Ratings & Prices for The Elysian, Saint Johns, FL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	3.6
Office Staff	3.5
Maintenance	3.9
Neighborhood	3.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	10

Manager's Review Engagement

Percentage of reviews responded to	90%

Manager's Review Reply Time

Average time to respond to reviews	49 days

Ratings & Reviews (52 Reviews)

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Carolin_R • Resident • 2020

11/07/2020

My wife and I moved into this apartment community in the beginning of April. Approximately 3 days later, American Landmark purchased the property and it became The Elysian. Since then the quality of the community has significantly declined. There is no unlimited access to the Beachwalk… See More

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The Elysian Manager

11/14/2020

Carolin, we appreciate your detailed feedback about our community. We regret your disappointment, especially regarding community maintenance and our management. When you have a moment, will you please contact us at [email protected] so we can work with you to resolve the issues you've mentioned here? Thank you for this opportunity to improve your experience.

Don_P • Resident • 2020

10/17/2020

The place is beautiful until you get to the staff. Then worst nightmare ever. They have a ----- woman at the front desk who's the rudest most arrogant person I have ever dealt with in propriety management. -----------------------------------------------. She's been rude to my sister and my… See More

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The Elysian Manager

10/23/2020

Don, we appreciate your candor and alerting us to your concern about our team member. While we are glad you enjoy our lovely community, your comments certainly do not reflect the typically high level of service we strive to provide. We are eager to discuss your concerns with you, so please contact us at [email protected] at your earliest convenience so we may gather additional details.

Resident • 2020

07/30/2020

I can't even begin to say how terrible and cheaply built this place is. I've been fighting the complex to repair AC issues since March, and scraping paint and glue off the floors and windows, which do not close properly. Hot water tank lasts 15 minutes.… See More

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The Elysian Manager

08/14/2020

Thank you very much for reaching out. We're sorry to hear you've been displeased by our team's service and the ongoing issues with your AC. We'd like to speak with you directly in order to address your concerns and restore your peace of mind, so please contact us at [email protected] at your earliest convenience. We appreciate this opportunity to connect with you.

Verified Resident 756130 • vrp • 2020

04/09/2020

This is not a normal time. All was a very good experience when interested in renting. I'm looking forward when we can use the pool and the club room and have social interaction again! I love my 1st floor screened in porch. See More

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The Elysian Manager

05/06/2020

This is an unprecedented time and it has not been easy for anyone. We are getting close to re-opening our amenities and look forward to seeing all of your smiling faces again!

Verified Resident 758585 • vrp • 2020

04/09/2020

First let me say that the staff here is absolutely AWESOME! They made me feel like I supposed to be here from day one. The community is absolutely GREAT! Words can't explain how excited I am to live here See More

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The Elysian Manager

05/06/2020

Thank you so much for your review! We love happy residents! We hope you will continue to love living here!

Verified Resident 695262 • vrp • 2019 - 2020

03/27/2020

I like the amenities and the location is nice. I don't know the area but I like it so far. You have to have 200 characters before you can go on to the next question. So I may have to repeat myself again.

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The Elysian Manager

09/28/2019

Welcome to Florida and to Sentosa Beachwalk! We appreciate your positive review. Our team strives to keep our residents happy and it seems to be working. We hope to see you at our pool party Sunday!

Verified Resident 755160 • vrp • 2020

03/24/2020

Unfortunately we moved in during a difficult time. Social distancing prohibited Alexa to fully do her job. Not her fault. She did the best she could under the circumstances. All in all we are extremely satisfied with way we have been treated. See More

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The Elysian Manager

05/06/2020

Thank you for that review. We have all had to adjust to some strange circumstances but things are looking up and we hope you have enjoyed your stay so far. It will get better!

