#1,923 #2 #218

What is epIQ?

MAA Twin Lakes

11500 Myrtlewood Drive, Sanford, FL 32771
(687 Reviews)
$1,473 - $3,398/mo
Call Now
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

11A

1 Bed, 1 Bath | 706 sq. ft.

$1,473 - $2,088

7 Available Units

See Floor Plan Details

2 Bedrooms

22A

2 Beds, 2 Baths | 964 sq. ft.

$1,708 - $2,648

15 Available Units

See Floor Plan Details

3 Bedrooms

32A

3 Beds, 2 Baths | 1,108 sq. ft.

$2,213 - $3,398

7 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.2

Safety

4.0

Office Staff

4.3

Maintenance

4.3

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

55

Manager’s Review Engagement

A+

Percentage of reviews responded to

98.18%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.89 days

View Community Timeline
View Community Timeline

MAA Twin Lakes Reviews

(623)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1236372

Verified Resident 2023 - 2024

3/19/2024

Neighbour's constantly yelling at eachother. Almost every night, screaming like they're murdering someone. Complained to the office. Nothing changes. Pretty insane. So there's that. Other than that pretty cool.

    Manager

    3/21/2024

    MAA Twin Lakes
    Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
    Review Author Icon

    anonymous

    Resident 2023 - 2024

    2/12/2024

    Don’t rent from here

    It has been an experience that I do not want to have again. I have definitely learned how to deal with certain challenges that living at MAA Twin Lakes. They just want your money. They don’t care for the health and safety of their residents.… See More >

      Updated Review

      Review Author Icon

      Resident 1154169

      Verified Resident 2023 - 2024

      2/12/2024

      Location is incredible - very convenient to everything in the Sanford/Lake Mary area. Apartment layout is great. Nice screened in porch. Office staff and maintenance are always very professional, polite and helpful.

        Manager

        2/14/2024

        MAA Twin Lakes
        Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
        Review Author Icon

        Resident 1225176

        Verified Resident 2023 - 2024

        2/9/2024

        Wonderful community. Leasing agents/office personnel are very friendly and professional. Maintenance requests are processed very quickly. The community offers great amenities. Close proximity to shopping and restaurants.

          Manager

          2/12/2024

          MAA Twin Lakes
          Hello, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Twin Lakes! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

          Updated Review

          Review Author Icon

          Resident 1072311

          Verified Resident 2020 - 2024

          1/31/2024

          "A great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day. a beautiful place… See More >
          Manager

          2/2/2024

          MAA Twin Lakes
          Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
          Review Author Icon

          Resident 1218814

          Verified Resident 2015 - 2024

          1/20/2024

          Maintenance team has become the worst refuse to fix problems and bad attitudes. The green areas are full of dog poo cannot even walk through without ruining shoes. New locks on doors but not even a solid door frame not secure at all.

            Manager

            1/22/2024

            MAA Twin Lakes
            Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
            Review Author Icon

            Resident 1216813

            Verified Resident 2020 - 2024

            1/13/2024

            This places sucks! They don't care about their tenants they only care about money. You are not allowed to live freely in this community. They don't have any grace period on the rent. People typically only last one lease because of all the unwritten rule… See More >
              Manager

              1/17/2024

              MAA Twin Lakes
              Thank you for your review. Please reach out to our property management office so we may assist you.
              Review Author Icon

              Resident 1212329

              Verified ProspectVisited 2023

              12/28/2023

              My experience was great! Brandy Bouton was just wonderful!! Very helpful, informative and just a wealth of knowledge. She even helped me complete the application. She provided answers to all the questions i had. Thanks BRANDY!!

                Manager

                12/30/2023

                MAA Twin Lakes
                Hello, we're happy you found our staff to be so supportive during your experience here at MAA Twin Lakes. Please let us know if there is anything else we can do for you; we are more than happy to help!

