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Madison Park Road

2120 Village Park Road

Plant City, FL 33563

 
 
 
 
 
 

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  Verified Resident
vrp · 2017 - 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/01/2021
When I first moved in the complex was very quiet and the staff was excellent. Over the last year or so there has been a decline in service from the office staff. Kyleigh specifically is very unprofessional. There have been several issues with the garbage and front gate not working. Maintenance is still extremely quick to answer any calls. Even when I ask the overnight operator to just submit ticket NOT to wake the maintenance man as I can sleep with the window open for a night. There's nothing he can fix in middle of night. They still call him and have him come out.
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Madison Park Road Manager

03/03/2021

Thank you for taking the time to review our community. We appreciate your feedback on the issues you are experiencing on property and would love to discuss more in detail. We are thrilled to hear that you are satisfied with maintenance as they work very hard to handle anything they can 24/7! - Madison Park Road Management Team, 813.719.1850

 1 Previous Review
vrp · 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/16/2018
Very quiet neighborhood with excellent maintenance and office staff. We love the fact that we have such awesome neighbors. Only major issue we had the office staff is working with us on. The maintenance responded with 15 minutes on a Sunday night in middle of July to my call that AC was out. They were able to fix within 30 minutes.
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Madison Park Road Manager

07/25/2018

Thank you for taking the time to review our community! We strive to provide excellent customer service so it is wonderful to hear that you were so pleased with our on-call maintenance team. If you ever need anything, please don't hesitate to reach out! - Erin Odziemski, Community Director 813.719.1850

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