What are noise levels like at White Palm?

The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at White Palm?

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is White Palm?

The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 27.62 days to their community reviews in the past year.

What is the pet policy at White Palm?

Dogs Allowed Comments: Maximum 2 pets per unit, 60 lbs weight limit, breed restrictions apply Cats Allowed Comments: Maximum 2 pets per unit, 60 lbs weight limit, breed restrictions apply

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for White Palm, Port Orange, FL

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.5
Office Staff	4.6
Maintenance	4.7
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	26

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	27.62 days

Ratings & Reviews (139 Reviews)

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Resident • 2019 - 2020

12/18/2020

As another reviewer noted, this complex should not be listed as luxury. On first glance it looks nice but once you're here for several months the cracks show (sometimes literally in the halls between units). Walls and doors are very thin and they should replace the… See More

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White Palm Manager

12/22/2020

Thank you for the feedback. My team and I want this to be a community our residents can be proud to call home, which is why we do all we can to ensure everything from our spacious pool and cabanas, to individual homes and garages, are well maintained. However, we will keep your comments in mind about the shrubbery. We realize the nature of apartment living can lead to inconvenient ambient noise, but we are working to improve the overall experience of our residents by focusing on aspects more within our control such as providing attentive customer service. That said, please do not hesitate to give us a call if you'd like to further discuss any noise concerns. Thank you. - Jennifer Jones, Community Manager (386) 788-6658

Resident • 2020

12/02/2020

We believed the community name reflected its quality. However, it was exactly on the contrary. We had major issues with the AR-conditioning system and the repairman could not fix it. We were told that the issue was that our apartment was located in the East side.… See More

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White Palm Manager

12/02/2020

We hate to hear that you have experienced issues with your AC Unit and that the issue was unable to be repaired immediately by our technicians. We definitely strive to have 5 star service from maintenance as well as the office staff at all times and it is discouraging to know that we have fallen short of this expectation. We are a pet friendly community; however, if you would like to reach out to us in regard to the disturbances you are experiencing I would like the opportunity to be able to address this issue with the pet owners. Finally. in regard to the gate there was an issue that took a few days to get parts from the manufacturer to repair but has since been repaired and we do not anticipate there being issues with the exit gate in the future. Again, I would welcome the opportunity to discuss these issues with you further and can be reached by phone at 386.788.6658. We strive for all of our residents to have a 5 star experience here at Whitepalm and look forward to hearing from you to address these issues further. Jennifer Jones, Property Manager

Verified Resident 805288 • vrp • 2020

08/18/2020

Clean neighborhood, great amenities, friendly staff. Only problem was my carpet was full of dog hair and the baseboards had dog hair all over them. I swept and vaccumed myself so I did not have to contact anyone. Overall happy when it was clean.

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White Palm Manager

08/21/2020

We always strive to create a pleasant and welcoming environment for new residents. We apologize for any dog hair that may have been left behind as we always clean our homes thoroughly before any new residents move in. We are thrilled to hear that since then, you have had the five-star experience that we always strive for. If you have any questions or comments about your stay, please feel free to drop by the office for a chat, we'd love to hear from you! - Jennifer Jones, Community Manager (386) 788-6658

Verified Resident 796374 • vrp • 2018 - 2020

07/26/2020

I just started my third year living at WhitePalm and have been mostly satisfied since the day I moved in. The staff members are helpful, the maintenance technicians are prompt and knowledgeable, and corporate management seems to care about their residents 80% of the time. Overall,… See More

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White Palm Manager

07/27/2020

It's good to hear that overall your experience has been positive in this community. I am a bit disappointed to hear that we haven't fully exceeded your expectations, and would appreciate the chance to better understand your feedback. Please reach out to me at your next convenience so that we can work through any concerns you may have and discuss how best to improve your time here. - Jennifer Jones, Community Manager (386) 788-6658

