Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 49 days |
109 Tower Student Apartments
737 Southwest 109th Avenue
Sweetwater, FL 33174
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 49 days |
Hello, We would first like to apologize for your negative experience here at 109 Tower. We'd like to learn more about any specific situations you have encountered within our tower hopefully we can fix the issue and make things right. If you wouldn't mind giving us a call at (305) 702-1950 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. Thank you so much for your time. Again we sincerely apologize for any negative experience you had here with us at 109Tower. -109Tower Management
Hello, We would first like to apologize for your negative experience here at 109 Tower. We'd like to learn more about any specific situations you have encountered within our tower hopefully we can fix the issue and make things right. If you wouldn't mind giving us a call at (305) 702-1950 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. Thank you so much for your time. Again we sincerely apologize for any negative experience you had here with us at 109Tower. -109Tower Management
Hello: Thank you for your review. Our goal is to provide you with the best living experience 100% of the time, and we are sorry that we did not meet your expectations. As part of our goal to provide you with the best experience, we are happy to say that we provide residents with three elevators so our residents always have a way to get to their rooms, even if one stops working. Furthermore, we like to get our maintenance requests done as quickly as possible and will only visit your room if you have requested maintenance, if there is an emergency maintenance situation, or during one of our quarterly maintenance audits which help extend the life of our building. If you request maintenance and would like us to enter only when you are home, please contact our office to let us know. Another good reason to live with us here at 109 Tower is our proximity to campus. Since we are right across the street from FIU, most of our residents and their guests just park on campus and walk on over. Regarding the cancelation of your lease and the associated fees, the reality is that most communities will charge fees on early cancellations, especially if you have already signed and committed to a lease. Even 4th Street Commons will not cancel their leases without penalty, and this is written on their website under the Parents tab. We do our best to to disclose all of these details up front during our online leasing process and in our leases and I apologize if you feel that we have miscommunicated. I am open to reviewing your account to ensure that there were no errors on our end. Please give me a call at (305) 702-1950, and I will be glad to help you. Sincerely, Patrick Martin Community Manager
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
$1,073
N/A
N/A
1 Bedroom
$1,176
N/A
N/A
2 Bedrooms
$1,088
N/A
N/A
4 Bedrooms
$1,112
N/A
N/A
4 Bedrooms
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109 Tower Student Apartments