. Please contact us at 407-704-8924 or [email protected] so that we can address your specific concerns. Thank you again. Sincerely, Joy Turner Property Manager

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2016
This place is amazing. For this being my first apartment home it is very high end. The appliances in the apartment and the design are just wonderful. You really get what you pay for living here. The amenities are nice, The pool is just beautiful and… See More
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The Reserves at Alafaya Manager

08/17/2016

Thank you very much for your feedback. We value our residents and take pride in making our community a great place to live and call home. We are thrilled that you have enjoyed your experience and the service we have provided. Your positive comments mean a great deal to our team and we look forward to continuing to provide great service to you. Thank you again! Sincerely, Joy Turner Property Manager

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2016
I'm very disappointed with some of the staff. I frequent the office and I NEVER see the "so called" managers. I swear it seems that only one person runs the office. The manager is extremely unprofessional. The other lady whom I think is also a manager,… See More
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u241014 • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/20/2015
This is my first time living in an apartment, I was very concerned about noise and safety since I have two children and being A single parent their safety is my number one concern. The Reserves exceeded my expectations,the staff has always been helpful, Professional and… See More
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The Reserves at Alafaya Manager

10/21/2015

To whom it may concern: Thank you very much for your feedback. We are happy to hear that you and your children are happy here and that you have renewed your lease! We value our residents and take pride in making The Reserves a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again! Joy Turner Property Manager

crist914 • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2015
Move in 3 months ago and so far very happy with the premises. Management company always very courteous and respond to all my needs very quickly. Hoping to renew my contract when is time to. See More
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The Reserves at Alafaya Manager

10/12/2015

Thank you very much for your feedback. We value our residents and take pride in making Reserves a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again! Joy Turner Property Manager

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/27/2015
We have been living in this community for about a year and a half. We have seen the decline of the apartment complex, which is very sad. The apartments are very nice but the club house is always a zoo with so many kids running around… See More
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 Verified Resident 140286vrp 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2015
Beautiful community to walk around and enjoy living in. Having lived here since they were built I have seen the progress, it is a lovely community. Our only issue is with noise from other units. When there are issues the management handles it very quickly. See More
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The Reserves at Alafaya Manager

04/09/2018

To whom it may concern: Thank you for taking the time to share your comments. We appreciate the positive comments and are thrilled to hear you have had a good living experience. Sincerely, Joy Turner

 Verified Resident 139572vrp 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2015
Overall, I am happy with this community. It's a little on the pricier side and I don't feel a strong sense of community with the other residents but I enjoy living here. We have a 1/1 apartment. The size is okay although the open layout helps… See More
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Veritas876 • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2015
I have lived here since 2014 and have no complaints. This complex is one of the better ones on the east side of Orlando. The apartments are nice and come with newer appliances. The residents are relatively quite, although I can sometimes hear my neighbor's dog… See More
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 Verified Resident 138274vrp 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/03/2015
Do not rent here. Staff is rude, anmmenities close at 5pm! Hot tub is filthy, noise from neighbors is high, management does not address issues when reported, maintenance staff has accessed my apartment repeatedly,left exploded food in microwave & took showers while I was working AND… See More
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The Reserves at Alafaya Manager

03/04/2015

Thank you for your feedback, sorry to hear you have had unpleasant experience. Our goal is to provide a positive living experience at all times. We strive for resident satisfaction and are always looking to improve. We sincerely apologize if we have failed to meet your expectations. Our amenity hours for the pool have been and still remain from dawn to dusk. The fitness center also remains to be 24 hours with controlled access. I would be glad to discuss this with you further if you would like. The spa is cleaned every day by our certified onsite maintenance team. We would love to help address any noise issues you have had and hope to remedy these for you. Would you be able to drop by the office to discuss any issues you currently have? We would like to address these for you quickly. We look forward to speaking with you soon. Please feel free to reach out to Tiffany or Evelyn at 407-704-8924.

 Verified Resident 137969vrp 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/03/2015
I've already posted to apartmentratings.com, so I truly hope the community doesn't post this on my behalf. Getting a hold of the office can sometimes be a bother, sometimes I will leave a voicemail and get no call back. Sometimes the amount of passive-aggressive letters can… See More
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The Reserves at Alafaya Manager

03/04/2015

Thank you for sharing, our residents come first to us. We apologize for any inconvenience this may has caused you. We will look into resolving this as soon as possible. We are happy that you enjoy living here and as well as choosing to continue living at The Reserves at Alafaya another year. sincerly, Property Manager Tiffany Lopez 407-704-8924

 Updated Review
Rating Breakdown
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Manager