                Updated Review

                Review Author Icon

                Resident 1208243

                Verified Resident 2023

                12/23/2023

                Everyone from start to finish has been great, maintenance on my first experience with them was fantastic, at my old apartment , it took them three weeks to fix an electrical outlet. My first time here, it took them five minutes to show up, I… See More >
                  Manager

                  12/25/2023

                  MAA Twin Lakes
                  Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                  Review Author Icon

                  Resident 1210549

                  Verified ProspectVisited 2023

                  12/21/2023

                  the community itself was very beautiful and Damaris was great! She was able to answer all my questions and made the tour an amazing experience! She was only able to show me a 2 bedroom but gave me an idea of what exactly a 1… See More >
                    Manager

                    12/22/2023

                    MAA Twin Lakes
                    Hi, we're happy you found our staff to be so supportive during your experience here at MAA Twin Lakes. Please let us know if there is anything else we can do for you; we are more than happy to help!
                    Review Author Icon

                    Resident 1209996

                    Verified ProspectVisited 2023

                    12/19/2023

                    Touring this community stood out from the rest. The team is warm and welcoming, knowledgable and professional. The community is nice, affordable and family friendly. We were provided with all the information we needed to make an informed decision.

                      Manager

                      12/21/2023

                      MAA Twin Lakes
                      Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                      Review Author Icon

                      Resident 1034092

                      Verified Resident 2023

                      12/14/2023

                      Although this is an older property, new ownership is working hard to make improvements with landscape and interior upgrades. We have lived in several MAA properties and the attention to maintenance and upgrades is consistent. As a resident, I appreciate the environment.

                        Manager

                        12/16/2023

                        MAA Twin Lakes
                        Hi, thank you for sharing your positive experience! We hope you have a great day!

                        Updated Review

                        Review Author Icon

                        Resident 1092434

                        Verified Resident 2020 - 2023

                        12/12/2023

                        I would never recommend this horrible community. The management & office staff need to go. The company that runs this place needs new leadership. Outrageous rent increases every year! Go somewhere else!

                          Manager

                          12/14/2023

                          MAA Twin Lakes
                          Hello, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                          Review Author Icon

                          Resident 1207074

                          Verified Resident 2022 - 2023

                          12/10/2023

                          Theft, pests, stray cats, garbage all over roads, over priced trap . Will never recommend this location to anyone. No security cameras anywhere except by the front office because yall want to be safe and protect your business. But those renting and trusting the community… See More >
                            Manager

                            12/13/2023

                            MAA Twin Lakes
                            Hello, we're disappointed to hear of the negative experience you had at our location. Please reach out to our property management office as we do not have a record of previous concerns.
                            Review Author Icon

                            Resident 1199781

                            Verified Resident 2023

                            11/15/2023

                            They were very helpful with all the paper work, she was always ready to answer any question and concern I had. The complex is wery clean. Park for the kids are awesome. And for my pet a lot of space form him to walk.

                              Manager

                              11/17/2023

                              MAA Twin Lakes
                              Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
                              Review Author Icon

                              anonymous

                              Resident 2023

                              11/13/2023

                              Nice apartments but very nasty! Most people that move in, move out within the first 3 months. Don’t waste your time! If you really want to know how it is there, go talk to the tenants they are happy to share their experience living there.… See More >
                                Manager

                                11/14/2023

                                MAA Twin Lakes
                                We understand our property management team has been in communication with you. We wish you the best in your next chapter.
                                Review Author Icon

                                Resident 1197979

                                Verified ProspectVisited 2023

                                11/9/2023

                                Es una experiencia increible desde que llegue me atendieron super bien y todas son amables en el lugar todo bien organizado y representable sin duda alguna un buen lugar para vivir lo recomiendo al 100%

                                  Manager

                                  11/11/2023

                                  MAA Twin Lakes
                                  Hola, gracias por tu amable reseña; ¡Nos complace transmitir sus comentarios al equipo aquí en MAA Twin Lakes! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!
                                  Review Author Icon

                                  Resident 1196909

                                  Verified Resident 2023

                                  11/6/2023

                                  Overall, I like the community. It's fairly quiet, aside from typical apartment living. The only real concern I face is the individual responsibility of pet owners and their basic lack of consideration for other responsible pet owners. My dog is always leashed, and I always… See More >
                                    Manager

                                    11/8/2023

                                    MAA Twin Lakes
                                    Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1186307

                                    Verified Resident 2023

                                    11/4/2023

                                    Quiet, safe community, very responsive and respectful office staff, accommodating, no issues with neighbors, management communicates anything going on with the community, listens to residents, overall wonderful experience

                                      Manager

                                      11/5/2023

                                      MAA Twin Lakes
                                      Hi, thank you for sharing your positive experience! We hope you have a great day!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1119013

                                      Verified Resident 2023

                                      10/31/2023

                                      Office staff is always attentive and helpful. Maintenance requests are handled quickly. The neighbors are friendly and I'm very comfortable here. I feel very safe here and it's very quiet, as well as friendly.

