Review History for anonymous

Ascent Citrus Park


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anonymous

Resident 2017 - 2019

9/4/2019

This place is the worst place I have ever lived in. These apartments are no luxury apartments whatsoever they are falling apart. They have no respect for contract agreements these people have been raising the rent price every month when we have a set agreement at a certain level price. The service that you get and the apartments' conditions are poorly mantained, this apartments are about a 100 years old have not been remodeled since they were built. If you want to save yourself your money you will not rent yourself in these apartments. Management has been so far the worst in this apartment without assistance on issues that requrie maintenance. The apartments look nice at first but all of it is just a quick fix that's made to make it appear decent but once you live in them it is a whole different story. They only do maintenance when its required not when tenants request it. The front gate frequently breaks and there is some nights when the gates are open all night because of this. Sometimes because of the damage that it has you can be locked out of the apartment until someone has to come out and open the gate for you. Sometimes when i enter the complex and open the gates i notice their is cars who wait for the gate to open instead of having their own gate fob, or calling their friends/roomates. I don't even know who I am letting into the apartment complex sometimes that it scares me.
    Manager

    9/4/2019

    Ascent Citrus Park
    We are sorry your experience has been less than perfect. Please be assured that your rent contract remains the same for the lease term and the only change you will see monthly is your water bill which varies according to your usage. By our satisfacts reviews we retain a high level of customer satisfaction and perfect customer service is our focus. We provide 24 Hr emergency maintenance and respond to every request once received, Our gate functions properly and if any failure happens we respond and make the neccesary repairs immediately. Please feel free to contact me so we can further discuss any concerns you may have. Angel Rivera PM

    Review 102 out of 203

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    Ascent Citrus Park

    March 2024

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