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Southtowne Apartments

101 East Romana Street, Pensacola, FL 32502
101 East Romana Street, Pensacola, FL 32502

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Southtowne Apartments

101 East Romana Street

Pensacola, FL 32502

 
 
 
 
 
 

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Ratings & Reviews (58 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/20/2020
literally worst place ever ever ever ever . don't live here. expensive and laziness. can't get your packages in a timely manner unless you want to wait until 6pm when they decide they want to send you an email to retrieve. been paying premium for amenities… See More
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LauraPad10 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2020
I was an executive relo to Pensacola and loved the area and given that this was the only apartment complex in that area, I accepted the tiny space and moved in. I knew there would be noise - especially on monthly Gallery Night - where there… See More
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Jamie_R744 • Resident 2018 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/26/2020
I moved into Southtowne in 2018 when the first opened. Southtowne was purchased in 2019 by BH Management Properties and drastically went down in quality. You can't get the management company to keep up the property. We have a rat issue, trash all over the property,… See More
+3
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  Previous Review
· 09/10/2020
 Verified Resident 640384vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/25/2020
Everything was great at first, but, with the sell of the complex, there is a lot that is lacking as far as the service goes. The parking situation is lacking in the enforcement of certain types of vehicles that are prohibited yet still are allowed. Many… See More
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Southtowne Apartments Manager

03/26/2020

We are sorry to hear that you feel services are lacking since the transition. The programs and procedures have not changed since the transition but we would love to speak with you about your specific concerns to see if we can resolve. The parking garage is a shared garage with residents,YMCA patrons, the office building staff and serves as a public parking garage with payment of the current parking rate. Please feel free to contact the leasing office to discuss any of these concerns further!

 Verified Resident 755178vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/24/2020
My experience has been but since the building was sold, things are different in a bad way. The garage and each floor needs to be cleaner. The elevators need to be cleaned better. Tenants need to follow the rules and staff need to follow through with… See More
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Southtowne Apartments Manager

03/26/2020

Thank you for your feedback. We have increased the grounds keeping schedule for the garage and we hope that you have noticed a difference in the last several days. We will pass along the comments to our janitorial service regarding the elevators. Please feel free to contact the leasing office directly with specific concerns about residents not following policies and we will do our best to resolve!

 Verified Resident 628857vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/19/2020
Really like location and employees here. I have no experience at other apt complexes. Previously home owner but was ready to enjoy life and experience and this is good. But you must be ready for Apt life. See More
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Southtowne Apartments Manager

03/19/2020

We are glad to hear that life at Southtowne is treating you well! We are thankful to have residents like you!

 Verified Resident 593016vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2020
Great location, great amenities! Being right in the middle of downtown is perfect, close to great restaurants and entertainment. In-building trash pickup daily. In-building mail room, package delivery & dry cleaning service. Beautiful salt water pool heated year-round. See More
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Southtowne Apartments Manager

03/13/2020

We are so glad that you are enjoying life here at Southtowne!

 Verified Resident 705081vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2020
We are so happy to be part of the Southtowne Community. The staff is so helpful and friendly. The apartment community let like home from the very beginning and we continue to appreciate the neighbors and staff . See More
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Southtowne Apartments Manager

03/06/2020

We are so glad you are enjoying your home at Southtowne!

 Verified Resident 746003vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2020
New Management is not the best. Studer properties were much more accommodating. Office staff are not very helpful when you have an issue with rent, mail, package deliveries, etc. The security guard sits in the lounge & watches tv at all hours. There is no number… See More
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Southtowne Apartments Manager

02/28/2020

Thank you for sharing your feedback. We are surprised at the review as Studer was not the previous management company and the office team is the same as prior to the transition. Our management company has in fact not changed any procedures from the prior company. We encourage you to go to the office and speak with the Community Manager with any concerns you may have.

 Verified Resident 745735vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2020
It was good at the beginning . Things have gone down hill since new ownership has taken the helm . It feels very much more impersonal . Concerned about security , parking garage and guests let in too often to use pool or other amenities .… See More
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Southtowne Apartments Manager

02/28/2020

Thank you for your feedback. Our security company and procedures have not changed since we changed ownership, so please reach out to the Community Manager with your concerns.

 Verified Resident 745715vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2020
It is a wonderful community, great location and amenities, and great staff and residents. As an active duty service member for 28 years, I've live all over the U.S. I am always concerned when management changes because everything that is perfect could go down hill very… See More
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Southtowne Apartments Manager

02/28/2020

Thank you for your review. We are pleased to hear that you are having a good experience. We hope you continue to enjoy your apartment and the community.

