My air conditioning unit did not work properly and caused extreme condensation and moisture problems and it completely rotted out the shoddy wooden enclosure at the window. The wood was so soaked that if you pressed on it with your finger, water would pool up. It took over a month of arguing and a letter from a lawyer until we got people to finally get someone out here to replace it -- and once they opened it up it was full of black mold. The repair guy (who they go through like crazy, we had 3 new guys in one year) had no idea how to fix anything and simply replaced the wood without fixing the problem. This place is a HEALTH HAZARD. Avoid AT ALL COSTS.