Number of reviews in the past 365 days | 32 |
Percentage of reviews responded to | 96.88% |
Average time to respond to reviews | 8.66 days |
Contact Property
Arbors at Carrollwood
3939 Ehrlich Road
Tampa, FL 33624
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 32 |
Percentage of reviews responded to | 96.88% |
Average time to respond to reviews | 8.66 days |
That's exactly what we love to hear! Thank you so much for your five-star review of The Arbors at Carrollwood, and we hope you continue to enjoy calling our community home!
We're dismayed you feel this way, as providing residents with exceptional service and a stellar living environment is our mission. That said, we have no record of you as a resident, nor of these events taking place. Please give us a call so we can discuss this further.
We're discouraged by this characterization of our community and regret that your experience here has been anything less than exceptional. It is never our intention to come off as anything less than friendly and helpful and we apologize for any miscommunication that may have occurred. We'd welcome the opportunity to improve your stay and encourage you to call or email the office so we can offer the five-star service we know we're capable of.
We value resident feedback and would welcome the opportunity to address any concerns you may have in greater detail. Please give our office a call so we can discuss your misgivings in more detail.
We apologize that this has become a source of frustration for you. We value resident feedback and would welcome the opportunity to address this situation in greater detail. We encourage you to call or email the office.
Thank you for taking the time to leave us this feedback. We would love to hear any additional feedback that you have for us, as we would love to get those last couple of stars. Please don't hesitate to reach out to our team if you have any questions, suggestions, or concerns!
We're thrilled to hear that your experience in this community has been so positive! Thanks for letting us know how it's been, and how we've impacted your time with us. Please don't hesitate to reach out if we can do anything more for you!
We sincerely appreciate you taking the time to give us this feedback. Our team is always looking for ways to improve our community and will keep your suggestions in mind when considering future improvements. Thanks again for sharing your thoughts with us — we look forward to bettering your stay here.
We're sorry to see you aren't happy with your time in our community. Please let us know if you see any of our residents violating our policies so we may take appropriate action. The satisfaction of our residents is a top priority for our team and we would like to help make your time here as positive as possible moving forward.
If you have not felt supported and assisted by our team we sincerely apologize. We strive to provide the best possible service and, while the pandemic has unfortunately impacted our availability and the timeliness of some requests, we regret that you have not had that impression. Please give us a call when you have the chance so that we can work through your concerns together and enhance your experience with us. We look forward to speaking with you!
This pandemic has been incredibly challenging for everyone, and unfortunately our team is no exception. We have sought to accommodate and assist our residents as much as possible and we regret to hear that you have not had that impression. Please feel free to give us a call if you have any other concerns you wish to discuss, or if you would like to share any more feedback.
We're glad you've been so pleased in your home at Arbors at Carrollwood! Thanks for sharing your feedback with us, and for being a part of our community. Please feel free to contact us directly if there's anything we can do to earn a higher rating!
We regret to hear that your experience has been less than exceptional. Unfortunately, many things have been impacted by the current pandemic and while we would like to be able to respond to all requests in as timely a manner as usual, certain things have taken longer than expected. We apologize for any inconvenience that has caused. Please reach out to us directly when you have the time so that we can work through your concerns together and discuss your feedback in more detail.
We're thrilled to hear that your experience in this community has been so positive! Thanks for letting us know how it's been, and how we've impacted your time with us. Please don't hesitate to reach out if we can do anything more for you!
We're glad we've left such a positive impression on you during your time at Arbors at Carrollwood! Thanks for sharing your feedback and rating with us, and please let us know if we can be of further assistance!
Wow, thank you so much for this stellar review! We greatly appreciate the kind words.
Thank you for your review! Please let us know if you ever need anything!
Thank you for your five-star recommendation of The Arbors at Carrollwood! We appreciate your kind words!
We're sorry to hear that, as the satisfaction of our residents is a top priority. Please give us a call so we can discuss your concerns and work to make a better impression.
We appreciate your feedback regarding The Arbors at Carrollwood! Your satisfaction is our top priority, so please let us know if you ever need anything.
We're happy to hear that our neighborly atmosphere and convenient mailroom amenity have been positive aspects of your stay with us. That said, we're sorry to hear that you received incorrect information and your experience began on the wrong foot. Please give us a call if you ever need anything from our team.
Thanks for the amazing review! It means so much to our team to know you're pleased with your home, and we're absolutely thrilled to see you're loving life here at The Arbors at Carrollwood. We truly appreciate the time you've taken to share this positive feedback, and should you ever find yourself in need of any assistance, please feel free to give us a call! We'd be happy to help you!
We are so sorry to see your experience with our team hasn't been more positive. We can assure you that our staff is here to help our valued residents get the excellent stay they deserve, and we apologize if your interactions have not reflected the high standard of service that we aim to provide. We would appreciate the opportunity to improve your time in our community, so please alert us of any area you believe should be checked out right away. We're happy to take a look and find ways for improvement. Thank you kindly and we look forward to working with you.
Thank you for your feedback. We're happy to hear that you're enjoying your overall stay with us and we appreciate you taking the time to bring your concerns to our attention. Our team works hard to keep our property looking clean and inviting and we're happy to take a look at areas that might need extra attention. Feel free to reach out to us directly if you notice issues like this in the future. Thank again and take care!
Eight years and counting! The comfort of our residents is a top priority for us here at The Arbors at Carrollwood, so we're thrilled you've been enjoying your home and that you've had such a great experience with our team. We appreciate your kind words, and if there is anything we can do to help make your experience here even better, please don't hesitate to let us know!
$1,159 - $1,315
845
6 Units
A4
$1,175 - $1,295
844
1 Units
A3
$1,342 - $1,422
769
N/A
A1
$1,352 - $1,422
792
N/A
A2
$1,427 - $1,442
950
2 Units
A5
$1,502
951
1 Units
A6
$1,527 - $1,532
1,002
N/A
A7
$1,622
1,088
N/A
A8
$1,499 - $1,700
1,344
10 Units
B3
$1,637 - $1,692
1,148
1 Units
B1
$1,665 - $1,790
1,200
9 Units
B2
$1,933 - $1,983
1,499
N/A
C1
Welcome to Arbors at Carrollwood, our newly renovated apartment features one, two, and three-bedroom apartment homes. We have 12 different floor plans, some including lofts, garages, and all have an abundance of storage space. The modern design of our interior upgrades includes grey, two-tone paint with white cabinetry and stainless-steel appliances in the kitchen. Our location is just minutes from I-275 and the Veterans Expressway. With Sprout, Whole Foods, Target, Sam's Club, Starbucks and plenty of restaurants right around the corner, you will love living here. We are pet-friendly and have a large dog park in our property. Our residents stay active with our onsite fitness center and tennis court. Stop by today for a tour!
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Contact Property
Arbors at Carrollwood
3939 Ehrlich Road
Tampa, FL 33624