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Resident · 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/13/2017
I would very much urge everyone reading not to live here. There are many things wrong with this complex and it can be easily seen. I have not even lived here 2 years and the management has changed 3 times, each time causing frustrations to the renters. The complex itself is a complete mess. There is trash laying around everywhere and floating in the ponds despite the harsh "littering policy". The dumpsters are also constantly surrounded by trash bags or larger trash items thrown onto the road. There is a trash pickup service which is supposed to come every night but now comes about once a week. There are also constantly maintenance issues. There was a two month period where no one could use the on site laundromat because all of the washing machines were broken down. Once they were finally set back up, there was a new card system that was impossible to set up even with help from management. Any maintenance order takes weeks to get fixed and you need to replace the air conditioning filters yourself and if they are out they tell you to go buy one yourself. The apartments themselves are also not "luxury" as they claim. The appliances are very aged, and in my apartment the cupboards are separated from the ceiling and the ceiling has many large cracks in it. They also up the cost on each apartment about $50 each year without doing any renovations or upgrades All in all, this complex and management are very terrible and unless it is your absolute last resort do not live here.
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Beacon Isles

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