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Solara

5000 Solara Circle, Sanford, FL 32771
(38 Reviews)

Reviews

(38)

4 rating

See Details

38 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2021 - 2023

10/26/2023

Love it here

Love living here. Leslie and Jackie have been superb! This is the kind of treatment that you feel happy to live here. They are professional, kind and compassionate. I will refer any of my friends or anyone to live here.

    Manager

    11/2/2023

    Solara
    Hi, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
    Review Author Icon

    anonymous

    prospectiveVisited 2023

    10/25/2023

    Beautiful property

    I am in love with this property. It feels like a luxury resort. But the cherry on top is the attention and customer service provided by the ladies in the leasing office. They are so willing to assist and find every option to accommodate what you’re looking for. 10/10!!!

      Manager

      11/2/2023

      Solara
      Hello, We appreciate your positive feedback about your experience with our office team. We take pride in serving our customers and hope to see you again soon!
      Review Author Icon

      anonymous

      prospectiveVisited 2023

      10/25/2023

      Great place to live

      Amazing property, very helpful and friendly staff! I would’ve enjoyed living here hands down, unfortunately I couldn’t move forward with Solara due to finding a closer property to my employer. Leslie was very kind and knowledgeable, took care of things quickly and efficiently. Great staff

        Manager

        11/2/2023

        Solara
        Hi, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
        Review Author Icon

        anonymous

        Resident 2022 - 2023

        10/22/2023

        Amo esta comunidad

        Tengo ya casi 2 años viviendo aquí y me siento muy contenta de haber elegido este lugar. La Comunidad está bien cuidada, tienen las amenidades en buena condición y hay suficientes espacios en donde parquear. Mi apartamento es súper espacioso y tiene vista a la piscina, no lo cambiaría por nada.

          Manager

          11/2/2023

          Solara
          Hello, thank you for your review! We're happy to hear that you enjoy your apartment and the community. We take pride in the care of our community amenities and ensure our residents can enjoy the benefits of living here. Thank you for being a valued resident.
          Review Author Icon

          joshua.craman@gmail.com

          prospectiveVisited 2023

          10/20/2023

          The property is very nice and always kept clean. My favorite amenity is the fitness center and the huge dog park. My apartment has a lot natural lighting and has plenty of room to put all my furniture. The community is pet friendly and my dogs love living here!

            Manager

            11/2/2023

            Solara
            Hello, thank you for the fantastic review! We're thrilled to hear that you enjoy the community amenities. We take pride in our great location and well-maintained property. Your recommendation means a lot to us.
            Review Author Icon

            anonymous

            Resident 2023

            10/20/2023

            Everything you need is here!

            All the buildings have elevators and indoor corridors. The gym is incredible and the apartments are very specious. It is located near 417 and I4 and the nicest restaurants in the Lake Mary area. Highly recommended!

              Manager

              11/2/2023

              Solara
              Hello, Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed the property and amenities, especially the Fitness Center. We appreciate your feedback and please reach out to us if you ever need assistance.
              Review Author Icon

              anonymous

              Resident 2021 - 2023

              9/11/2023

              Just don’t waste your money and time even looking at it

              Where do I even begin…. Me and my husband moved to Solara in 2021 and at first we were very excited to have found a place that was under the market price in such a great area. But as expected, it was too good to be true. Not only the apartment itself was old, but the previous tenants left the the bathrooms molded and disgusting. Not too long after, we started to have problems with the building amenities, the elevator stayed out of service for weeks, and it kept breaking more times after it was “fixed”, the building door is also almost always broken or not properly working. Besides the problems with the building, our apartment was nothing but a Pandora’s box. Every single time it was a different surprise, and not the good ones. Last year (2022), right before the hurricane season started, I placed a maintenance order for them to check my roof (I lived in the 4th floor) because I was suspecting we had a leak in our master bathroom. They came and told us that it was “old painting” and that it wasn’t a leak and I shouldn’t worry about it. Well, hurricane season arrived and… See More>
              Review Author Icon

