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Resident · 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2016
I've lived here for about a month and it has been one thing after another. The apartment I moved into was filthy. I literally had to clean the entire apartment. The carpets had spots on them, the kitchen cabinets had traces of food and seasonings left in them, the bathroom cabinet was coming apart. The first time I used the shower, the shower head came flying off the wall and water went everywhere. Maintenance had to be called 2x before it was "fixed" and it's still not properly fixed. The first time I cooked on the stove, the eyes literally caught on fire from the amount of grease stuck to the underside of them. Despite their website offering "modern kitchens" and the promise from the office staff upon touring stating that the appliances would match, they don't. I have three different color appliances in my kitchen and their response was, "well, there's no guarantee that it will match" or "usually the appliances are an almond color". Well, I have black, white and almond. Also promised was an apartment that had no to minimal bug issues. I'm aware I live in Florida and there will be some bugs, but I've killed roaches every day since I've been here. And don't call the property manager, Javier because he can care less. No customer service from him whatsoever. The maintenance guys always leave trash and broken equipment all over the ground outside of their shed which happens to be over near our apartment. It's so unprofessional and possibly dangerous. Don't get roped in by the nice assistant property manager and their leasing agents. They're nice but these apartments aren't. Stay FAR from here.
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