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Courtyard Apartments at Cordova


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anonymous

Resident 2014 - 2017

2/1/2017

I have lived here for almost three years. The same manager was here for most of this time and then there was a man here for a little while and now there is a new manager. The old manager was perfectly nice but nothing I told her I needed done in my apartment was ever done and I had to have the same conversations with her many times for the same thing and I always felt like she was hearing me for the first time because she never remembered anything about the previous conversation that was about the exact same thing. I only met the man one time and he was nice, also. The new manager hasn't been in the office for very long yet but I'm very impressed with her already. I went to her to put in a maintenanve request and it was done the same day and she called me the next day to make sure it was done and asked me if I needed anything else. Talk about customer service! I also came to her about a noise problem with my neighbor. That was two weeks ago and I haven't had a problem with my neighbor since and I'm sure it's because she handled the problem. The person that owns this place has definitely got the right person to be the manager here. My neighbors are already talking about how impressed they are with her and she has quickly gotten a reputation as a manager that does not put up with crap! I was considering moving when my lease is up this time but if she stays being the manager here I'm not going anywhere anytime soon!

    Review 6 out of 31

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    Courtyard Apartments at Cordova

    March 2024

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