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Overture Grand Oaks Apartments

 
 
 
 
 
 

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Resident · 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2017
The maintenance staff is terrible especially Fred. The grounds are decent and the office staff is second to none. (Probably because they want our money) I wouldn't trust anyone on this maintenance staff to flush my mothers toilet while she wasn't home. Fred is a con artist and extremely rude and disrespectful. RENTER BEWARE!!! 1 more month dealing with subpar maintenance.
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Overture Grand Oaks Apartments Manager

07/21/2017

Thank you for taking the time to provide your feedback. We are sorry to learn that your mother has been unsatisfied with our maintenance team and that you have concerns about their conduct. Our goal is to always provide top customer service to our valued residents. We would appreciate the opportunity to speak with you directly about your and your mother's experience so we can fully understand the situation. This will assist us with resolving any outstanding issues and ensure that we address your concerns appropriately. Please give us a call or visit the office at your convenience.

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Overture Grand Oaks Apartments

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