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Retreat at Crosstown

10301 Marsh Harbor Way, Riverview, FL 33569
10301 Marsh Harbor Way, Riverview, FL 33569

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Retreat at Crosstown

10301 Marsh Harbor Way

Riverview, FL 33569

 
 
 
 
 
 

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Ratings & Reviews (142 Reviews)

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Prospective Resident Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2020
Went to see a apartment and the apartment did not look like the apartment that was sent to my email by Ciera. The agent Nancy was very unprofessional ! And did not even show me the apartment. I practically walked around the apartment for myself. She… See More
Useful    0
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Retreat at Crosstown Manager

10/31/2020

Thank you for sharing your feedback. We want your experience in our community to be exceptional, and we apologize for the inconvenience you felt during your first visit and tour. We understand the photos you initially viewed from a friend were for another community and not ours and you have since revisited our community and worked with Ciera. We hope your follow up visit exceeded your expectations and you are considering making Retreat at Crosstown your home. We apologize for the lack of knowledge provided by Nancy during her first week with us - she should have had a seasoned team member on the tour with her and that is our mistake. We appreciate your feedback and hope we may earn your trust in our service and community!

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2020
Would NEVER EVER EVER recommend staying here! Absolutely HORRIBLE COMMUNITY to live at!! Firstly let's complain about the gate not working after 10 months of me living there and upon arriving the gate was going to be fixed that month (I moved out June) Darcie was… See More
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Retreat at Crosstown Manager

07/14/2020

Thank you for your feedback. We take all resident feedback seriously and are sorry you've had an unpleasant interaction with a member of our team. We hope Tiffany and our team were able to resolve your concerns in the follow up communication you've had since this review was posted. Please contact us at [email protected] with any additional needs.

Shelly W • Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/30/2020
The office people are always nice. The maintenance guys are quick and nice also. It definitely has gotten better over time. Now they have events for residents. Communication has improved. I would recommend it if you want a nice apartment that is close to everything. See More
Useful    2
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Retreat at Crosstown Manager

02/04/2020

Shelly, thank you for reviewing and recommending our community. We have put much effort into improving our service, communication, and activities for residents, and it is wonderful to know we have earned your appreciation! Please continue to enjoy our friendly service and convenient location.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2019
What sold me on the community and what I continue to appreciate is how sweet and friendly the staff are. They are accommodating and understanding of all concerns or changes I needed to feel comfortable living there. See More
Useful    1
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Retreat at Crosstown Manager

12/07/2019

Thank you so much for the kind words! We will hard to continue to provide you with the level of service you expect!

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/24/2019
This place is not worth living at. I have had nothing but problems. My water bill is higher than my electric bill. The office staff does not give accurate information and does not resolve issues the first time. I have been straight up lied to on… See More
Useful    1
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Retreat at Crosstown Manager

04/25/2019

We are so sorry to see your experience with our team hasn't been more positive. We can assure you that our staff is here to help our valued residents get the excellent stay they deserve, and we apologize if your interactions have not reflected the high standard of service that we aim to provide. We do our best to provide a relaxed and comfortable home life to our residents, but crime - unfortunately - has no address and can occur anywhere. Our maintenance staff is dedicated to fulfilling all maintenance requests in a timely and efficient manner, regardless of high volume. If you have any outstanding requests that you feel are taking longer than expected, please come by the office so we can work with you to provide a quick and thorough resolution. We would like to speak to you in more detail about your concerns in effort to provide resolution, so please reach out to us in the office our community manager, Tiffany, at your earliest convenience.

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2019
DO NOT TRUST THE POSITIVE REVIEWS! THEY ARE FAKE!!!!!!!! I can't even express how terrible and what a nightmare this place has been. It is the epitome of a slum lord run apartment complex. I could go into details on how we have had our entire… See More
Useful    10
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Retreat at Crosstown Manager

03/04/2019

We sincerely apologize for the issues that have occurred with the plumbing in your home. Our staff tended to the situation immediately by thoroughly extracting and sanitizing your home before replacing the carpet and vinyl flooring at your schedule's convenience. Our plumbing contractor also replaced the sewer lines and confirmed that the line is clear and in compliance. Upon our maintenance team's most recent visit, they witnessed (along with our plumbing contractor) baby wipes creating a backup that was quickly cleared out with a standard plunger. Additionally, our plumbing vendor has visited again and jetted the line as well. Ms. Porter from code enforcement had previously closed this case and re-opened it recently as a result of the call you placed regarding your overflowing toilet. We have reviewed the most recent case with Ms. Porter and were unable to find health code noncompliance. We take concerns very seriously and work hard to provide comfortable homes to all of our residents. If you would like to discuss this issue in greater detail, we encourage you to contact our office directly.

