Review History for anonymous

Winthrop West


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anonymous

Resident 2008 - 2015

3/3/2015

The best thing about PK is the location -- fairly quiet location close to shopping and restaurants, and easy in/out on to Providence Road (This last part has changed -- see below.) This was what drew us to PK in the first place. But, over the course of our residence, things have gone perpetually downhill: - Numerous changes in office staff and maintenance staff -- I don't even know their names anymore, and they certainly don't know me. When we first moved there the office manager knew everybody by name. - The grounds are not kept up or well-maintained. They have spruced up the areas by the leasing office/clubhouse, but nowhere else. There is no grass anywhere. The courtyard of our building is nothing but a dirt pile. There are ladders, etc. stacked by the maintenance shed. The "playground" is nothing but 2 leaf-covered, sad slides. There are always limbs, sticks and leaves everywhere. They painted the buildings, but they didn't scrape first so you know how that looks. - Since we have lived there, there have been countless times (at least 10) when the water was off so they could repair this or that. Several of those occasions were without warning, so you wake up and - BAM! - no water. - They are very slow to respond to maintenance requests. Often the phone tree in which to report them doesn't even function. - Since we have lived there (7 years) the rent has gone up, up, up every year, but with no improvements or additional amenities. - Over the past few years they built 2 schools across the street from the complex, so now traffic is a nightmare in the morning -- it is next to impossible to pull out on to Providence Road. I, sadly, would not recommend the Park at Kensington or, consequently, any other Blue Rock properties.
    Manager

    11/20/2021

    Winthrop West Apartment Homes
    Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

    Review 41 out of 113

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    Winthrop West

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