Verified Resident 755139 • vrp • 2020

03/24/2020

Clean, attractive and nice amenities. Would definitely recommend. The area is safe and pet friendly and the staff was very helpful when I was moving in. Love the smart home features too! Great overall complex

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The Elysian Manager

03/25/2020

Thank you so much for your review! We always love to hear we have a happy resident. Hopefully we will be able to return to business as usual soon so we can have some fun together at our resident events!

Verified Resident 754697 • vrp • 2020

03/23/2020

Not good at all. A week without hot water and windows that don't close. also the construction trash and left over is was everywhere. Lady at the front office didn't show the physical unit I was to move into. They counted even get the paperwork ready… See More

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The Elysian Manager

03/25/2020

I am very sorry to hear that you have not had a good move in experience. I would love the opportunity to speak with you in person to hear about your experience and see what I can do to rectify any outstanding issues. In regard to showing the apartment we have been under strict guidelines due to CDC regulations in regard to doing tours. Please contact me so that I can get more information. As you can see from our other reviews, our residents happiness is very important to us.

Verified Resident 750722 • vrp • 2020

03/08/2020

I moved into Beachwalk this month. The entire process has been stress free and the staff is amazing. This was actually my first apartment since living with my parents. The location is ideal along with the community as a whole. If you are looking to move… See More

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The Elysian Manager

03/25/2020

Thank you so much for your review! I'm sorry I did not respond sooner. We always love to hear about happy residents. We try our very best to make sure your move in is stress free. If you need anything moving forward, please don't hesitate to reach out.

Verified Resident 748701 • vrp • 2020

03/01/2020

I'm overall satisfied and comfortable at this community. It's very clean, from the interior to the outside areas. If there any issues or concerns the staff will address fix any problem or area of concern.

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The Elysian Manager

03/03/2020

Thank you so much for leaving a review! We are glad to hear you are happy living here. If you ever have a concern we are a phone call away!

Verified Resident 746167 • vrp • 2019 - 2020

02/20/2020

This community is amazing and needs to keep the events on Wednesday. I love all the things about this community and all the staff. Living here is truly unlike any experience I have ever had. I will continue to send friends and family here.

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The Elysian Manager

03/03/2020

Thank you for your review! We plan on continuing our Wednesday events. Hope to see you this week!

Verified Resident 743212 • vrp • 2019 - 2020

02/09/2020

Nicely appointed New luxury apartment with a spacious feel. Resort style amenities and well maintained grounds. Extremely friendly and helpful leasing staff. The maintenance staff always quick to respond to your call. See More

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The Elysian Manager

03/03/2020

We truly appreciate your review and are happy to hear that you enjoy living here. We hope to see you at our Wine Down event this Wednesday!

Verified Resident 730346 • vrp • 2019 - 2020

01/15/2020

Clean, friendly staff, professional & love the amenities. The finishes in the unit are beautiful! Everyone is accommodating regardless of request. It's quiet and clean. Plenty of parking and love 24 hour access to the gym. See More

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The Elysian Manager

12/26/2019

Thank you so much for letting us know how you feel! I'm glad we were able to accommodate your needs. We hope your move in went smoothly and hope you continue to enjoy living here.

Verified Resident 735517 • vrp • 2019 - 2020

01/12/2020

Great place. We love how professional and welcoming the staff is. We like the decor and layout of the apartments. I like the proximity to the interstate. This makes it easy for commuting. The amenities are superb. See More

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The Elysian Manager

01/20/2020

Thank you for your review! We are so glad you love Sentosa! We love our residents and want your home to be awesome always! If there is anything you need don't ever hesitate to call. Hope to see you at our resident events! Have a great holiday weekend!

Verified Resident 706526 • vrp • 2019 - 2020

01/05/2020

Very well maintained property, very helpful staff, special attention to event planning such as Wine down Wednesday, food trucks, karaoke night, pups in the park, etc. Very happy with my experience with Sentosa! See More

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The Elysian Manager

10/17/2019

Thank you so much for your feedback. We appreciate you being patient with the new construction. We will be finished soon!