              anonymous

              Resident 2021 - 2022

              10/26/2022

              RENTER BEWARE - SECURITY DEPOSIT RETURNED AND CHECK BOUNCED

              We lived in Solara for about 9 months from 2021 to 2022. The management company changed from Robbins Property to Wood Residential. No notice of information was provided to tenants. The building interior and exterior went downhill. Floors were messy, garbage was not picked up, trash, and smoking on the property which is a violation of the lease. In addition in August 2022 the elevator broke and was out of service for 7 weeks. The office provided no updates throughout the time it was broken and tenants had to walk the stairs. In addition when we moved out my security deposit was not returned. When we chased a check was issued by Wood Residential and it BOUNCED!!! Still trying to get an update on this and the local office is blaming the issue and delay on their corporate accounting office. Do yourself a favor and don't rent here.

                Review Author Icon

                anonymous

                Resident 2017 - 2021

                3/26/2021

                Lived here since 2017. This used to be a safe professional community with respectful neighbors. The community was sold twice and is now managed by Robbins property. They did some upgrades to the courtyard and pool area, then raised the rent. Basically for cosmetic reasons only. As far as taking care of residents concerns, safety and upholding their end of the leasing agreement, Management doesn't care. They only care about getting a lease signed. Residents have been randomly locked out of the building because the door malfunctioned all weekend and the front door had to be propped open making it unsafe. The valet trash policy requiring bags to remain in the container outside your door is not upheld, new neighbors leave nasty bags in the hallway, and nothing is done about it. I've had a heroin drug dealer doing business with random people in my building, management didn't care. What used to be a well diverse community, over the last year, is now over 60% la tino. The carpet in the hallways are disgusting with stains, they're negligent when it comes to health and safety issues. Vehicles have been vandalized several times and they refuse to gate the community. The… See More>
                  Manager

                  3/31/2021

                  Solara
                  We're saddened to hear that your experience has not matched our dedication to providing all residents with an exceptional living environment. We encourage you to give us a call so we can discuss your feedback further.
                  Review Author Icon

                  Resident 859868

                  Verified Resident 2018 - 2021

                  1/4/2021

                  My experience has been phenomenal. Staff/leasing office always responded in a timely manner. I am Happy with my apartment. Have had very little things go wrong with my apartment. Most of all, The leasing office treats me like family.

                    Manager

                    1/5/2021

                    Solara
                    Thank you for taking the time to share your five-star feedback with us! It warms our hearts to hear that our team at Solara has been above and beyond your highest expectations. If you have any questions or comments about your stay, please feel free to drop by the office for a chat — we’d be happy to meet with you!
                    Review Author Icon

                    Resident 859858

                    Verified Resident 2019 - 2021

                    1/4/2021

                    I only renewed my lease because it was economically feasible and it was easier than moving to a new community during the pandemic. I regret renewing as many issues brought to managements attention are never addressed

                      Manager

                      1/6/2021

                      Solara
                      As a valued resident, we appreciate you taking the time to leave us a review. However, it would be valuable for us to learn more regarding your personal experience in order to offer solutions. Give us a call or stop by the office to resolve your concerns.
                      Review Author Icon

                      Resident 859566

                      Verified Resident 2020 - 2021

                      1/4/2021

                      I love it for the most part I just don't appreciate being ignored when there was a noise complaint against us but we are extremely quiet individuals. The management just brushed us under the rug and basically told us they thought we were lying and to just get over it. They wouldn't address our sincere concern and it was not a good experience. So long as you don't have to deal with the management when you move in I guess it's great.

                        Manager

                        1/5/2021

                        Solara
                        We greatly appreciate your feedback! We realize the nature of apartment living can lead to inconvenient ambient noise, but we are working to improve the overall experience of our residents by focusing on aspects more within our control such as providing attentive customer service. That being said, we do encourage you to contact our office if you believe your neighbors are violating our community policies. We’re always eager to assist, so don’t hesitate to contact our office if you have additional feedback about your living experience.
                        Review Author Icon

                        Resident 859024

                        Verified Resident 2017 - 2021

                        1/2/2021

                        All four ladies in the leasing office are very nice and knowledgeable. One thing I can say is the maintenance staff is great. I have been here for a little over 3 years, yet they often still complete my service request the same day I request help.

