epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	3.8
Office Staff	3.7
Maintenance	3.6
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.2/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	3.5/5

Review Count

Number of reviews in the past 365 days	28

Manager's Review Engagement

Percentage of reviews responded to	78.57%

Manager's Review Reply Time

Average time to respond to reviews	48.43 days

Ratings & Reviews (219 Reviews)

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Heron's Run Apartments Manager

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• 2020 Recommended

Updated 05/25/2020

Reviewed 05/25/2020

I love the amenities I hope to take advantage of when the pandemic is over. I was disappointed in the condition of my unit at the time we moved in. Simple things were overlooked & some things not done at all. Now I'm on a list… See More

Heron's Run Apartments Manager26/26/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

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Verified Resident 769253 • 2018 - 2020 Not Recommended

Updated 05/22/2020

Reviewed 05/15/2020

No thanks. I have stated my experience here time and time again nothing has changed. No need to keep completing the same survey over and over. Nothing more to say at this point only impressed with the maintenance team here.

Heron's Run Apartments Manager19/19/2020

Verified Resident 769253, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you feel you have had a negative experience. Please reach out to us at (941) 377-7360 when you can so we can address this situation directly. Thank you and have a great day.

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• 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

I haven't lived here long enough to have an opinion about the community. I like that I see a variety of activities that residents have access to. The pool is beautiful, I only with that it were open since it was a factor in my choice… See More

Heron's Run Apartments Manager26/26/2020

Verified Resident 771349, thanks for your praise and kind comments about our community. The pool has been opened again in a limited capacity, call the office for more details. Have a wonderful day!

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Verified Resident 765176 • 2020 Recommended

Updated 05/03/2020

Reviewed 05/03/2020

It is a homely experience and very tranquil. I Love living here, it adds to our peace of mind. Easy access to major services. I have no complaints this far. Maintenance service is on time and they do a wonderful job.

Heron's Run Apartments Manager07/07/2020

Verified Resident 765176, we are so happy to read such a great review about Herons Run! We sincerely thank you again for the positive review, and look forward to seeing you again soon!

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Verified Resident 761584 • 2020 Recommended

Updated 04/26/2020

Reviewed 04/26/2020

The office staff were extremely helpful, Shane was always prompt and professional. Great experience. Maintenance issues (very minimal) were handled promptly and professionally. Issue was resolved in a timely manner.

Heron's Run Apartments Manager29/29/2020

Hi Verified Resident 761584, thank you for taking the time to leave a review for us at Herons Run. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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Verified Resident 760768 • 2016 - 2020 Recommended

Updated 04/21/2020

Reviewed 04/21/2020

Generally positive, but there is too often a lack of complete communication with residents. There is a sense some office staff will tell residents anything just to quiet them. That undermines the entire staff and if very hard to cure. See More

Heron's Run Apartments Manager24/24/2020

Verified Resident 760768, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

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Verified Resident 760021 • 2014 - 2020 Recommended

Updated 04/17/2020

Reviewed 04/17/2020

Very nice community with mature landscapes to give an old Florida feel. The pool has a resort feel to it and is very well maintained. Location is amazing you are minutes to everything!!! Property is well kept and staff is excellent!!!

Heron's Run Apartments Manager21/21/2020

Verified Resident 760021, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

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Verified Resident 758822 • 2018 - 2020 Recommended

Updated 04/10/2020

Reviewed 04/10/2020

I've been living in this community for a year and a half. The complex, on first sight, is beautiful and everything I could've asked for. Upon moving in, despite efforts to remodel/refresh the buildings, everything is in need of an upgrade. The printer in the lobby… See More

Heron's Run Apartments Manager14/14/2020

We are disappointed to hear that you are not having a more positive experience with us at Herons Run. Thank you for leaving feedback. Please reach out to us at (941) 377-7360 so we may identify ways to improve your experience and better assist you.

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Verified Resident 757218 • 2017 - 2020 Recommended

Updated 04/03/2020

Reviewed 04/03/2020

My favorite part about living here is the location you are close to downtown and also close to I-75. The community itself is kept nice, great pool, and friendly staff. I feel like for what I pay I do get my monies worth.

Heron's Run Apartments Manager14/14/2020

Verified Resident 757218, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

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Verified Resident 737927 • 2019 - 2020 Not Recommended

Updated 01/21/2020

Reviewed 01/21/2020

I was shown a beautiful apartment in November but my apartment wouldn't be available until January. The condition of my apartment was deplorable and it brought me to tears. The issues have still not been resolved.