 
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Features & Amenities

Laundry

  • Washer/Dryer

Parking

  • Garage

General

  • Balcony or Patio
  • Clubhouse
  • Conference Room
  • Energy and Water Efficient Appliances
  • Fitness Center
  • Formal Dining Area
  • Game Room with Arcade Games and HDTV
  • Garden Tubs
  • Gated Access
  • Gourmet Kitchen with Granite Countertops
  • Outdoor Summer Kitchen and Gas Grills
  • Pet Friendly Community
  • Pet Park
  • Pool
  • Premium Cabinetry
  • Resident Community Kitchen and Clubroom
  • Solarium or Screened Balcony/Patio
  • Spacious 1 or 2 Bedroom Floor Plans
  • Stainless Steel Appliances
  • USB Ports in Kitchen
  • Veranda Seating with Fire Pit
  • Wood Style and Tile Flooring Options

Pets

  • Dogs Allowed
    Restrictions: Breed Restrictions Apply
    Pet Limit: 2
  • Cats Allowed
    Restrictions: Breed Restrictions Apply
    Pet Limit: 2

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Our office is currently only open for self-guided and virtual tours at this time. Please schedule yours today! Great Fall Special: $99 application and administration fee if you move in by 9/24/20. Call or email today to schedule your self guided tour !

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,456 - $1,520

  • SQ. FT.

    806

  • Available
    Avail.

    4 Units

  • Model

    Eight06

  • Price
    Price

    $1,495 - $1,524

  • SQ. FT.

    955

  • Available
    Avail.

    2 Units

  • Model

    Nine55

  • Price
    Price

    $1,561 - $1,583

  • SQ. FT.

    750

  • Available
    Avail.

    1 Units

  • Model

    Seven50

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,431 - $1,597

  • SQ. FT.

    1,119

  • Available
    Avail.

    4 Units

  • Model

    Eleven19

  • Price
    Price

    $1,441 - $1,523

  • SQ. FT.

    1,184

  • Available
    Avail.

    4 Units

  • Model

    Eleven84

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,797 - $1,887

  • SQ. FT.

    1,366

  • Available
    Avail.

    2 Units

  • Model

    Thirteen66

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Our office is currently only open for self-guided and virtual tours at this time. Please schedule yours today! Home sweet home! When you live at Reserves at Alafaya Apartments, you’ll say that every day—and you’ll mean it. Nestled in Avalon Park in east Orlando, FL, our luxury community brings small-town charm to upscale city living. Offering a thoughtful selection of generously-sized one, two, and three bedroom apartments in East Orlando FL and a myriad of fantastic amenities to match your lifestyle, we’re the relaxing getaway you were looking for. Each one of our 264 high-class units is ideally designed with well-appointed features and the attention to detail that you deserve. Enjoy a world of comfort and convenience with spacious living and dining areas, gourmet kitchens with energy efficient appliances and USB ports, solariums or screened patios. Discover a resort-inspired environment filled with excitement. A sparkling swimming pool, outdoor summer kitchen with gas grills, a state-of-the-art fitness studio, and an expansive game room are just a few of our enticing community amenities. We love our furry friends- for which we have a bark park where they can play around. A selection of delicious eateries awaits minutes away with plenty more options in downtown Orlando or Alafaya. The University of Central Florida, Valencia College East Campus and Florida Hospital are all within easy reach. If you have kids, you’ll appreciate our proximity to excellent education options, as well as the attractions in the area including Walt Disney World and SeaWorld Orlando. Embrace the lavish lifestyle your heart desires by choosing Reserves at Alafaya as your new home! Schedule a tour of our luxury apartments in East Orlando FL today!

Office Hours

  • Sunday: Closed
  • Monday - Saturday: 09:00 AM - 06:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Reserves at Alafaya?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Reserves at Alafaya?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is The Reserves at Alafaya?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

What is the pet policy at The Reserves at Alafaya?
Please contact leasing office for details.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
Our office is currently only open for self-guided and virtual tours at this time. Please schedule yours today! Great Fall Special: $99 application and administration fee if you move in by 9/24/20. Call or email today to schedule your self guided tour !

The Reserves at Alafaya Gallery

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Floor Plans

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The Reserves at Alafaya is a 750 - 1,366 sqft apartment in Orlando in zip code 32828. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,431 - $1,887. Nearby cities include Edgewood, Maitland, West Park, Winter Park, and Eatonville. 32826, 32820, 32817, 32825, and 32817 are nearby zip codes.

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The Reserves at Alafaya

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Management Photos (24)

  • (Manager photo uploaded on 07/10/2020) Image of The Reserves at Alafaya in Orlando, FL
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  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 07/10/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 08/14/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 07/10/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 07/10/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 07/10/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 07/10/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 07/10/2020) Image of The Reserves at Alafaya in Orlando, FL
  • (Manager photo uploaded on 07/10/2020) Image of The Reserves at Alafaya in Orlando, FL

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