Verified Resident 719687 • vrp • 2019 - 2020

01/02/2020

Great Job as usual! Act quickly. Very efficient. Happy as usual, Really super job. One thing I have noticed is how friendly and helpful people are. I am tired though and type this only so I can tell you how great they are.

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The Elysian Manager

11/21/2019

Thanks for your input! I am sorry to hear that you are bothered by the dogs barking. If you feel that there is a dog that is barking constantly in their owner's absence, please let us know because there are recommendations the vet can give the owner on ways to calm the dog. We are always proud to hear that our employees are doing a good job. My entire team, Marissa, Maggie, Alexis, Mike, Marcos, Ryan and myself (Laura)go out of our way to make sure you have a great experience living here!

Verified Resident 721934 • vrp • 2019

12/29/2019

I'm gonna try again tonight I love y'all and you too have to be happy with you tomorrow and I'll be home in about an hour's morning and I'll text y'all when y'all are coming up tomorrow. I'm sure it was just saying that we had… See More

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Verified Resident 729556 • vrp • 2019

12/19/2019

The staff here were excellent and very out going . They know how to keep us tenants happy. The apartment I rented is very nice and quiet. I highly recommend Sentosa Beachwalk Apartments. Check out Wine down Wednesday, they even have karaoke . See More

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The Elysian Manager

01/20/2020

Thank you for your review! We love getting these great reviews from the best residents in the world! We love our great turnout at events. Looking forward to another Wine Down this week and the upcoming Superbowl party!

Resident • 2019

12/18/2019

Best place I have ever lived! We have been delighted by all the amenities and they just keep adding more! Their fitness center is full of new equipment, including Pelaton Bikes! We love the security that the Luxor package system provides to our packages. The staff… See More

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The Elysian Manager

12/20/2019

Why thank you so much for your wonderful review! Our residents are absolutely the best. Our team is honored to have the opportunity to serve such a wonderful group of people. We love it here too!

Brad_M861 • Resident • 2019

12/18/2019

Absolutely LOVE this beautiful place! The grounds, amenities, and location are truly exceptional! All of the staff take pride in this community. The apartments are very well designed. Great place to call home!!

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The Elysian Manager

12/20/2019

Thank you so much for your great review! We are so pleased that you enjoy living at Sentosa! We do take pride in the community and we love our residents!

Verified Resident 728874 • vrp • 2019

12/17/2019

Its the most amazing apartments with the greatest staff hands down the staff went above and beyond to take care of my immediate needs best neighborhood ever very personal and welcoming. I will live here forever See More

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The Elysian Manager

12/19/2019

Wow! What an awesome review. That is a terrific present for our team for the holidays. We have the greatest residents hands down! We love coming to work every day. Hope to see you tonight for Wine Down Ugly Christmas Sweater Party!

Verified Resident 727559 • vrp • 2019

12/13/2019

Great place to live. Apartments are truly nice and I like the fact that I am closer to work. The only minus for me is the road noise which can sometimes be a nuisance during weekdays however, most weekends the noise comes down significantly so it… See More

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The Elysian Manager

12/19/2019

We are so happy you enjoy living here. We definitely have a lot less traffic than most communities in Jax right now but maybe when your lease is up for renewal you would want to consider transferring to one of the buildings back by the lake. Either way we are sure you will continue enjoying your home. Hope to see you at Wine Down tonight!

Verified Resident 726481 • vrp • 2019

12/10/2019

Nice Nice NiceNice Nice Nice Nice Nice Nice NiceNice Nice Nice Nice NiceNice Nice Nice Nice Nice Nice NiceNice Nice Nice Nice Nice Nice Nice Nice NiceNice Nice Nice Nice Nice Nice Nice Nice NiceNice Nice Nice

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The Elysian Manager

12/19/2019

That is a very nice nice nice nice nice nice nice nice review lol! Thank you!