Heron's Run Apartments Manager23/23/2020

Hello Verified Resident 737927, thank you; we appreciate your feedback! Thanks for taking the time to leave a review. We do hope we can be of assistance in the future. Take care!

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Verified Resident 730404 • 2019 Not Recommended

Updated 12/23/2019

Reviewed 12/23/2019

Horrible! Just Horrible, dirty filthy apartment at move in appliances broken or not working correctly no water pressure. Dirty dishwasher inside and out dead cockroaches in the stove. Crappy carpet. Dirty window sills dirty dishwasher inside and out black sticky substance under the sink. Dirty balcony.… See More

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Ambersears • Resident • 2019 Not Recommended

Updated 12/11/2019

Reviewed 12/11/2019

Do not run from this place. Staff is on trustworthy uneducated. They will trick you into signing a 13 month lease rather than a 12 month lease When they make you electronically sign your lease. Maintenance request never get responded to in a timely manner. We… See More

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Verified Resident 726121 • 2019 Not Recommended

Updated 12/10/2019

Reviewed 12/10/2019

I wish there was more of a community feel with organized events. It would help to have the club house be open 24/7, I dont see why it isnt. People want a place to gather, hang out, watch tv at night, have dinner, have a board… See More

Heron's Run Apartments Manager11/11/2019

Hello neighbor! Thank you for your review! We take these reviews very seriously and would love to discuss this more with you, If you could stop by the office or give us a call at 941-377-7360. Have a great day!

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Verified Resident 551910 • 2018 - 2019 Recommended

Updated 10/07/2019

Reviewed 10/06/2018

One reason thats keeping me here at HERONS RUN!! is the location! It has an amazing view other than the fact of the fish were killed, the wildlife is truly awesome to watch! I do not want to move anytime soon but I fear the price… See More

Heron's Run Apartments Manager20/20/2019

Hi Verified Resident 551910, thank you so much for your positive comments about Herons Run!

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Verified Resident 700747 • 2018 - 2019 Not Recommended

Updated 09/29/2019

Reviewed 09/29/2019

MY unit was given to me with ripped screens, sawdust not cleaned up, stove with no timer, sink w/o sprayer, door w/no lock,bathroom sink stopper kaput ( fixed myself after maint. failed),no instructions for wash mach. (told not their prob,),told maint dryer not venting, they said… See More

Heron's Run Apartments Manager02/02/2019

Verified Resident 700747, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (941) 377-7360 so we may identify ways to improve your experience.

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Verified Resident 697513 • 2019 Recommended

Updated 09/20/2019

Reviewed 09/20/2019

A fantastic apartment and community! I ha e only been here a short while but it has been excellent so far. The staff are wonderful and the location is amazing. The neighbours are awesome as well! I imagine I'll never want to leave!

Heron's Run Apartments Manager25/25/2019

Verified Resident 697513, reviews like this give us motivation and help us ensure we provide high-quality care.

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Resident • 2019 Recommended

Updated 09/18/2019

Reviewed 09/18/2019

I couldn't be happier! Staff has been wonderful, maintenance requests have been done promptly and done well, and our unit is absolutely the best! Amenities are nice and clean and working well, and it seems that improvements are always being made. Very happy to live here… See More

Heron's Run Apartments Manager19/19/2019

Anonymous, we're happy you found our staff to be so supportive during your experience here at Herons Run. ! We're so happy we were able to help you out!

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Verified Resident 696167 • 2019 Recommended

Updated 09/17/2019

Reviewed 09/17/2019

To date I have not had any problems! The front office staff are very professional and treat me with respect. The maintenance guys are all also friendly and helpful. They allow pets here also which is really very cool!

Heron's Run Apartments Manager19/19/2019

Verified Resident 696167, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Verified Resident 688433 • 2019 Recommended

Updated 09/02/2019

Reviewed 09/02/2019

So far so good, I would have given 5 stars for safety but they are having an issue with the outside lights in my building so when it gets dark I cant see to put my key in the door until after 9pm or so.

Heron's Run Apartments Manager13/13/2019

Verified Resident 688433, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your stay with us. If you have further needs or questions, please reach out!