Verified Resident 349916 • vrp • 2016 - 2020

07/14/2020

Quiet neighborhood always well maintained with a staff that is always available to take care of any issues you may face. I've lived here for almost 5 years now and have never been disappointed by their professionalism and commitment to resolving any and all issues I've… See More

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White Palm Manager

08/07/2020

Thanks for sharing your feedback and your kind words. I'm thrilled to hear you're still enjoying your home at Whitepalm and we hope to have you for many years. Please do not hesitate to stop by the office or give me a call if you need anything. Thank you again. - Jennifer, community Manager, (386) 788-6658

Verified Resident 506674 • vrp • 2015 - 2020

07/12/2020

I moved in shortly after the opening of the complex. And? I have no intention of moving out anytime soon. It is a very pleasant environment. The staff and crew are very attentive to everyone's needs. I couldn't imagine living anywhere else especially as a "Senior"… See More

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White Palm Manager

08/07/2020

Wow - thank you so much for taking the time to let me and my team know what a great job we're doing! Your wonderful feedback is sincerely appreciated and we could not be happier to hear how much you're loving your home at Whitepalm. We want to stay with us for many years, Please do not hesitate to stop by our office if we can ever be of assistance - we're always happy to help! Thank you again. - Jennifer, Community Manager, (386) 788-6658

ajent135 • Resident • 2020

07/02/2020

Shouldn't be listed as "luxury" apartments. I figured paying the extra would eliminate the nonsense that comes with typical cheaper apartments, but it didn't. More often than not, when the A/C comes on it blows the weed smoke from the unit below me all over mine,… See More

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White Palm Manager

07/02/2020

Hi there, I'm very disheartened to learn your experience here at Whitepalm has not been more positive. Please know that your comfort and well-being are our top priority. I would like the opportunity to discuss with you your concerns and address them. I thought based on our previous discussions that these issues were remedied. If you have an opportunity and could stop by the office to further discuss your concerns and a possible remedy please do so. Thank you. - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 784824 • vrp • 2020

06/28/2020

Very Welcoming staff with great knowledge about the area, the apartments feel like a community and many great amenities. Property is always kept up at a high standard and looks very nice. Easy accessible stairways and apartment hallways!

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White Palm Manager

07/01/2020

Thank you for sharing how impressed you are with our team and community! We truly appreciate the glowing feedback. As always, please let us know if we can ever be of assistance! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 781856 • vrp • 2020

06/19/2020

Great apartment community. I love that the tenants are all welcoming as well. We are a youthful crowd which motivates me to be social and enjoy meeting others in the community. We also just had a massive duck hunt for a prize, and there were several… See More

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White Palm Manager

06/22/2020

Glad to hear you're enjoying your home and the community atmosphere! Thank you for sharing. - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 585691 • vrp • 2018 - 2020

06/01/2020

I love living here. It's safe, beautiful and quiet. The office staff are friendly, great and are on top of any issue that comes up. The maintenance staff is the best, efficient and professional. The grounds are impeccably maintained, it's a pleasure to call White Palm… See More

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White Palm Manager

08/07/2020

Wow, thank you for taking the time to share your wonderful feedback! I'm especially happy to hear you find our office and maintenance team are doing a great job. Of course we are biased but we think our maintenance is the best too... I hope you continue to love your home at Whitepalm Apartments, and as always, please let any of us know if we can ever be of assistance! - Jennifer, Community Manager, (386) 788-6658

Verified Resident 774335 • vrp • 2020

06/01/2020

These apartments are nice. They are located in prime part of Port Orange near I-95 so its very convenient to travel the area. The Community is very welcoming and its quiet place to live. I am very happy with my decision.

