Review History for Kelly_H154

Governors Gate


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Kelly_H154

Resident 2016 - 2017

4/22/2018

I was going to write a good review about this place since I overall had a good experience while I was living there. I was offered a better job closer to home in Arizona and had to break my lease. I checked a box to cover 60 days from when I gave my notice. I was told that I may not have to pay this whole amount if they found someone to live in that unit. I covered 30 days and never heard from them again so I assumed they found someone else to live there. I am now in the process of trying to purchase a home. When working with my lender I found out that I had about $2000 debt in a national collections agency. Apparently this was a breaking a lease fee that no one told me about and nobody called me about before handing it over to collections. I was surprised since the apartment used to often call me or my mom about things like packages or renewing my lease. I ended up paying off the collections debt but my lender said this is may not impact my credit score much at this point. This incident brought my credit score of over 800 down to about 600 and will therefore increase my monthly cost for my home by about $50 per month for the next 30 years of the mortgage. I am still working with my lender on removing this as interest rates continue to rise. The response from Governors Gate as to why they never informed me of this was that they had a very large change of staff. They also said I signed a certified document about this which I never did. Then they couldn't find anything about this in their records and said that the numbers in their excel spreadsheet must have been entered wrong. I don't really think they care that they have made my process of getting a home much more challenging and expensive than it should have been. Know that if you live here there is a breaking the lease fee. I am filing a complaint with the attorney general and hope this doesn't happen to anyone else.

    Review 12 out of 82

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