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  Verified Resident 591313
vrp · 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/08/2020
The price of rent is very affordable. The apartments themselves are pretty and up to date. The maintenance team is always nice. Setting an appointment isn't somthing they do and they enter your apartment when they want to. The office staff is iffy. There is one women that has done an amazing job but other than her (they've changed a lot) they were all uneducated and not very nice. My neighbors tried to get me kicked out several times because they say we are noisy. I try my best to keep quiet with 2 small children on the third floor but it's almost impossible. Parking is IMPOSSIBLE. You can't have anyone stay for more than 3 nights or you will be towed and there's maybe a total of 12 parking spaces and that's it. It's terrible with family or friends coming into town. I had an issue with my washer and dryer and the contractor that they work with took 2 and a half weeks to get back to me. Many calls with miscommunication on their part and then they entered my apartment without my knowledge and left a huge mess with no card as to what was done. I was beyond livid and I still am. To the point where I will not be renewing my lease.
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Cristina Woods Manager

01/10/2020

. I am sorry you feel this way about our community. I am the Regional Manager and would like to speak to you about this. I can be reached at 813-262-0401, x158.

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Cristina Woods

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