 Verified Resident 745529vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2020
People are educated and professional. They care for your needs and willing to meet your expectations. I moved-in with a few minor cleaning requests and the staff continued to clean the areas until they were resolved. It took two tries and they happily worked to have… See More
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Southtowne Apartments Manager

02/28/2020

Thank you for your review. We are pleased to hear that you are having a good experience. We are glad that the team was able to resolve your needs. The team works hard to provide excellent service and we hope you continue to enjoy your apartment and the community.

 Verified Resident 742690vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2020
I only moved in 5 days ago. I have not had an experience that would contradict what I was expecting prior to moving into Southtowne. So far so good. The staff are highly engaged and personable. The complex is as clean and modern as the on-line… See More
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Southtowne Apartments Manager

02/28/2020

Thank you for your review. We are pleased to hear that you are having a good experience. We hope you continue to enjoy your apartment and the community.

 Verified Resident 604287vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2020
Love Southtowne. Location is perfect for me. Staff friendly, nice amenities. Down side is the parking garage. We share with the YMCA. Oversized trucks are not suppose to park in garage, but do. Some locals park their antique cars in there long term. Not suppose to,… See More
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 Verified Resident 741660vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2020
Too early to tell. Thus far satisfied. Proximity to work and good restaurants. Parking Is very convenient on the premises and security is paramount. However, RFID parking sticker is not reliable. This is a daily issue. See More
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Southtowne Apartments Manager

02/28/2020

Thank you for your feedback. We have shared this with the Regional Manager as we take all feedback seriously. Please stop by the office and discuss the RFID issue with the Community Manager.

 Verified Resident 648267vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/19/2020
ALL good,glad to be here, your survey is broken and not letting me continue, i do not have 200 characters worth of -------- to write nor do I want to write that much crap so I hope I have now typed the required amount See More
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 Verified Resident 737302vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/19/2020
It's been good and bad, had appliance problems from the get go, had to change out refrigerator and fix leaves spots on my clothes so I wash everything inside out. Staff is great and very helpful See More
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Southtowne Apartments Manager

01/31/2020

Thank you for your review. We apologize for the issues you have experienced, but are very happy to hear that the team has been helpful. We hope you continue to enjoy your apartment home.

 Verified Resident 592044vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2020
Wonderful. Convenient to all I have to say nothing more I hope this is now enough lettersxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx See More
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 Verified Resident 735995vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2020
Good experience. It is clean and and I feel safe here. It is very accessible to the downtown area. The staff are all very nice as are all of the residents. The amenities are great. It is a very nice place to live. See More
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Southtowne Apartments Manager

01/31/2020

Thank you for your review! We are thrilled to see that you are enjoying the community and that our team is making a good impression. We hope you continue living at Southtowne and enjoying your home.

 Verified Resident 602092vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2019
Enjoy being here at Southtowne. Wish the rent could be lower. Nice people here in our community. Merry Christmas to all of you. Can the North End parking lot be repayed. It needs it badly. The lights are really a positive plus in the parking lot.… See More
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 Verified Resident 717201vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
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Office Staff
11/13/2019
The whole facility is great beginning with the staff. Always feel welcomed and request are taken care of on time. Location couldn't be any better with walking distance to sports events, festivals and restaurants See More
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Fpfeiffer • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/06/2019
I adore the amenities, staff, location, cleanliness, promptness, etc. Mr. Studer continuously improves our community with investments, fostering future leadership and is still impressing me with the current downtown power grid upgrade. There are too many positives to list in one small space so I will… See More
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 Verified Resident 303052vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2019
Southtowne is an excellent place to live. So many friendly neighbors and the Southtowne staff is a treasure. With restaurants and so many other forms of entertainment within walking distance, we couldn't think of anywhere else we would want to live. See More
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 Verified Resident 591770vrp 2018 - 2019
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Safety
Grounds
Office Staff
10/30/2019
Maintenance team takes care of all service requests. Pool is clean and beautiful. Great location downtown with lot's to do. However, the parking ramp is chaos and no reserved parking. The courtyard area can get noisy late at night on weekends with people talking loudly off… See More
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 Verified Resident 708034vrp 2017 - 2019
Rating Breakdown
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Maintenance
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Safety
Grounds
Office Staff
10/18/2019
The location was everything for this unit. Enjoyed living here. I would definitely recommend living here to a friend. The only challenge was the poor construction of the early units and constant rework required to get them up to quality. See More
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 Updated Review
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Features & Amenities

