epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.4
Safety	4.2
Office Staff	4.7
Maintenance	4.8
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.6/5
SatisFacts™ Maintenance	4.9/5
SatisFacts™ Renewal Survey	4.3/5

Review Count

Number of reviews in the past 365 days	25

Manager's Review Engagement

Percentage of reviews responded to	48%

Manager's Review Reply Time

Average time to respond to reviews	35.36 days

Ratings & Reviews (128 Reviews)

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Valencia Plantation Apartments Manager

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Verified Resident 773566 • 2016 - 2020 Recommended

Updated 05/29/2020

Reviewed 05/29/2020

I have had a very positive and pleasant experience. I also like this apartment community. The unit is a 2 bedrooms, 2 baths and is pretty big. Each bedroom hss a walk-in closet and a washer and dryer. I have been here since 2016 and I… See More

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Verified Resident 772283 • 2020 Recommended

Updated 05/25/2020

Reviewed 05/25/2020

We were able to move in the same day that we applied, and the move in was flawless. The apartment was cleaned, newly vacuumed and smelled very nice. My new apartment has a lake view and it is so beautiful, the lawn is well kept.

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Verified Resident 771739 • 2019 - 2020 Recommended

Updated 05/24/2020

Reviewed 05/24/2020

Great place, well maintained. The staff is very friendly and professional. Good location near downtown Orlando, Orlando Health, highways and Orlando International Airport only 10 minutes away. Grocery stores around the corner. See More

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Verified Resident 771350 • 2019 - 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

My wife and I went apartment hunting and we were having very little luck. We had blocked out the whole day to look around and were feeling pretty bummed. On a whim, we decided to stop at Valencia Plantation, which was not on our original list.… See More

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Verified Resident 769685 • 2015 - 2020 Recommended

Updated 05/17/2020

Reviewed 05/17/2020

Its been an overall positive experience for the last 5 years. The ammenities are kept up, the staff is helpful and friendly. I feel like I have been treated very fairly over the past 5 years. The only reason Im planning to eventually leave is to… See More

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Verified Resident 767631 • 2019 - 2020 Recommended

Updated 05/10/2020

Reviewed 05/10/2020

We ?? love it best location friendly people and employees are very respectful and alway come quick when we have a problem in the Apartaments Pool clean and yard but we need playground for kids mor that dogs See More

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Verified Resident 103387 • 2011 - 2020 Recommended

Updated 05/08/2020

Reviewed 10/06/2014

I've been here almost 16 years and although I've enjoyed most aspects of the community - it is changing dynamics and is probably at the limit on price for a one bedroom in this part of Orlando overall a good experience but many options out there… See More

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Verified Resident 758814 • 2020 Recommended

Updated 04/21/2020

Reviewed 04/10/2020

So far is great , staff is excellent, property is very well maintained and location is super convenient for me. Sometimes i have parking issues but not A big problem. People is the complex are very friendly See More

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Verified Resident 143282 • 2007 - 2020 Recommended

Updated 04/17/2020

Reviewed 03/25/2015

I have no complaints. Apartment is spacious and location is excellent. Through the years, both office and maintenance staffs have changed. However, the quality and level of performance has been maintained . See More

Valencia Plantation Apartments Manager14/14/2017

Wow! What an amazing review! Thank-You so much for taking the time to write this. I am so glad you enjoy our community. We want you to be proud of calling Spring's Colony home. If there is ever something I can do for you, please let me know. - Natalie Gretzinger - Property Manager

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Verified Resident 733267 • 2019 - 2020 Not Recommended

Updated 04/10/2020

Reviewed 01/03/2020

Not great. I was shown a great apartment. But on move in day was given a ------ place that I never saw till that day. I needs alot of work and the noise is really bad from the upstairs apartment. See your apartment before moving in… See More

Valencia Plantation Apartments Manager16/16/2020

Hello and thank you for your honest review! We're happy to hear our on site staff has been helpful, but are very sorry if you feel that the unit you received did not match up to what you were shown. That is certainly never our intention or the way that we want to start off our landlord-resident relationship with you. Would love to speak with you further regarding your concerns so if you haven't already done so, please contact our office at [email protected] or 407-381-5076. Thank you!