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2019
TERRIBLE! BLACK MOLD ISSUES, SEWER FROM MAINDRAIN BACKFLOWS INTO APARTMENTS (WHICH MEANS ---- WATER IS FLOODING -AND I MEAN FLOODING- YOUR HOME!!), LEAKING ROOFS, NON WORKING APPLIANCES (WHICH IS THE LEAST OF MY ISSUES)!! RUNNNNNNNNNN!!!!!!!!!!!!!!!!!!!! CODE ENFORCEMENT IS HERE EVERY WEEK> See More
Useful    5
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Retreat at Crosstown Manager

05/07/2019

We sincerely apologize that your experience has fallen below your expectations regarding these maintenance issues. We do not currently show any open or ongoing maintenance issues in your home. If this has changed since our last conversation, please let us know so we can work to resolve them. We will refer you to our response on your previous review regarding resolved sewer issues and code enforcement. If you are still unsatisfied with our response to these issues, we encourage you to contact our Community Manager Tiffany directly.

murrlane • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/14/2018
I love this community because its more like a family. Everyone is neighborly and looks out for each other. The office staff is very professional and treats their tenants the way they would want to be treated. The maintenance crew, Julio and Hector go above board… See More
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BroadDaylight • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2018
EXCEPTIONAL PROPERTY!!! I moved from out-of-state and I have felt nothing but welcomed every since the first phone call. Briston and the team have been so helpful. Briston is so bubbly during every encounter and i always leave happier than when i came. The renovations are… See More
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Llllllllluluuuuuuu • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2018
This place is a garbage dump. They're renting to whoever they can stuff in these busted boxes and in doing so have upped the drug and general crime incidents exponentially. The buildings are all falling apart and they say they're remodeling but they're not fixing the… See More
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Resident 2009 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2017
Do not rent here if you value your safety See More
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Retreat at Crosstown Manager

09/06/2017

It is unfortunate that crime ever has to be a factor where we live. We do recommend you do everything you can to protect your loved ones and valuables-from closing your blinds at night to always locking doors and never answering a door to anyone you don't know. On our side, we screen for criminal background in an effort to thwart criminal activity. But we do know that this isn't always enough...even people who did everything they can to protect themselves and with our screenings in place, can end up being a victim of a crime. We strive to ensure our community offers precautions as best possible. We recommend that you visit the police station or their website to get more information on safety and protecting yourself.

Prospective Resident Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2017
Medy has been great, I was very impressed with the level of professionalism and how welcoming Retreat has been. I am looking forward to moving in! See More
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Retreat at Crosstown Manager

08/14/2017

Thank you for your feedback! We appreciate your comments and couldn't agree more with you about Medy! HAVE A GREAT DAY!

Diana Hurley • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2017
Amazing staff!! Ive been here 2years, love it, quiet and safe. Staff and maintence are on top of all issues. My home and Im not leaving!!? See More
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Retreat at Crosstown Manager

08/04/2017

We appreciate your amazing comments and hope you will remain a resident for years to come! We will not let you leave! :) HAVE A FANTASTIC DAY!!!

Nicole_M • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/25/2017
So far I have been very impressed with the level of great customer service from Darrin and Medy. I move in tomorrow and can't wait to see what else the community has to offer! See More
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Retreat at Crosstown Manager

07/26/2017

It is our goal to provide quality customer service so that each and every resident has a great living experience as we do believe in "taking care of the way you live". Thank you for your kind words Nicole!!! Have a great day!

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/26/2017
Decent place to be for my first apartment! Medy in the front office is a sweetheart! I like the convirnxe of paying rent online, since I work during office open hours. The only thing is I wish my appliances were updated but they work and I… See More
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Retreat at Crosstown Manager

07/07/2017

Thank you for your feedback! We agree Medy is awesome! We appreciate your comments and hope you will remain a resident for years to come!

Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2017
Very clean and quiet despite many children and families living in the neighborhood. Pet friendly. I always felt safe in the community. With they had recycling available and the gate works half the time. They give you a code to get in or you can purchase… See More
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Retreat at Crosstown Manager

07/07/2017

We apologize that you have experienced issue with our gate system. It is our goal that our community amenities and services are in good working order and we will continue to work to improve the service on the gate system. We strive to educate our residents and visitors of the proper way to utilize the gates and we would appreciate any feedback should you witness the misuse of the system. Thank you for taking the time for your review! Have a great day!

Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2017
the staff and maintenance are wonderful. They are always helpful when in need. This will be my third year here and really enjoy this community. See More
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Retreat at Crosstown Manager

01/29/2017

Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!

Nolantrefz10 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2017
Quiet community. Dog park on premises. Landscaping is well maintained. Very relaxing with 2 ponds with lots of fish. Enjoy living here and relaxity here. See More
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Retreat at Crosstown Manager

05/23/2017

Thanks for your survey! We are glad you chose Retreat at Crosstown as your home! Enjoy! Have a great day!

annette72 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2017
Very nice community leasing office have been great with us. This is good for families starting off new See More
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Retreat at Crosstown Manager

03/06/2017

We agree our dog park is amazing! The dogs think so too!!! Thank you for taking your time for your review. Have a great day!

Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/08/2017
I love seeing all the beautiful nature here, there are many trees as well as two ponds. There are many different types of wildlife such as rabbits, ducks, and many kinds of birds. Pool area is nice. See More
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Retreat at Crosstown Manager

05/23/2017

Thank you for your review! We also love all the trees and wildlife! Have you spotted our white squirrel? He is pretty awesome and likes to hang out by the pond, near our gas grill area! HAVE A GREAT DAY!

Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/01/2017
I enjoy living here. I've been here for almost 2 years. Nobody bothers you. Staff is very friendly. If I ever have a maintence issues it is taken care of in a timely manner See More
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Retreat at Crosstown Manager

05/23/2017

Thank you for your kind words. We agree our maintenance team is top notch! Have a great day!

kimzie7 • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/20/2017
I absolutely love this complex. Location location! The buildings are smaller than your average apartment building (units per building) giving it a cozy feel. The grounds have mature trees which I love, and lawn people come out every week to tend to the landscaping. Plenty of… See More
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Retreat at Crosstown Manager

04/25/2017

Thank you for your survey! We appreciate your comments and hope you will remain a resident for years to come!

Leanne Bartle • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/03/2017
Overall I think Retreat at crosstown is a great place to live, I only have a few dislikes. I wish they had three bedroom units and the dumpster should be emptied more often so people don't just throw their trash on the ground. See More
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Retreat at Crosstown Manager

04/10/2017

Thank you for your comments! We agree the trash area can get backed up however our maintenance team continues to check this area several times on a daily basis. Feel free to call or email us, your suggestions are always appreciated! Have a great day!

kristenventers • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/03/2017
I love it here! It is so quiet and the scenery is beautiful. I would highly recommend living here. Also, the staff is very sweet and caring. See More
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Retreat at Crosstown Manager

04/10/2017

Thank you for your review about our property and staff! We agree the scenery is quite beautiful and the staff is "taking care of the way you live!" Have a fantastic day!

Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2017
We are very happy living here. We've been here about one year and we are going to renew our lease. Staff is friendly and apartments are comfortable. See More
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Retreat at Crosstown Manager

04/06/2017

Thank you for your comments! It is our goal to provide quality customer service so that each resident has a great living experience as we do believe in "taking care of the way you live". HAVE A GREAT DAY!

 Updated Review
Rating Breakdown
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Features & Amenities

Laundry

  • Washer and Dryer Included

General

  • 2" Wood-like Blinds
  • Business Center
  • Car Wash Location on Site
  • Faux Wood Flooring
  • Fireplace
  • Game Room with Billiards Table
  • Granite Countertops
  • Grilling Area
  • Outdoor Entertainment Areas
  • Package Receiving Service
  • Pool
  • Pool View
  • Premium Tiled Kitchen Backsplash
  • Public Transportation
  • Screened-In Patios and Balconies
  • Vaulted Ceilings
  • View
  • Walk In Closets

Pets

  • Cats Allowed
    Rent: $25
    Comments: We gladly welcome pets to our community. We allow a maximum of two pets per home and have a 100 lb weight limit. A non refundable $250 pet fee is required for the first pet and a $100 fee for the second. Pet interviews are required. Breed restrictions apply.
  • Dogs Allowed
    Rent: $25
    Comments: We gladly welcome pets to our community. We allow a maximum of two pets per home and have a 100 lb weight limit. A non refundable $250 pet fee is required for the first pet and a $100 fee for the second. Pet interviews are required. Breed restrictions apply.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    704

  • Available
    Avail.

    N/A

  • Model

    A1/A1R

  • Price
    Price

    $1,187 - $2,337

  • SQ. FT.

    813

  • Available
    Avail.

    3 Units

  • Model

    A2/A2R

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,261 - $2,303

  • SQ. FT.

    902

  • Available
    Avail.