                          Manager

                          1/4/2021

                          Solara
                          Our team takes great pride in going above and beyond for our residents and we are thrilled that your experience has been so positive as a result! Thanks for your praise and five-star rating. Please let us know if there’s anything else we can do for you!
                          Review Author Icon

                          Resident 858885

                          Verified Resident 2020 - 2021

                          1/1/2021

                          I've had a positive e experience. The staff is always very friendly and courteous. They always respond promptly. The grounds and buildings are kept clean and up to date. The gym is well equipped. The location is excellent.

                            Manager

                            1/4/2021

                            Solara
                            We’re thrilled to know that our team’s dedication to providing the highest quality of customer service has earned your five-star rating! Thanks for sharing your thoughts with us and for being a part of the Solara community!
                            Review Author Icon

                            Resident 858824

                            Verified Resident 2015 - 2021

                            1/1/2021

                            Too expensive for the value and crime in the area. Shower frequently has hard to clean mildew and mold, and why is tge a.c. unit over the shower. Walls paper thin can hear people having sex and talking.

                              Manager

                              1/5/2021

                              Solara
                              While we certainly understand your frustrations, we want to assure you that we do extensive research to make sure we are providing our residents with fair rates and all of our rental prices are based on current area market values. Our residents’ comfort is very important to us and we are sorry to hear that noise from your neighbors has been an issue. Noise pollution can be an unfortunate side effect of living in a multifamily housing situation, but if the noise is excessive or you feel that your neighbors are violating community policies, we would be happy to discuss the matter with you in more detail. At your earliest convenience, please contact the office so we can work together to improve your time with us.
                              Review Author Icon

                              Resident 858821

                              Verified Resident 2015 - 2021

                              1/1/2021

                              Solara is a no smoking community but you can often see people smoking and can find cigarette butts laying about. They have Animal DNA testing but that doesn't stop residents from allowing their dogs to go anywhere they want and then don't pick up after them.

                                Manager

                                1/5/2021

                                Solara
                                We’re saddened to learn that your experience has not been a more accurate reflection of the positive living situation that we strive to offer. Keeping our property clean is a community effort and, while our team does all they can to maintain our grounds, we also rely on residents to pick up after their pets. If you notice any problem areas in the future, feel free to reach out and let us know so we can address them. We'd welcome the opportunity to improve your stay and encourage you to reach out to the office directly.
                                Review Author Icon

                                Resident 858800

                                Verified Resident 2020 - 2021

                                1/1/2021

                                Muy buena a excepci?n de los cobros por usar el sal?n de eventos y tener que pagar por limpieza de el mismo... 100 d?lares es muy caro y no sent? ayuda del personal deantenimiento... Los pasillos est?n sucios

                                  Manager

                                  1/4/2021

                                  Solara
                                  Si bien nos alegra saber que su experiencia ha sido positiva en general, lamentamos que no se haya sentido apoyado por nuestro personal de mantenimiento. Nuestro objetivo es brindar la mejor asistencia y servicio posibles y agradeceríamos la oportunidad de discutir sus pensamientos con más detalle. Comuníquese con nosotros cuando tenga tiempo. Esperamos poder hablar con usted!
                                  Review Author Icon

                                  Resident 858424

                                  Verified Resident 2020

                                  12/30/2020

                                  I love living at Solara. I feel safe. The community has a wonderful environment. Staff is very professional, caring and approachable. The resort environment affords quality living. The community is clean. Solara is Covid 19 safe as can be, requires mask and social distance. Solara is a number one living environment for young, mature and elderly adults, to include families with children.