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White Palm Manager

06/02/2020

Thank you for sharing how happy you are with Whitepalm's great location! My team and I are happy to hear how much your home meets your needs and how comfortable you feel in general. Please do not hesitate to give us a call if you have any questions or concerns about anything -- your comfort is important to us! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 774051 • vrp • 2020

05/31/2020

The community and people is really nice. I would recommend any of my family and friends to move here. The staff here are OUTSTANDING. They are always willing and able to assist the customers. Very pleasant And great way of taking care of & in meeting… See More

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White Palm Manager

06/02/2020

Thank you for taking the time to share how wonderful your experiences have been! My team and I greatly appreciate the five-star rating, and we're thrilled to hear how impressed you are with our community and service. As always, please do not hesitate to reach out with questions or requests! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 773266 • vrp • 2020

05/28/2020

It was a seemless move in process. Great communication from mgt. Clean apartment when I moved in. The gate process could be updated but overall still safe and manageable. Residents are friendly and welcoming. Highly recommend white palm

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White Palm Manager

05/30/2020

Thank you for sharing how great your move-in experience was! My team and I are so happy to hear how pleased you are with our responses, and we hope you won't hesitate to let us know if there's anything else we can do to be of assistance -- we're always happy to help! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 416411 • vrp • 2017 - 2020

05/24/2020

White Palm is one of the nicest communities here in Port Orange. I have a spacious one bedroom one bath apartment. The community and amenities Are well-maintained. The staff are pleasant and accommodating. It is a gated community in which I feel very safe.

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White Palm Manager

08/07/2020

I am so excited to see this 5-star review! We think Whitepalm is the best choice in Port Orange too! Your comfort is my top priority and I hope to ensure you have a five-star experience through and through. Please stop by the office any time you have questions or requests - I'm always happy to help! - Jennifer, Community Manager, (386) 788-6658

Verified Resident 769628 • vrp • 2017 - 2020

05/17/2020

Love this community... it has been a great 4 years... staff, maintenance, office are all wonderful! Truly a good choice! Grounds area, pool area always prestine! Lake is beautiful and walking path around is great to have for walkers, runners, etc See More

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White Palm Manager

05/22/2020

My team and I love having great residents like you at our Whitepalm Apartments community! If you have any questions or comments about your stay, please feel free to contact the office —I'd be happy to speak with you! Thanks so much for the five stars! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 610622 • vrp • 2019 - 2020

05/05/2020

Wonderful community. Management staff is professional, concerned and easy to talk with. Any issue is handled immediately and effectively. Every month they do something for the residents that is fun and brings us together. Landscaping is well kept. Maintenance is quick to respond and professional. So… See More

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White Palm Manager

08/11/2020

Sounds like you're having the ultimate community living experience! Thank you so much for taking the time to share what you love about Whitepalms and I hope you'll reach out to me or my team any time you have questions or requests - we're always happy to help! - Jennifer Jones, Community Manager (386) 788-6658

Verified Resident 763291 • vrp • 2019 - 2020

04/28/2020

I do not have any complaints about this apartment complex. The neighborhood is quiet, the staffs are professional and friendly, the maintenance service was quick to respond, and the environment is clean and safe. The gated entrance keeps non-residents out of the apartment and enhances the… See More

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White Palm Manager

05/04/2020

Thank you for taking the time to share everything you love about your home at Whitepalm! My team and I are happy to hear how much you enjoy your home and how comfortable you feel at our community. While we are taking extra precautions during the pandemic, please do not hesitate to give us a call if we can assist with questions or concerns. Your comfort and well-being is important to us! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 762152 • vrp • 2020

04/28/2020

I like it so far I just moved in 3 days ago I don't really have much to add the apartment is clean and spacious Grounds are beautiful I am glad we can have pets The people in community are. Nice so far I love the… See More

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White Palm Manager

05/04/2020

Thank you for the five-star rating and review! I'm happy my team and I were able to find you a home that meets your needs! As you continue to get settled in, please do not hesitate to give the office a call if we can be of assistance with any questions or requests -- we're always happy to help! Thank you again and welcome to Whitepalm! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 760441 • vrp • 2020

04/20/2020

The community is great. It's quite, clean, and everyone is friendly. The groundskeeping is excellent making the complex presentable and clean. Management is also great, they'll help you with any need you may have.