    3 Units

  • Model

    B1/B1R

  • Price
    Price

    $1,296 - $2,328

  • SQ. FT.

    1,024

  • Available
    Avail.

    3 Units

  • Model

    B2/B2R

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
First Communities Management
VIEW 215 COMMUNITIES

Retreat at Crosstown is your premier destination for deluxe apartment living! Boasting a desirable location near Tampa and Brandon, our Riverview apartments strive to offer you the carefree lifestyle you deserve. To achieve this, we’ve prepared a host of luxury amenities and a selection of spacious floor plans with gorgeous interiors. Indulge in the ultimate modern living experience together with your furry companion – we welcome pets, too. From the first moment you arrive on our premises, you’ll feel right at home. Combining style with functionality, you get to benefit from a stainless-steel appliance package that includes a microwave, with granite countertops, designer-inspired kitchen tile backsplashes, and a full-size W/D set available, too. Your one or two-bedroom home also features hardwood-inspired flooring, distinct vaulted ceilings, walk-in closets, and 2” wood-like blinds, all meant to add up to a dream home for you. Reading a magazine or your favorite book is even more inspiring next to your fireplace or at the screened patio and balcony. And who wouldn’t enjoy the convenience of having a grilling and outdoor gathering area with a fire pit right on site? Invite your friends over, have a blast at either of the venues, or head directly to the game room which also features a billiards table. In the mood for a refreshing swim or have new fitness goals to achieve? Our resort-style pool and 24-hour fitness center are at your disposal, too. Visit our coveted address right off I-75 and near the Selmon Expressway, Lee Roy, and Hwy 301. One of our Riverview apartments could be your new home in no time!

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Retreat at Crosstown?
The community is rated 2.7/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Retreat at Crosstown?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Retreat at Crosstown?
The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 8 days to their community reviews in the past year.

What is the pet policy at Retreat at Crosstown?
Cats Allowed
Rent: $25
Comments: We gladly welcome pets to our community. We allow a maximum of two pets per home and have a 100 lb weight limit. A non refundable $250 pet fee is required for the first pet and a $100 fee for the second. Pet interviews are required. Breed restrictions apply.
Dogs Allowed
Rent: $25
Comments: We gladly welcome pets to our community. We allow a maximum of two pets per home and have a 100 lb weight limit. A non refundable $250 pet fee is required for the first pet and a $100 fee for the second. Pet interviews are required. Breed restrictions apply.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


Retreat at Crosstown Gallery

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Floor Plans
Resident Uploaded Photos

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Retreat at Crosstown is a 704 - 1,024 sqft apartment in Riverview in zip code 33569. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,187 - $2,337. Nearby cities include Gibsonton, Brandon, Valrico, Lithia, and Wimauma. 33578, 33534, 33511, 33596, and 33578 are nearby zip codes.

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Retreat at Crosstown

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Management Photos (33)

  • (Manager photo uploaded on 04/22/2020) Image of Retreat at Crosstown in Riverview, FL
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  • (Manager photo uploaded on 04/22/2020) Image of Retreat at Crosstown in Riverview, FL
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  • (Manager photo uploaded on 04/22/2020) Image of Retreat at Crosstown in Riverview, FL
  • (Manager photo uploaded on 04/22/2020) Image of Retreat at Crosstown in Riverview, FL
  • (Manager photo uploaded on 04/22/2020) Image of Retreat at Crosstown in Riverview, FL
  • (Manager photo uploaded on 04/22/2020) Image of Retreat at Crosstown in Riverview, FL
  • (Manager photo uploaded on 04/22/2020) Image of Retreat at Crosstown in Riverview, FL
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  • (Manager photo uploaded on 08/20/2020) Image of Retreat at Crosstown in Riverview, FL
  • (Manager photo uploaded on 08/20/2020) Image of Retreat at Crosstown in Riverview, FL
  • (Manager photo uploaded on 08/20/2020) Image of Retreat at Crosstown in Riverview, FL
  • (Manager photo uploaded on 08/20/2020) Image of Retreat at Crosstown in Riverview, FL

Provided by Other Residents

Resident Photos (12)

  • (Resident photo uploaded on 05/20/2014) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 03/13/2014) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 10/29/2013) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 10/29/2013) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 07/31/2013) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 07/31/2013) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 01/07/2013) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 08/28/2012) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 08/28/2012) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 07/07/2012) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 02/19/2015) Image of Retreat at Crosstown in Riverview, FL
  • (Resident photo uploaded on 12/07/2015) Image of Retreat at Crosstown in Riverview, FL
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