                                    Manager

                                    1/4/2021

                                    Solara
                                    We love to see this kind of stellar feedback! Thanks for your high praise and five-star rating. We are glad to know you’ve had such a positive experience with us and encourage you to let us know if we can improve it in any way!
                                    Review Author Icon

                                    Resident 858205

                                    Verified Resident 2017 - 2020

                                    12/29/2020

                                    The price of rent has consistently gone up every year. It makes no sense that a person that is paying on time and has been a loyal renter must pay more over time. If you were to appreciate us then the turn over would not be as high. Over the past 4 years I have seen the most amount of people move in and out of an apartment complex. I have spoken with some of these people as they were moving and the common reason for leaving was the price of rent

                                      Manager

                                      1/20/2021

                                      Solara
                                      We appreciate your feedback, and we want to assure you that our rates fairly and accurately reflect the current market. If you have any questions, please give us a call.
                                      Review Author Icon

                                      Resident 857924

                                      Verified Resident 2020

                                      12/28/2020

                                      My husband and I are happy to call Solara Home. The staff is always helpful and available. My parents visit monthly just to enjoy the Resort Style amenities. We are definitely renewing our lease at renewal.

                                        Manager

                                        12/29/2020

                                        Solara
                                        Thank you for this wonderful review of Solara! We're proud to be a community you are happy to come home to.
                                        Review Author Icon

                                        Resident 857838

                                        Verified Resident 2020

                                        12/28/2020

                                        Eve in the office is great. There have been stray cats running around since I got here. They drive away the wildlife. They are doing construction across the street so no more privacy. Also no more dog park so there is always ---- somewhere. The rent is too high for what you have. Then you put the add ins with it. That makes this a less than desirable place to live. I would not recommend it to anyone. When my lease is up I will go elsewhere. The location is the best thing that you have going for you. The downfall might be whatever they are building across the street.

                                          Manager

                                          12/29/2020

                                          Solara
                                          Thank you for your review. Please contact us with anything you are worried about regarding your home and we will see what we can do to help.
                                          Review Author Icon

                                          Resident 857771

                                          Verified Resident 2018 - 2020

                                          12/28/2020

                                          I have been there for 2 years. Pros: great location, nice apartment, friendly and helpful staff, professional maintenance staff. Cons: The community lacks a car wash area, I don't like the carpet in the hallways especially when the trash dripping from the trash bags awaiting the vale pickup fell the entire bulding with unpleaseant odor that stays for many days.

                                            Manager

                                            12/29/2020

                                            Solara
                                            Thank you for taking the time to leave us a review. We are so happy that you enjoy your life at Solara and hope you continue to make us your home! If you have any suggestions on how we can help address your concerns, please don't hesitate to contact us!
                                            Review Author Icon

                                            Resident 857770

                                            Verified Resident 2020

                                            12/28/2020

                                            I enjoy living in this community that is quiet, organized and clean.This is good area shops and restaurants are close by. Is great that is pet friendly and everything is walking distance. I can't wait for the new dog park.

                                              Manager

                                              12/29/2020

                                              Solara
                                              Thank you so much for this kind review of Solara! We're pleased to see you are doing well in our community. If there is something we can do to earn that fifth star, let us know!
                                              Review Author Icon

                                              Resident 856929

                                              Verified Resident 2020

                                              12/24/2020

                                              Eve the leasing consultant is amazing. She is a true representation of "Solara" meaning "of the sun". Eve is a positive ray of sunshine with energy, hi expectations, transparent communication and a beautiful person. She has made my apartment experience amazing even through the COVID ordeal. I would recommend Solara apartments especially is Eve is still here.

                                                Manager

                                                12/28/2020

                                                Solara
                                                Thank you for this glowing recommendation and the special shout-out for a member of our team! We're thrilled to hear Eve has been so helpful to you and that her assistance has created such an exceptional home life for you here at Solara! We will be sure to pass along your kind words to her. If there is anything you ever need, don't hesitate to reach out to the office and let us know. We want to ensure your experience here remains worthy of this rave review! Thanks again!
                                                Review Author Icon

                                                Resident 856489

                                                Verified Resident 2020

                                                12/22/2020

                                                My name is Chelsea. I moved into Solora in the midst of a beginning pandemic. My first experience was with Eve and I could not have asked for a better person! She helped me through the whole process and truly cared about myself and son being able to live here comfortably and financially. Over the last 8 months of living at Solara, I have gotten to know Carmen as well who is always sweet and eager to help. I love this apartment, its not only beautiful but each person whether it is office staff or maintenance are there ready to assist.

