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AlexShindel
Resident · 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2014
The office staff, one that really stands out, Betty Toro, is rude. They slapped an eviction notice on our door for not finding our phone number in the computer system. My boyfriend and I were on vacation. He had to come home early for work. He called me about the notice and I called my bank right away. The check was processed on the 5th but Betty Toro would not even let me speak. She would just talk over me and tell me she had no number to contact us and her and her coworker had to search throughout all this paper work to even find our names. Well my name is printed on the check, plus we had our address on the check. I had a copy printed from my bank in hand, but she still told me "no, I wrote that address on the check" well unless she and I have the exact same penmanship, she lied. Once our lease is up, I will never live at this place again!!! Not a happy camper!! :(
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Beacon Isles

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