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Verified Resident 757194 • 2016 - 2020 Recommended

Updated 04/03/2020

Reviewed 04/03/2020

Nice complex. Staff ha been great and we've seen continued improvement over the last 2 years or so. Done a great job to improve complex. Maintenance, which I had real issues with in 2016-17 has improved and are great just like the office staff. See More

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Verified Resident 756370 • 2019 - 2020 Recommended

Updated 03/30/2020

Reviewed 03/30/2020

"Yoshi" did a FANTASTICALLY, Great job repairing the part in our dryer that caused it to stop working all of a sudden. He went out of his way to find the correct part. We were so worried we'd be spending the summer without a dryer. He… See More

Valencia Plantation Apartments Manager02/02/2020

Hi there and thank you so much for your wonderful review! We too understand the importance of having a functioning appliance in your home and we're glad Josh (Yoshi) and Leslie could coordinate to have this repaired for you quickly and successfully. Thanks again for taking the time to review us, it means so much! We're proud you call us home and look forward to your continued residency!

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Verified Resident 745176 • 2020 Recommended

Updated 02/17/2020

Reviewed 02/17/2020

This community is very quiet, has a gym, two pools with outdoor kitchens, a tennis court, car care center, a dog park and valet trash service. My wife and I applied the same day we toured the community and moved in on Monday. The office and… See More

Valencia Plantation Apartments Manager23/23/2020

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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Verified Resident 743116 • 2016 - 2020 Recommended

Updated 02/09/2020

Reviewed 02/09/2020

Friendly community, the staff are always organizing fun new community activities to bring community and neighbors together. maintenence calls quickly fixed. Leasing staff and mantenance staff are always friendly and ready to assist.

Valencia Plantation Apartments Manager17/17/2020

Good afternoon and thank you so much for this wonderful review! What a great feeling it is hearing feedback from a happy resident. We're so glad that our on site team is doing a great job not only in their overall customer service, but also in helping you be able to network with your neighbors at resident events as well! We are so proud you call us your home and look forward to your continued residency at Valencia Plantation!

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Verified Resident 735027 • 2019 - 2020 Recommended

Updated 01/10/2020

Reviewed 01/10/2020

Although I'm still new at the apartment, the experience so far has been nothing less than exciting and enjoyable. The community is peaceful, it makes me feel safe, and it's off the charts beautiful. I'm so glad I could find a place here!

Valencia Plantation Apartments Manager16/16/2020

Hello and thank you for such a wonderful review! It's such a great feeling for us to hear positive feedback from a new resident such as yourself. We are so glad you could find your new place with us as well and will do our best to continue your current path of having an enjoyable stay in calling us home. Thanks again and we look forward to your residency here at Valencia Plantation!

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Verified Resident 726266 • 2010 - 2019 Recommended

Updated 12/10/2019

Reviewed 12/10/2019

We've been residents for the past ten years and we have no intention of moving once out lease is up. We've seen the tide changes that come with new management and ownership but have found them to always be friendly and helpful. We love the grounds,… See More

Valencia Plantation Apartments Manager24/24/2019

Hi there...wow 10 years with us, we first off want to say THANK YOU for calling us home as you have! We appreciate you taking the time to give such a complimentary review of the community and it's convenient location, as well as reference the improvements that we have done these past few years in particular. We continue to be so grateful for your residency and look forward to many more years with one another!

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Verified Resident 619842 • 2001 - 2019 Recommended

Updated 11/20/2019

Reviewed 03/26/2019

GREATTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT

Valencia Plantation Apartments Manager25/26/2019

Hi, we're so glad that we were able to go above and beyond your expectations!

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Verified Resident 713083 • 2005 - 2019 Recommended

Updated 11/03/2019

Reviewed 11/03/2019

It has been a wonderful living experience for the past 13 years or so. We have great neighbors and its a very quiet community. The staff is very helpful and friendly with any situation. Landscaping is also tended to weekly See More

Valencia Plantation Apartments Manager07/07/2019

Hello and wow, thank you SO much for such a wonderful review! Hearing this positive feedback is so rewarding especially coming from a long-term residency such as yourself so thank you again for sharing. We thank you for a wonderful 13 years at Valencia Plantation and look forward to 13 more! Thanks again!