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Resident • 2017 - 2019 Not Recommended

Updated 08/27/2019

Reviewed 08/27/2019

The apartments started off fine, 2 years ago, but as time went on there has been more and more issues. The price has gone up and the quality down. The maintenance team is HORRIBLE, my main concern really. They easily take over a week to complete… See More

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Verified Resident 681287 • 2017 - 2019 Recommended

Updated 08/16/2019

Reviewed 08/16/2019

For what I pay, I feel like the insides should be more updated. Its very basic. Also, maintenance takes a solid 3 days or more to get to any request. I have had to contact the company several times over concerns that have not been addressed.… See More

Heron's Run Apartments Manager23/23/2019

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

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Verified Resident 672060 • 2019 Recommended

Updated 08/01/2019

Reviewed 08/01/2019

The maintenance staff, and leasing manager were eager to meet my needs and fix the issues quickly and kindly. The area is perfect and close to everything making it very convenient to get things done. I like how the grounds are kept and maintained. Overall great… See More

Heron's Run Apartments Manager07/07/2019

Verified Resident 672060, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Verified Resident 671666 • 2019 Not Recommended

Updated 07/31/2019

Reviewed 07/31/2019

Overall ok. Not happy we will be charged for valet service and not given option. The pond directly in front of our lanai needs to be cleaned out and looks awful. There are huge palm branches laying on the ground over a month. Grass has been… See More

Heron's Run Apartments Manager07/07/2019

Verified Resident 671666, thank you for the high star rating!

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Verified Resident 623384 • 2018 - 2019 Not Recommended

Updated 07/17/2019

Reviewed 04/04/2019

From the moment I signed the sneaky 13 month lease. I have encountered nothing but problems. I would never ever recommend this place to anyone. The incompetence of the staff that is employed here at Heron's run is almost amazing...maintenance request take around two to three… See More

Heron's Run Apartments Manager20/20/2019

Verified Resident 623384, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (941) 377-7360 when you can so we can address this situation directly. Thank you and have a great day.

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Verified Resident 660006 • 2018 - 2019 Recommended

Updated 07/03/2019

Reviewed 07/03/2019

Better value for price than other complexes in the Sarasota area. Nice pool and amenities. Lots of parking. Staff is great. Pet friendly. Close to shopping. Responsive to maintenance requests. Sometimes hard to pull out on main road at peak times. See More

Heron's Run Apartments Manager23/23/2019

Verified Resident 660006, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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Features & Amenities

Parking

Boat Parking Available

General

BBQ and Picnic Area
Clubhouse
Dog Agility Course
Fitness Center
On-Site Maintenance
Package Receiving Service
Resident Car Care Center
Resort Style Lakeside Swimming Pool
Short Term Lease Available
Spa
Tennis Court
Tropically Landscaped Grounds

Pets

Cats Allowed
Fee: $400
Restrictions: Heron's Run happily welcomes your pet(s) of all sizes. $400 1st pet, $200 2nd pet, up to 2 per apartment, also $20 per month per pet, pet rent monthly. Pets that contain a mix of any of the breeds listed are not permitted: American Bulldog, American Pit Bull Terrier, American Staffordshire Terrier, Bull Terrier, Chow-Chow, Rottweiler, and Staffordshire Bull Terrier.
Pet Limit: 2
Comments: Cats are allowed. Dogs are allowed.
Dogs Allowed
Fee: $400
Restrictions: Heron's Run happily welcomes your pet(s) of all sizes. $400 1st pet, $200 2nd pet, up to 2 per apartment, also $20 per month per pet, pet rent monthly. Pets that contain a mix of any of the breeds listed are not permitted: American Bulldog, American Pit Bull Terrier, American Staffordshire Terrier, Bull Terrier, Chow-Chow, Rottweiler, and Staffordshire Bull Terrier.
Pet Limit: 2
Comments: Cats are allowed. Dogs are allowed.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,019 - $1,123
SQ. FT.
600
Available
Avail.
2 Units
Model
A1

View Floor Plan

Price
$1,032 - $1,286
SQ. FT.
600
Available
Avail.
4 Units
Model
A2

View Floor Plan

Price
$1,078 - $1,267
SQ. FT.
825
Available
Avail.
9 Units
Model
A3

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
$1,231 - $1,354
SQ. FT.
975
Available
Avail.
3 Units
Model
B1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,272 - $1,459
SQ. FT.
1,100
Available
Avail.
9 Units
Model
B2

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

At Heron's Run, paradise has been found. Lavish tropical landscaping. Spectacular amenities. Minutes to Downtown Sarasota and the beautiful beaches of the Gulf Coast. These are the Sarasota apartments you crave. Step inside our 1 and 2-bedroom apartments and youll instantly feel at home. At Heron's Run, our floor plans have been designed with you in mind.