Laundry

  • Stackable Washer and Dryer

Parking

  • Covered Parking
  • Garage

General

  • 2" Faux Wood Blinds
  • 9' Ceilings
  • Bike Storage
  • Business Center
  • Ceramic Tile Showers Available
  • Controlled Access
  • Covered Cafe Patio
  • Cyber Cafe
  • Elevator
  • Fitness Center
  • Glass Shower Doors
  • Gourmet Island with Pendant Lighting
  • Granite Countertops with Undermounted Sinks
  • Group Exercise Classes
  • Guest Room
  • HouseSitting
  • Library
  • Package Receiving Service
  • Playground
  • Plush Carpet in Bedrooms
  • Poolside Terrace with Cabana and Lounge Chairs
  • Premium Faux Wood Flooring
  • Premium Lighting Package
  • Premium Tile Bathroom Floors
  • Recreation Room
  • Sauna
  • Stainless Steel Appliances
  • Tennis Court
  • Walk In Closets
  • Wood Cabinetry

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,055

  • SQ. FT.

    582

  • Available
    Avail.

    1 Units

  • Model

    S1

  • Price
    Price

    $1,300

  • SQ. FT.

    594

  • Available
    Avail.

    1 Units

  • Model

    S2

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    633

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price
    Price

    N/A

  • SQ. FT.

    641

  • Available
    Avail.

    N/A

  • Model

    A2

  • Price
    Price

    N/A

  • SQ. FT.

    669

  • Available
    Avail.

    N/A

  • Model

    A3

  • Price
    Price

    N/A

  • SQ. FT.

    765

  • Available
    Avail.

    N/A

  • Model

    A4

  • Price
    Price

    N/A

  • SQ. FT.

    825

  • Available
    Avail.

    N/A

  • Model

    A5

  • Price
    Price

    N/A

  • SQ. FT.

    826

  • Available
    Avail.

    N/A

  • Model

    A6

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    912

  • Available
    Avail.

    N/A

  • Model

    B2

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    902

  • Available
    Avail.

    N/A

  • Model

    B1

  • Price
    Price

    N/A

  • SQ. FT.

    944

  • Available
    Avail.

    N/A

  • Model

    B3

  • Price
    Price

    N/A

  • SQ. FT.

    1,061

  • Available
    Avail.

    N/A

  • Model

    B4

  • Price
    Price

    N/A

  • SQ. FT.

    1,134

  • Available
    Avail.

    N/A

  • Model

    B5

  • Price
    Price

    N/A

  • SQ. FT.

    1,160

  • Available
    Avail.

    N/A

  • Model

    B6

  • Price
    Price

    N/A

  • SQ. FT.

    1,193

  • Available
    Avail.

    N/A

  • Model

    B7

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,392

  • Available
    Avail.

    N/A

  • Model

    C1

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
BH Management Services, Inc.
VIEW 304 COMMUNITIES

***At this time, we are not conducting in-person tours. Please call or email if you wish to request a virtual tour.***Welcome home to Southtowne Apartments, Pensacola's first premiere downtown apartment community. Not only will you love our convenient downtown Pensacola location, we also offer our residents a full suite of luxury amenities including a fully-equipped fitness room, poolside terrace with cabanas and lounge chairs, and access-controlled multilevel parking garage.Choose from one of our pet-friendly studio, one, two or three-bedroom homes featuring high-end finishes including lofty nine-foot ceilings, designer lighting fixtures, granite countertops with undermount sinks wood-style flooring, in-home washers and dryers and more!

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at Southtowne Apartments?
The community is rated 3.5/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Southtowne Apartments?
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How safe is Southtowne Apartments?
The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 39.54% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 145.32 days to their community reviews in the past year.

Who manages Southtowne Apartments?
BH Management Services, LLC

What is the pet policy at Southtowne Apartments?
No pet policy available

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Southtowne Apartments Gallery

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Floor Plans

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Southtowne Apartments is a 582 - 1,392 sqft apartment in Pensacola in zip code 32502. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,055 - $1,300. Nearby cities include Cantonment, Gulf Breeze, Pace, Milton, and Navarre. 32501, 32503, 32505, 32561, and 32504 are nearby zip codes.

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Southtowne Apartments

Provided by Property Management

Management Photos (33)

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  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
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  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
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  • (Manager photo uploaded on 05/20/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 05/15/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 05/15/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Manager photo uploaded on 03/06/2020) Image of Southtowne Apartments in Pensacola, FL

Provided by Other Residents

Resident Photos (6)

  • (Resident photo uploaded on 07/26/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Resident photo uploaded on 07/26/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Resident photo uploaded on 07/26/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Resident photo uploaded on 07/26/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Resident photo uploaded on 07/26/2020) Image of Southtowne Apartments in Pensacola, FL
  • (Resident photo uploaded on 07/26/2020) Image of Southtowne Apartments in Pensacola, FL
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