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The Flats at 9th Avenue

7601 North 9th Avenue

Pensacola, FL 32514

 
 
 
 
 
 

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Resident 2013 - 2014 Not Recommended
Reviewed 10/21/2014
I am a student at UWF, and they were very quick to move us in last year. Which I was thankful for. I lived there a full 12 months. I never had issues with safety. All the money they receive is spent on keeping the grounds up, so people mow and weed-eat religiously there. However, the reasons I left far out weigh anything this complex has to offer. The fine print of my lease which they choose not to go over, they used to scam me and my roommate out of money. When we called and confirmed we were moving, their staff, half of which don't know what they are talking about, didn't bother to tell us that didn't qualify as a notice. Every time we've had an issue with them, we've been told a different story. Rent went up even though our apartment had no renovations. The complex can be very noisy, had to call the cops several times. We put in maybe 3 maintenance request that never were fixed.The pool and laundry facilities are nasty. Other than being close to everything, and looking (emphasis on the looking part) nice, this apartment complex and their staff members are not worth the nearly $800 rent. The only reason we moved into this complex in the first place was because a small security deposit (<$90) was required which at the time seemed too good to be true. On the back end, we've realized that deposit bought a $500 bond from SureDeposit. It was sent to the complex after we moved out because we didn't give up front the money they claimed we owed even though we were out before our lease was up. Now we owe triple what we signed off on, and it has an interest rate of nearly 5%. This complex will get there's in the end, trust me.
The Flats at 9th Avenue Manager10/22/2014

We would like to sincerely thank you for being a resident with us during your time as a student at The University of West Florida. We do use a computer system that analyzes other apartment communities pricing and amenities in our market and rent increases are based on this information. We do apologize for any miscommunications that may have occurred during your move out and we hope that you were able to get all of your questions answered. If there are questions that have remained unanswered, please contact or leasing office and we will make sure we address any concerns and questions you still have.

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