Verified Resident 723587 • vrp • 2019

12/05/2019

Beautiful community and the staff seems committed to keeping it a lovely place. So far, I think it's just wonderful - love the apartment layout and love the amenities! Convenient to shops and entertainment and easy access to I-95. See More

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The Elysian Manager

12/06/2019

Thank you so much for your wonderful review. We are happy you love living here!

•

Updated Review

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Manager

Features & Amenities

Parking

Covered Parking
Garage

General

BBQ Grills
BBQ and Picnic Area
Basketball Court
Billiards Area with Pool Table
Business Center
Cabana
Car Charging Stations
Clubhouse
Coffee Bar
Coffee System
Dog Park
Energy Efficient Construction
Fitness Center
Free Weights
Game Room
Gaming Station
Gated Access
High End Appliances
High-Speed Internet
Internet Cafe
Onsite Bike Storage
Outdoor Patio with Fire Pit
Package Receiving Service
Pet Wash Stations
Playground
Pond View
Recycling Program
Resident Social Activities
Short Term Lease Available
Shuffle Board Court
Sports Court
Storage Space
Sundeck
Valet Trash Service
Volleyball Court
Walking Trails
Weight Machines
Wi-Fi Access

Pets

Dogs Allowed
Comments: Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 per pet is due upon move in or when getting a pet. There is a monthly pet rent of $15. These requirements do not apply to service/assistive animals.
Cats Allowed
Comments: Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 per pet is due upon move in or when getting a pet. There is a monthly pet rent of $15. These requirements do not apply to service/assistive animals.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,200 - $1,260
SQ. FT.
624
Available
Avail.
N/A
Model
A1

Contact Property

Price
Price
$1,305 - $1,395
SQ. FT.
813
Available
Avail.
N/A
Model
A2

Contact Property

Price
Price
$1,345 - $1,415
SQ. FT.
886
Available
Avail.
N/A
Model
A2S

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2 Bedrooms, 2 Bathrooms

Price
Price
$1,585 - $1,675
SQ. FT.
1,107
Available
Avail.
N/A
Model
B1

Contact Property

Price
Price
$1,645 - $1,715
SQ. FT.
1,180
Available
Avail.
N/A
Model
B1S

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3 Bedrooms, 2 Bathrooms

Price
Price
$1,880 - $1,940
SQ. FT.
1,252
Available
Avail.
N/A
Model
C1

Contact Property

Price
Price
$1,900 - $1,940
SQ. FT.
1,322
Available
Avail.
N/A
Model
C1S

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Come live a lifestyle where you can live your best life at Sentosa Beachwalk. The sole multi-family community inside the Beachwalk Resort and comprised of 348 refined apartment homes, Sentosa Beachwalk, features a resort style amenity package, including a stunning vacation-inspired pool; 24-hour fitness center; resident lounge; EV charging stations; Luxor package room; outdoor athletic courts; playground; and access to all the Beachwalk Resort has to offer. Anchored by a spectacular man-made 14-acre lagoon, the Beachwalk Resort, is comprised of waterfront restaurants, shops, and recreational opportunities. The Beachwalk Resort perfectly combines a vacation lifestyle with the conveniences of urban living right in your back yard. After a day of enjoying fun in the sun at the shops, restaurants and outdoor activities of the Beachwalk Resort, come home to your lux appointed home featuring, smart home technologies; gourmet kitchen; quartz or granite countertops; stainless steel ...

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Elysian?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Elysian?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is The Elysian?
The community is rated 3.6/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.9/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.9/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 90% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 49 days to their community reviews in the past year.

Who manages The Elysian?
American Landmark

What is the pet policy at The Elysian?
Dogs Allowed
Comments: Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 per pet is due upon move in or when getting a pet. There is a monthly pet rent of $15. These requirements do not apply to service/assistive animals.
Cats Allowed
Comments: Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 per pet is due upon move in or when getting a pet. There is a monthly pet rent of $15. These requirements do not apply to service/assistive animals.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths