Overall pretty happy with the new place, had a couple of hurdles, 1st the key fab they issued me was not activated so I could not enter the complex and my name was also not added at the main gate so I had to wait for someone to come. Still waiting on my trash can and maintenance still hasn't come to replace my blinds and shower head
Manager
11/16/2018
5 West Apartments
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you've experienced, and we'd like to address these concerns for you as soon as possible. Please stop by the office, give us a call at (813) 249-4860 or send an email to cdfivewest@matrixresidential.com when you have the time. We look forward to speaking with you. - Robert Kulikowski, Community Director