                                        Manager

                                        11/2/2023

                                        MAA Twin Lakes
                                        Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Twin Lakes! If you have any further questions, please give us a call. We're always happy to help!
                                        Review Author Icon

                                        Resident 1193247

                                        Verified ProspectVisited 2023

                                        10/26/2023

                                        Staff was very helpful and patient. They were knowledgeable about my needs. The application was quick and easy. The whole process was complete within 24 hours. The community is very beautiful and well kept. I highly recommend MAA to be your next home

                                          Manager

                                          10/27/2023

                                          MAA Twin Lakes
                                          Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
                                          Review Author Icon

                                          Resident 1190462

                                          Verified Resident 2023

                                          10/17/2023

                                          It has been a great experience moving into MAA Twinlakes, Regan has been a major help and was quick and effective. The apartment we got is great it was a tiny bit dirty when we moved in but nothing really worth complaining about. The community… See More >
                                            Manager

                                            10/18/2023

                                            MAA Twin Lakes
                                            Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
                                            Review Author Icon

                                            Resident 1186850

                                            Verified ProspectVisited 2023

                                            10/5/2023

                                            It is a well designed community. Is clean on the inside and outside. People are nice and say hit to you. The people at the office works with you to try to help you the best they can, to get you what you need.

                                              Manager

                                              10/6/2023

                                              MAA Twin Lakes
                                              Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                                              Review Author Icon

                                              Resident 1184180

                                              Verified Resident 2023

                                              9/25/2023

                                              Overall good but not our neighbors above us who have kids. I guess that's the only downside of renting an Apartment. We literally hear children running and banging day and night nonstop and it's vibrating all over our Apartment downstairs

                                                Manager

                                                9/27/2023

                                                MAA Twin Lakes
                                                Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Twin Lakes

                                                Updated Review

                                                Review Author Icon

                                                Resident 1101585

                                                Verified Resident 2023

                                                9/19/2023

                                                For the longest time I've always wanted my own place and one of the benefits is that this place is not too far away from my job the community is really nice the neighborhood is quite peaceful and the events are interesting

                                                  Manager

                                                  9/21/2023

                                                  MAA Twin Lakes
                                                  Hi, thank you so much for your positive comments about MAA Twin Lakes! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Yard
                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • BBQ and Picnic Area
                                                  • BBQ and Picnic Areas
                                                  • Bike Racks
                                                  • Business Center
                                                  • Car Care Center
                                                  • Car Wash Center
                                                  • Clubhouse
                                                  • Courtyard
                                                  • Dog Park
                                                  • Fitness Center
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • On-site Manager
                                                  • Package Acceptance
                                                  • Pet Friendly Community with No Breed Restrictions
                                                  • Pet Park
                                                  • Playground
                                                  • Pool
                                                  • Storage Space
                                                  • Sundeck
                                                  • WiFi in Common Areas
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Twin Lakes in Sanford, FL. Our one-, two-, and three-bedroom apartment homes boast custom interior finishes, large windows, and detached garages. Select homes offer vaulted ceilings and formal dining areas. This pet-friendly community features a beautiful dog park where all breeds are welcome. Unwind as you lounge by the sparkling pool with Wi-Fi, or hang out with neighbors in our grill and picnic area. Our community has direct access to I-4 and SR 417 for a 10-minute drive to Orlando Sanford Airport. The shopping, dining, and entertainment of Town Park is only about five minutes away.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  MAA

                                                  A
                                                  A
                                                  Communities
                                                  295

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 687 number of votes by renters, MAA Twin Lakes is currently rated 4.1 out of 5 stars.
                                                  MAA Twin Lakes is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  MAA Twin Lakes is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  MAA Twin Lakes is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  MAA Twin Lakes is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  MAA Twin Lakes is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  MAA Twin Lakes is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 98.1818% of their community reviews in the past year.
                                                  Managers have replied within 2.89 days to their community reviews in the past year.
                                                  MAA
                                                  Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  MAA Twin Lakes is a 706 - 1,108 sq. ft. apartment in Sanford in zip code 32771. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,473 - $3,398. Nearby cities include Lake Mary, Heathrow, De Bary, Winter Springs, and Longwood.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.