Ratings & Reviews (148 Reviews)

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Resident • 2015 - 2019 Not Recommended

Updated 12/23/2019

Reviewed 12/23/2019

I lived in the Arbor Club apartments in Pensacola for about four years. Those who contemplate a move into this apartment complex should be aware of a few issues before commitment. Ownership apparently feels entitled to annual rent increases regardless of performance, as if a mysterious,… See More

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apartments112 • Resident • 2019 Not Recommended

Updated 07/01/2019

Reviewed 07/01/2019

I've been a resident at Arbor Club Apartments for ten (10) months and this has been the most unenjoyable experience. I've received over 15 notifications of property wide water shut offs that's an inconvenience to all residents. When calling the leasing office, you're never able to… See More

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Resident • 2019 Not Recommended

Updated 03/05/2019

Reviewed 03/05/2019

Poor management will fine you for any and everything. Water is constantly being turned off, not hot or muddy. Management does nothing to fix. I have had several issues with maintence, management, and just the overall poor quality of these units. I would not recommend moving… See More

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Bill_H204 • Resident • 2016 - 2019 Not Recommended

Updated 02/05/2019

Reviewed 02/05/2019

I have lived here for over 3 years and we have gone through 3 different ownership and as many if not more management and maintenance staffs. All very poor. It just took almost 3 weeks to get my garbage disposal and kitchen sinks fixed and unplugged.… See More

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Resident • 2014 - 2018 Not Recommended

Updated 10/25/2018

Reviewed 10/25/2018

I have lived here for more than 4 years. Each year it has gotten worse. There have been about as many staff/management company changes as the number of years I have lived here. It was very nice when I first moved in but it has now… See More

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Daniel0211 • Resident • 2014 - 2018 Not Recommended

Updated 10/03/2018

Reviewed 10/03/2018

The only thing that is good about these apartments is the location and that's it. The ratings here are well inflated. I feel like I'm back in a combat zone with the water always being shut off. Oh yea all the flooding also. Do yourself a… See More

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Resident • 2012 - 2016 Not Recommended

Updated 07/30/2018

Reviewed 07/30/2018

Lived here for several years as a student and loved it... until a management change toward the end of my lease. I went active duty and had to end my lease a month early, while my then significant other would continue to live there on a… See More

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Verified Resident 448288 • 2017 - 2018 Not Recommended

Updated 02/02/2018

Reviewed 02/02/2018

The community staff is very helpful and always very polite and professional. I'm not quite sure the rental price matches the apartment provided. Two/three bedroom houses are about that same as my one bedroom (tiny) apartment. If there were more updates I would understand the price,… See More

Arbor Club Apartments Manager05/05/2018

Thank you for your feedback. We will look into what we we can do about that.

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Verified Resident 447627 • 2017 - 2018 Recommended

Updated 01/31/2018

Reviewed 01/31/2018

Its amazing, I really enjoyed living here. Very peaceful and quiet. Staff and maintenance are perfect! Anytime you needed anything done within your unit maintenance was always on time. I would definitely recommend this area of living to a friend!

Arbor Club Apartments Manager05/05/2018

Thank you for your great review!

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Verified Resident 437641 • 2017 - 2018 Recommended

Updated 01/05/2018

Reviewed 01/05/2018

Great people that work in the front office and maintenance is always done quickly but the pricing of the place is a little expensive when compared to other houses/units in the local area. Great place if you don't want any drama though!

Arbor Club Apartments Manager08/08/2018

Thank you for the great review and feedback!

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Verified Resident 436947 • 2017 - 2018 Recommended

Updated 01/03/2018

Reviewed 01/03/2018

Very nice, well priced apartment complex that I feel safe in. Living alone for my first time it was hard finding a place where I felt comfortable at but once I toured Arbors I knew that this was my new home! I felt safe immediately and… See More

Arbor Club Apartments Manager04/04/2018

Thank you for your great review! Please let us know if you ever see something that needs our attention.

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Verified Resident 303435 • 2015 - 2017 Recommended

Updated 12/25/2017

Reviewed 01/23/2017

We have enjoyed living here. The apartment is nice. It is very convenient to everything. The office staff is professional, courteous, and caring. The maintenance staff is professional, prompt, and efficient. See More

Arbor Club Apartments Manager25/25/2017

Thank you so much for your feedback. Our team is always looking for opportunities to enhance the community and make it a place in which you love to live. We started pressure washing today. Please feel free to call or stop by the office with any additional thoughts. We look forward to hearing from you.

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Verified Resident 362786 • 2008 - 2017 Recommended

Updated 12/13/2017

Reviewed 06/27/2017

I have had issues in the past with rent not being applied appropriately, but with the management staff now. ..no problems at all. Joyand Irmie have been a god send for us residents and I really appreciate them See More

Arbor Club Apartments Manager30/30/2017

Thank you for this great feedback. We are very pleased to hear our team is giving the great service we strive for and that you are enjoying the overall community! Thank you.

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Verified Resident 370893 • 2015 - 2017 Recommended

Updated 11/21/2017

Reviewed 07/17/2017

There has been way too many changes in both maintenance and management staff since I've been here. That makes it hard for the staff (both) to understand the uniqueness of individual apartment.One of the biggest problems shared by me and other residents that that I have… See More

Arbor Club Apartments Manager17/17/2017

Thank you for this great feedback. We are very pleased to hear our team is giving the great service we strive for and that you are enjoying the overall community! Please let us know which building you reside in. We have a non harmful way to keep the squirrels away from the buildings. Thank you again for your feedback.