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Resident • 2019 Not Recommended

Updated 11/01/2019

Reviewed 11/01/2019

Just in time for Halloween! Let me first start by saying I had high expectations for this place considering how nice the complex appears and staff are. Unfortunately, I was proven wrong and was immensely mislead. Not only were we denied viewing the apartment due to… See More

Valencia Plantation Apartments Manager08/08/2019

Hello Shaquana, thank you for your honest review. While we may have a different version of how things occurred and were communicated both before your move-in and afterwards, we certainly do not want to go back and forth with you and just want to once again apologize for any inconveniences that you experienced. We hope you to know that we never intended to present you with a unit that was anything but amazing and while we do not deny that you had some concerns post move-in, we do appreciate you acknowledging that your issues were resolved. Once again, we truly apologize and do hope that we have been--or will be--able to move past your move-in experience and also have the opportunity to turn your opinion of Valencia Plantation around as you continue your residency with us. Please contact us ASAP with any concerns you may still have via [email protected] Thank you.

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Verified Resident 708370 • 2019 Not Recommended

Updated 10/20/2019

Reviewed 10/20/2019

Overly priced for what you get. Apartments in the area similar in look, etc are priced much more competitive. I would stick with other apartment communities in the area.................................

Valencia Plantation Apartments Manager20/20/2019

Hi there and thanks for your review, but we're so disappointed to receive this feedback about your experience at Valencia Plantation including such a poor rating for our on-site team. We would love the opportunity to chat with you further regarding your comments and help bring you to having a more positive opinion about the community; please contact us at 407-381-5076 or email at [email protected] Thank you in advance for the chance to address your concerns and we truly hope to hear from you.

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Verified Resident 691292 • 2017 - 2019 Recommended

Updated 09/07/2019

Reviewed 09/07/2019

I love where I live. It is quiet. My neighbors are very nice and anything that I need taken care of is taken care of within 24 hours. The staff is always friendly and courteous. It is a fabulous place to live. See More

Valencia Plantation Apartments Manager11/11/2019

Hello and thanks so much for this wonderful feedback and your 5 star review! We love that you love living at Valencia Plantation and our on site team will really enjoy hearing the positive comments you expressed about them specifically so we will be sure to share your review with them ASAP. We thank you so much for calling us home and look forward to your continued residency!

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Toño_S • Resident • 2018 - 2019 Recommended

Updated 09/04/2019

Reviewed 09/04/2019

Es un buen lugar, tranquilo, limpio y comodo para vivir, un poco costoso, a los apartamentos les falta una renovación de appliances. Muy buena atencion del personal, atienden y solucionan rapido cuando se necesitan!

Valencia Plantation Apartments Manager11/11/2019

Hola Antonio, Muchas gracias por su encuesta, Porfavor dejanos saber que Podemos hacer para ganar 5 estrellas en la proxima encuesta. Veo que menciono sobre renovaciones porfavor de communicarse con la officina para mas detalles sobre renovaciones. Si ay algo en que le podemos ayudar porfavor de dejarnos saber y con mucho gusto le estaremos ayudando. Buen Dia

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Verified Resident 680360 • 2019 Recommended

Updated 08/15/2019

Reviewed 08/15/2019

I have had an excellent experience. This is the second time I have/am residing in this complex. The size of this complex is just the right size. It is close to things I like to do, my employment and friends. See More

Valencia Plantation Apartments Manager23/23/2019

Hello and welcome back to Valencia Plantation, we just love returning residents! Glad all has been great so far with calling us home for a 2nd time. We noticed you rated us a 4 on noise, was there a particular noise/disturbance concern you had? If so, please feel free to reach out to us directly at [email protected] and we can address things accordingly. Thanks again and we hope to earn your 5 star review next time around!

