Review History for Verified Resident 785273

Ocean Oaks Apartments


Updated Review

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Resident 785273

Verified Resident ā€¢ 2018 - 2022

6/6/2022

My guess is this place is so old and changed hands so many times it has not been able to keep up with the repairs, And it certainly did not need the exterior repainted 2 different colors.The first year I was told if I signed up for another year and moved all the furniture, they would shampoo the carpets. Well, I resigned but at 71 years there is no way I could move the furniture. They need more help.
    Manager

    6/10/2022

    Ocean Oaks Apartments
    Thank you for sharing your concerns. While we can't address the actions taken by previous owners, we'd certainly like to address your current concerns with you. Please reach out to me directly by phone at (386) 756-9117 or by email at oceanoaksmgr@hrpliving.com so we can discuss your renewal carpet cleaning, as well as any other issues of concern.Best regards -Christine P - Community Manager
    3 Previous Reviews

    Previous Review

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    Resident 785273

    Verified Resident ā€¢ 2018 - 2021

    10/29/2021

    We have been here 3 years. Jennie, manager in the office is pleasant, nice and efficient. Parking is good. Street lighting is bright. Trees just got trimmed. Convenient neighborhood. Accepts dogs and cats. Landscaping is mature and taken care of on a regular basis. Repairs are fast. We feel safe.
      Manager

      11/5/2021

      Ocean Oaks Apartments
      Dear Resident,We appreciate you taking the time to leave us your feedback and would love to speak with you about your concerns. Please reach out to me at 386-756-9117 so that we may improve your experience.Sincerely,Jenny BoyntonCommunity Manager

      Previous Review

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      Resident 785273

      Verified Resident ā€¢ 2018 - 2020

      12/11/2020

      The thing I like the best here is the setting in the trees. Makes the community more individualized. It is much noisier than when I first moved in here as a result of the loud cars in the cul-de-sac, day and night.
        Manager

        1/26/2021

        Ocean Oaks Apartments
        Dear Valued Resident,Thank you so much for the kind words. The entire team at Ocean Oaks makes it our goal toprovide the finest customer service each and every day as part of the LIVE IT! experience ourcompany is fully committed to delivering. Thank you for being a valued resident and callingOcean Oaks home. If there is anything that I can ever do for you, please feel free tocontact me at 386-756-9117.Kindest Regards,Julie H.Community Manager

        Previous Review

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        Resident 785273

        Verified Resident ā€¢ 2018 - 2020

        6/29/2020

        Generally good but rather noisy outside in the cul-de-sac. Also have to close all windows when sprinklers are on at night because the water smells so bad. Recycled??? My staircase is filthy dirty from the tenants before the current residents moved in. I am surprised the current residents rented with the dirty steps.
          Manager

          7/6/2020

          Ocean Oaks Apartments
          Dear Valued Resident,My team and I would like to extend our sincerest apologies to you for your experience here atOcean Oaks It is our goal to provide the finest customer service each and every day aspart of the LIVE IT! experience our company is fully committed to delivering. I have an opendoor policy and you are always welcome to contact me or come by the business office at yourearliest convenience. I hope to hear from you soon. I can be reached at 386-756-9117 or email me oceanoaksmgr@hrpliving.comKindest Regards,Julie HarlanCommunity Manager

          Review 72 out of 294

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          Ocean Oaks Apartments

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