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Verified Resident 214640 • 2012 - 2017 Recommended

Updated 11/06/2017

Reviewed 02/02/2016

Decent for the price if your looking for affordable apartments. In a great location with the school, mall, and even airport within walking distance. Even though its close to airport we never hear the planes.

Arbor Club Apartments Manager16/16/2016

Thanks for sharing this great review -- we appreciate the feedback! Please let us know if there is ever anything we can do to continue to make your living experience at Arbor Club a positive one.

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Verified Resident 406782 • 2017 Recommended

Updated 10/13/2017

Reviewed 10/13/2017

I just recently moved in but the staff is very very nice and accommodating. The location is very convenient and the price isn't too bad either. I just wish that there were. Few more updates on the apartment. Windows for example look like they have been… See More

Arbor Club Apartments Manager15/15/2017

Thank you for your review. We like hearing feedback from our residents. We are actively looking into different ways to improve the property. This is something we will definitely examine further. Thank you again for your feedback!

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Verified Resident 404370 • 2007 - 2017 Recommended

Updated 10/06/2017

Reviewed 10/06/2017

Arbor club apartments are a good place to live because they have Friendly service and it is very peaceful and friendly neighbors. The amendments are a step above the rest. I would have your friends stop by and check this place out and see what they… See More

Arbor Club Apartments Manager09/09/2017

Thank you for your great review! Please let us know if you ever see something that needs our attention.

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Verified Resident 397193 • 2015 - 2017 Recommended

Updated 09/18/2017

Reviewed 09/18/2017

This is a great place to live that is close to everything. The staff are friendly and very helpful when there are issues. The apartments are quiet and a very peaceful place to live. The rent prices a very competitive. See More

Arbor Club Apartments Manager21/21/2017

Thank you for your great review. Please let us know if anything ever arises.

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Verified Resident 395282 • 2014 - 2017 Recommended

Updated 09/13/2017

Reviewed 09/13/2017

I have enjoyed living at Arbor Club it is very close to restaurants,shopping mall, Publix,The Fresh Market ,Petco etc. What I really enjoy is that it's hidden off of 9 avenue and lots of shade trees on the property, where you can watch the antics of… See More

Arbor Club Apartments Manager18/18/2017

Thank you for your great review! Please let us know if there is anything else that would make it more enjoyable for you.

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Verified Resident 395281 • 2017 Recommended

Updated 09/13/2017

Reviewed 09/13/2017

Staff has been the most helpful and courteous management team I've worked with in years. Very helpful and kind. I couldn't have asked for a better move in experience. I would recommend this community to anyone!!!!

Arbor Club Apartments Manager18/18/2017

Thank you letting us know that we are being attentive to you! We notice the noise may be an issue. Please let us know if there is something we can do for the noise issue. Thank you again.

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Verified Resident 392707 • 2017 Recommended

Updated 09/06/2017

Reviewed 09/06/2017

Pretty solid place to live in general. Facilities are quality and maintained fairly well. My dog is treated very well here as the community is extremely pet friendly. Wish we had dedicated recycling disposal as I would like Balfour Beatty to do their part in taking… See More

Arbor Club Apartments Manager11/11/2017

Thank you for your great review and feedback! It really helps us to serve you better. We are currently looking into recycling for the community.

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Verified Resident 389829 • 2017 Recommended

Updated 08/29/2017

Reviewed 08/29/2017

Good experience moving in, lease was gone over swiftly and comprehensively. Apartment was clean and free of any visible damage. The water heater makes a very audible bubbling sounds but it's not a big issue

Arbor Club Apartments Manager04/04/2017

Thank you for your review. Please contact our office and let us know which apartment you live at. We would like to inspect the device that is causing the problem. It should not be making loud noises. Thank you again.

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Verified Resident 386804 • 2017 Recommended

Updated 08/22/2017

Reviewed 08/22/2017

Just moved in don't know anything but from I'm being asked about. So please leave it at that or your servey will piss me off. I do like everything so far. But the sound barrier of my apartment is not good by any means. And that… See More

Arbor Club Apartments Manager25/25/2017

Thank you for your review. Can you contact our office. We would like more details on the noise issue.

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Verified Resident 358253 • 2017 Recommended

Updated 07/28/2017

Reviewed 06/16/2017

We got off to a rough start initially here. There were some problems with insects, maintenance issues with our flooring, and some other miscellaneous issues. But I have to say that we are pleasantly surprised with the turn around and efficiency that the community has shown… See More

Arbor Club Apartments Manager30/18/2017

We are glad you are making Arbor Club your home. Thank you for sharing your feedback.

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Resident • 2017 Recommended

Updated 07/28/2017

Reviewed 07/28/2017

I just moved in here and I love my apartment. It has new carpet. The kitchen and bathrooms are updated. The bedrooms are large and the walk in closets are GREAT!!! The office manager Ms. Joy was so nice to me and helpful at move in.… See More

Arbor Club Apartments Manager30/30/2017

Thank you for great review. We notice that the noise seems to be an issue by your apartment. Please let us know if this persist. We want to make sure all our residents are considerate toward each other. Thank you!

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Noise	N/A
Grounds	1.5
Safety	2
Office Staff	1.5
Maintenance	1.5
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.3/5
SatisFacts™ Maintenance	4.5/5
SatisFacts™ Renewal Survey	N/A/5

Arbor Club Apartments

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Ratings & Reviews (148 Reviews)

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1 Bedrooms, 1 Bathroom

2 Bedrooms, 2 Bathrooms

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