                                                  Manager

                                                  12/23/2020

                                                  Solara
                                                  Thank you for your review, Chelsea! We're pleased to hear that you are enjoying your decision to call Solara home and that our team has been so helpful to you. We're glad to have you as a resident and that you won't hesitate to let us know if we can be of assistance to you in the future. Thanks again!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A1

                                                  1 Bed, 1 Bath | 587 sq. ft.

                                                  See Floor Plan Details

                                                  A5

                                                  1 Bed, 1 Bath | 1,232 sq. ft.

                                                  See Floor Plan Details

                                                  A2

                                                  1 Bed, 1 Bath | 686 sq. ft.

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B+
                                                  B+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings

                                                  Noise

                                                  4.4

                                                  Grounds

                                                  4.4

                                                  Safety

                                                  4.4

                                                  Office Staff

                                                  4.4

                                                  Maintenance

                                                  4.6

                                                  Neighborhood

                                                  4.6

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  B-

                                                  Number of reviews in the past 365 days

                                                  7

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  85.71%

                                                  Manager’s Review Reply Time

                                                  C-

                                                  Average time to respond to reviews

                                                  52.86 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                  • Cats Allowed
                                                  Other
                                                  • 2" Window Blinds
                                                  • Air Conditioner
                                                  • Balcony or Patio
                                                  • Ceiling Fans in Bedrooms and Living Room
                                                  • Clubhouse
                                                  • DishWasher
                                                  • Elevator
                                                  • Energy Efficient Stainless Steel Appliances
                                                  • Expansive Walk-In Closets And Custom Barn Doors
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Granite Countertops And Under Mounted Sinks
                                                  • High-Speed Internet
                                                  • Large Glass Walk-In Showers And Soaking Tubs
                                                  • Luxury Seating & Fire Pit
                                                  • Midrise Living With Resort-Inspired Amenities
                                                  • Modern Kitchens With 42 inch Upper Cabinets
                                                  • New Cyber Cafe
                                                  • New Designer Pool And Lounge Furniture
                                                  • Package Receiving Service
                                                  • Pool
                                                  • Spacious 1 or 2 Bedroom Floor Plans
                                                  • Sparkling Bathroom Suites With Tile Flooring
                                                  • Storage Space
                                                  • Trx Training And Studio Space
                                                  • USB Outlets
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                                                  Leasing

                                                  Living the luxurious life at Solara Apartments Homes in Sanford, FL. Solara offers a resort-style option unlike any other in the Lake Mary area near Orlando.Select from Solara s luxurious one and two bedroom apartment homes, which provide an impressive array of amenities including 9-foot ceilings, crown molding, oversized stand-up showers, and full-size washer and dryer*.Our location presents easy access life in Sanford/Lake Mary and a quick commute to downtown Orlando. Just outside your door, you ll find the area s best restaurants and nightlife, as well as parks and outdoor venues in the prominent business district.Live at Solara; resort-style living that is second to none.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

                                                  B+
                                                  B+
                                                  Communities
                                                  3431

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is security like?

                                                  Frequently Asked

                                                  Based on 38 number of votes by renters, Solara is currently rated 4 out of 5 stars.
                                                  Solara is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Solara is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Solara is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Solara is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  Solara is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Solara is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 85.7143% of their community reviews in the past year.
                                                  Managers have replied within 52.86 days to their community reviews in the past year.
                                                  Greystar
                                                  Dogs Allowed
                                                  Cats Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  July 2024

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                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Solara is a 587 - 1,240 sq. ft. apartment in Sanford in zip code 32771. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Lake Mary, Heathrow, De Bary, Winter Springs, and Longwood.

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