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Verified Resident 662524 • 2019 Recommended

Updated 07/09/2019

Reviewed 07/09/2019

It's a great community. Maintenance shows up to make repairs within 24 hours. The gated community is nice. The new valet trash service is wonderful. The appliances are a bit outdated, but they work, so it's all good.

Valencia Plantation Apartments Manager18/09/2019

Hi there and thanks for this feedback! Apartment maintenance/service being included is one of the biggest perks to renting with us and it's so rewarding to see our efforts for a quick turnaround time recognized. Please let us know what we might be able to do better to earn your 5 star review next time around! Thanks again and we look forward to your continued residency!

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Verified Resident 609215 • 2019 Recommended

Updated 06/04/2019

Reviewed 02/27/2019

Excellent place to call home. I come and go all hours of the night and feel safe. The neighborhood is quiet and I dont hear any noise within my apartment. The screened porches are wonders. Im in a 2 bedroom 2 bath apartment and it is… See More

Valencia Plantation Apartments Manager25/04/2019

Hi, we are so happy to read such a great review about Valencia Plantation! Thanks again for taking the time to leave us this information. Take care!

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Features & Amenities

Parking

Parking

General

Basketball Court
Fitness Center
Game Room with Billiards Table
Gated Community
High-Speed Internet
Near Clubhouse
Package Receiving Service
Picnic Area
Pool
Spa, Hot Tub and Sauna
Storage Available

Pets

Dogs Allowed
Fee: $300
Rent: $20
Restrictions: The following breed restriction list include dogs that are known to be aggressive toward strangers and/or children, or to be destructive in indoor environments. Pets that contain a mix of any of the breeds listed are not permitted: American Bulldog, American Pit Bull Terrier, American Staffordshire Terrier, Bull Terrier, Chow-Chow, Rottweiler, and Staffordshire Bull Terrier.
Pet Limit: 2
Cats Allowed
Fee: $300
Rent: $20
Restrictions: The following breed restriction list include dogs that are known to be aggressive toward strangers and/or children, or to be destructive in indoor environments. Pets that contain a mix of any of the breeds listed are not permitted: American Bulldog, American Pit Bull Terrier, American Staffordshire Terrier, Bull Terrier, Chow-Chow, Rottweiler, and Staffordshire Bull Terrier.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,199 - $1,324
SQ. FT.
861
Available
Avail.
N/A
Model
Ashford

View Floor Plan

Price
$1,280 - $1,349
SQ. FT.
754
Available
Avail.
2 Units
Model
Addison

View Floor Plan

Price
$1,402 - $1,466
SQ. FT.
876
Available
Avail.
1 Units
Model
Athens

View Floor Plan

Price
$1,555 - $1,623
SQ. FT.
985
Available
Avail.
1 Units
Model
Austin

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,539 - $2,180
SQ. FT.
1,294
Available
Avail.
3 Units
Model
Bradford

View Floor Plan

Price
$1,643 - $1,874
SQ. FT.
1,344
Available
Avail.
1 Units
Model
Biltmore

View Floor Plan

3 Bedrooms, 3 Bathrooms

Price
$1,890 - $1,920
SQ. FT.
1,700
Available
Avail.
N/A
Model
Beaumont

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Valencia Plantation, located on majestic Lake Porter, is a secluded getaway deep in the heart of Orlando. Just off East Michigan Street, our community is only a few minutes from the East-West Expressway, Interstate 4, downtown Orlando, the Fashion Square Mall and Orlando International Airport. Shopping, restaurants, and entertainment are located just minutes from your doorstep. Please call for an appointment today.

Office Hours Closed

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Can you hear your neighbors?

Anonymous · March, 19 2018 · 1 answer

· Just Now

Hi there--thanks for your question! To be honest, this kind of thing is contingent on the types of neighbors you have and/or their schedules and lifestyles vs yours. However, regardless of those aspects we do require all residents to adhere to the local Noise Ordinance of 10pm so always advise our residents that if they experience disturbances beyond this time, to please reach out to our office right away and we can absolutely address things with them individually. Thanks again! ~Hollie, Property Manager, Valencia Plantation Apartments

Manager Response · March, 26 2018