Review History for Verified Resident 419269

Deerpath On The Lake Apartments


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Resident 419269

Verified Resident ā€¢ 2017 - 2022

5/28/2022

Maintenance takes months to respond to service requests. Appliances are outdated. They don't offer carpet cleaning upon renewal of your lease. Some office staff are dismissive and really don't want you to ask them questions. Otherwise it's a nice place to live.
    Manager

    5/31/2022

    Deerpath On The Lake Apartment
    Hi there. Thank you for bringing your concerns to our attention. Please give the office a call directly so we can learn more about your experience. We value your input and hope to speak with you soon. -The Team at Deerpath On The Lake
    6 Previous Reviews

    Previous Review

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    Resident 419269

    Verified Resident ā€¢ 2017 - 2022

    2/7/2022

    Rent too high for these so called luxury apartments, they are old and falling apart. Old appliances, horrible lawn maintenance, very slow to respond to maintenance requests and cheap carpeting. They won't clean your carpets when you renew your lease.The fountain in the pond has been broken for over 10 years.
      Manager

      2/9/2022

      Deerpath On The Lake Apartment
      Thank you for your feedback. We aim to provide a 5-star living experience for all of our residents so we're sorry to hear we may have missed the mark. Please reach out to us at (855) 327-8592 to let us know how we can do better. We look forward to giving you the 5-star experience that you deserve. -The Team at Deerpath on the Lake

      Previous Review

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      Resident 419269

      Verified Resident ā€¢ 2017 - 2022

      1/17/2022

      Slow to get repairs done. Huge turnover in maintenance personnel.Rent raises each year are too won't clean your carpets when you renew your lease. You pay way over $5,000. a year in waste water. They have Gas water heaters that need to be replaced with electric. Appliances are old. There are issues that they flat refuse to fix. For example, can't open one window because there is no mechanism to raise it. They flat refuse to fix it. Lawn maintenance is horrible. They don't replace dead or missing bushes etc. such a shame. Fountain in pond has been broken for at least 10 years.
        Manager

        1/18/2022

        Deerpath On The Lake Apartment
        Thank you for your feedback. We aim to provide a 5-star community for all of our valued residents so we're sorry to hear we may have missed the mark with you. Please reach out to us at (855) 327-8592 so we can address your concerns in a suitable way. -The Team at Deerpath on the Lake

        Previous Review

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        Resident 419269

        Verified Resident ā€¢ 2017 - 2021

        8/4/2021

        Maintenance slow, they are only allowed to put a bandaid on it, not replace. Water, sewage and garbage outrageously high. Lawn maintenance is horrible. Loud neighbors, loud cars, loud music and motorcycles, shootings and break ins. They won't clean carpets if renew your lease, so you are stuck with cheap carpet until you move out.
          Manager

          8/5/2021

          Deerpath On The Lake Apartment
          We strive for five-star customer service here, so we're disappointed to learn we've failed to hit the mark with you. We'd love for a chance to change your perception of our community. If you could reach out to us in the office at your earliest convenience, we'd greatly appreciate it. Hope to speak to you soon. - The Team at Deerpath On the Lake

          Previous Review

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          Resident 419269

          Verified Resident ā€¢ 2017 - 2021

          4/21/2021

          Lawns look terrible. Lawn crew is killing the grass. No landscaping whatsoever! Very little maintenance service, my front door looks like the portal to the ------! water damage inside and out. Bathroom fixtures not working, windows missing mechanism to raise it and stay up. Wrong a/c vents installed. Stove is OLD! Shootings and police visit all the time for all kinds of problems! I pay over a hundred dollars a month extra for sewer, water and garbage! Most of it is waste water which ends up being over $500 a year. Garbage compactor and dog stations are always full and flowing over! After all of that they still raise your rent! They don't offer free carpet cleaning when you renew your lease, so after almost 4 years the cheap carpet they install looks like crap!
            Manager

            4/22/2021

            Deerpath On The Lake Apartment
            We take great pride in our community and what we are able to offer our residents. We take the concerns and issues mentioned in these reviews seriously, and these are no exception. We ask that you reach out to a team member at your earliest convenience to discuss just how we may be able to assist you. Thank you. - The Team at Deerpath On the Lake

            Previous Review

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            anonymous

            Resident ā€¢ 2017 - 2019

            12/9/2019

            All I can say is don't live here. Move in day was horrible! They had just started cleaning that day. The cleaning person left when we arrived , everything was dirty as hell. Piss all over the toilets, bathtubs were in disgusting condition. Kitchen was filthy. Cabinet drawers didn't fit. Appliances older than God. They don't even give you a free carpet cleaning when you renew your lease. They charge $50 for the weight room, which is an amenity. I think that is supposed to mean free? Super high garbage, water and sewer charges! Plan on spending another $ 100 to $150 tacked on to the rent that is already ridiculous for these broke down "luxury" apartments! Maintenance is sloooooow! Like months and years to get anything done!!! There are still things that need fixing after 2 years! There are no sound barriers between apartments. Noise levels with 7 people living above me is horrendous. The office doesn't do anything about it either!!!! You can literally hear your upstairs neighbor fart!! The only good thing that I can say is that it is sort of quiet outside. The bedrooms are huge, kitchen is small, no storage whatsoever, closets are very small, but they do spend ---- loads of money on the landscaping! To hell with the apartments and interiors!!! Im old and disabled, so moving is very hard for me. I am stuck for right now. I really wish we had never moved here! So much more to say about this place, but I'm tired of typing! Just do yourself a favor and don't live here! Research before you move into a place and talk to tenants before you go to the leasing office. All the employees here, with the exception of one, lie about everything!

              Previous Review

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              Resident 419269

              Verified Resident ā€¢ 2017 - 2018

              8/29/2018

              Community is nice and quiet, but Maintenance is horrible,they refuse to replace broken items, just put a bandaid on it then it's outdated appliances and cheap horrible carpeting. Air conditioning units are old and falling apart.
                Manager

                11/22/2017

                Deerpath On The Lake Apartment
                We hope your experience has not persuade you to think negatively about us. Please give us a chance to complete the repairs needed in your apartment so you can enjoy your living experience. Thank you.

                Review 55 out of 277

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                Deerpath On The Lake Apartments

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