Review History for Verified Resident 754223

Aurora


Updated Review

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Resident 754223

Verified Resident 2020 - 2021

4/17/2021

My experience was very good at Aurora. In particular the complex manager, Greg is the best building manager I have ever met in my years of living in apartments. I would highly recommend Aurora Apartments in Tampa Florida to friends or family.
    Manager

    4/19/2021

    Aurora
    Thank you so much for the kind words and this wonderful review! -Gregory Community Manager
    2 Previous Reviews

    Previous Review

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    Resident 754223

    Verified Resident 2020 - 2021

    2/9/2021

    Great location downtown. Very friendly, courteous and helpful staff. Maintenance requests completed in reasonable time and needed work is done. Beautiful pool and hot tub with a number of courtyards, each with grills and areas to clean up.
      Manager

      3/22/2021

      Aurora
      Thank you for the awesome review! We are so happy to have you part of the Aurora Family! If we can ever help in anyway please always feel free to reach out! -Gregory Community Manager Leasing@Auroradowntowntampa.com

      Previous Review

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      Resident 754223

      Verified Resident 2020

      3/20/2020

      The move in process is poorly set up. I ended up paying quite a bit more for my movers since the only way to enter with furniture was through the Guest Door. There was another tenant moving in at the same time so both movers and residents were using the same elevator. It took the movers 3 hours to empty my old apartment an 5.5 hours to unload. AND there was a hockey game -- parking attendant asked my mover to move the truck because it was inconvenient tor him...it was NOT blocking the street.No one told us there was a THIRD elevator on the first floor! There should be a way for movers to enter the garage and unload by the elevator rather than parking on Morgan Street or having to park on Jefferson street and carry the furniture from the street through a doorway at the bottom of the first floor garage and having to use a FOB each time entering and accessing an elevator.
        Manager

        3/23/2020

        Aurora
        We are sorry to hear that the process do not go as smooth as you would have liked. We received your concerns and address them directly with you and we are working to make sure this does not happen in the future. Please contact our management office with any other questions or concerns to that we can make sure the rest of your stay with us is positive. Sincerely, Aurora Team

        Review 62 out of 176

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        Aurora

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