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10000 S.Gardens Dr

Palm Beach Gardens, FL 33418

 
 
 
 
 
 

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Resident · 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/14/2017
AWFUL living!!!! When I first looked at the Quaye, I was ready to sign on the spot right then and there. I was impressed with the grounds and everything I was told I could expect. Boy was I wrong!! I lived here for one year before I was fortunate enough to move out. I've never seen so much staff turnover, let alone a new management company which are AWFUL btw - all in one year ! Everything about this place is CHEAP, CHEAP CHEAP! Both my dishwasher and washing machine do not clean properly. I often find myself having to do 2 cycles, or I need to keep both machines almost empty just to get things semi-clean. The faux wood on both the cabinets and flooring also started coming up in multiple spots within a month of living in an apartment that was occupied for less then a year before I moved in. You cannot control the temperature in the freezer and my food often has freezer burn on it. The material the kitchen sink is made of is cheap as are the counter tops which never look clean and always have grime on them no matter how often and hard you clean them. The walls are paper thin -- I could hear everything that went on above me from normal phone conversations to someone using the bathroom! Gross!! These complaints have also been validated by many other tenants all of whom typically don't last more then a year or 2 here. As far as the grounds - no one picks up after their dog and I can't tell you how many times I have stepped in someone else's know what. The pool is also noisy and over-run either with loud/unattended children or nasty tenants who do nothing but complain and gossip about everyone else. As far as the gates - we are promised a safe and secure community, however both gates have not worked properly the entire time I have lived here. They have also not been in use consistently for 3 months straight which means anyone can get in. NO JOKE! There's been vandalism on the grounds and cars broken into on numerous occasions. Management's response was usually something along the lines of "we are fixing it" or it's "beyond our control." Aside from the gates not working, anyone can essentially get in from the other side of the community anyway, so if you are looking for a true gated community this is not your place. This community is way over-priced for what you get. If I signed for another year I would have been responsible to pay additional monies towards pest control and other things I was not aware of or expected to pay my first year. They are sneaky. You pay $20 for trash valet, however they won't take your boxes unless they are cut down and folded up. And lastly, the events -- this was something else that initially attracted me to this community given the fact I was new to the area and working long hours as an attorney. I thought it would be a great opportunity to meet people. However the events are poorly planned/run and as a result no one attends them. I could go on, but hopefully you get a clear enough picture of what living at the Quaye has been like the last year. I hope this helps - good luck!
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The Quaye at Palm Beach Gardens Apartments Manager

03/06/2018

Hi Ann Kaye, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. It is discouraging to learn of your experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. The Quaye at Palm Beach Gardens

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The Quaye at Palm Beach Gardens Apartments

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