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White Palm Manager

04/21/2020

Thank you for taking the time to share how impressed you are with our service and well-kept grounds! My team and I do our best to make this a community our residents can be proud to call home, so we greatly appreciate your glowing review. While we are taking extra precautions during the pandemic, please do not hesitate to give us a call if we can assist with questions or concerns. Your comfort and well-being is important to us! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 760280 • vrp • 2020

04/19/2020

The front office staff was very genuine and helpful during the leasing process. They responded to emails in a timely manner and walked us through the rental process seamlessly. We were given a virtual tour of the unit as well.

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White Palm Manager

04/21/2020

Thank you for choosing Whitepalm as your home and sharing how easy the leasing process was! We're thrilled to hear how happy you are with our service. While my team and I are taking extra precautions during the pandemic, please do not hesitate to give us a call if we can assist with questions or concerns. Your comfort and well-being is important to us! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 759889 • vrp • 2017 - 2020

04/16/2020

This is the best apartment community bin Volusia County. They do not allow to many students. Mostly young professionals and some elderly. The property is maintained and the staff are very warm and friendly. See More

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White Palm Manager

05/22/2020

Thank you for the five-star rating! My team and I are happy to hear you're loving your home at Whitepalm. I do want to clarify that we happily welcome people from all lifestyles and backgrounds to our community, student or not, but each potential resident must meet the credit and background checks put forth by our management. Equal treatment is required by the FHA, but it's also a core value of our community. Thank you again and please do not hesitate to give us a call if we can assist with questions or concerns. - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 756590 • vrp • 2019 - 2020

03/31/2020

Whitepalm's is a great place to live. The management is always polite, efficient and friendly. Every time we have had a request for service for a problem they have someone knocking at our door almost before we hang up our phone! See More

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White Palm Manager

04/07/2020

My team and I are so happy to hear how pleased you are with our service! We do everything we can do to ensure our residents are as comfortable as possible, so we greatly appreciate your kind review. Please give us a call if any questions or concerns arise! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident 751624 • vrp • 2020

03/11/2020

I have only lived here for a couple months, but I am blown away by this community. In addition to the amazing facilities, they also have great service. Immediately on moving in, I had a work order request to fix a faulty circuit breaker. After walking… See More

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White Palm Manager

03/13/2020

Thank you for sharing everything you love about your home! My team and I are happy to hear how impressed you are with our service and amenities. We'll continue to provide excellent service, just let us know if you ever need anything -- we're always happy to help! - Jennifer Jones, Property Manager, (386) 788-6658

Verified Resident • vrp • 2014 - 2020

02/09/2020

been living here since October 2014 been living here since I told her 2014 love living in the area the community is nice it's a little overpriced but it's up with the rest of them around the area I mean how high can you go for… See More

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White Palm Manager

01/14/2021

Thank you so much for taking the time to share what you love about Whitepalm! We are so lucky to have you for so long. My team and I hope you'll call our community home for many years to come. Please do not hesitate to reach out to us if you ever need anything - we're always happy to help! - Ilia Wolf, Property Manager, (386) 788-6658

Verified Resident 741458 • vrp • 2017 - 2020

02/03/2020

Very professional ! Maintenance team is spot on. Our property manager really cares about the community ! And it shows . Whenever there is an issue with the property , it is always handled in a timely manner.

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White Palm Manager

02/06/2020

Thank you for taking the time to let us know what a great job we're doing! We sincerely appreciate the wonderful feedback. Your comfort is important to us, so please do not hesitate to reach out to us any time we can be of assistance - we're always happy to help! - Jennifer Jones, Property Manager, (386) 788-6658

•

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White Palm

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA

Review CountA

Manager's Review EngagementA+

Manager's Review Reply TimeB

Ratings & Reviews (139 Reviews)

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