Hi Anonymous,<br><br>I know EXACTLY what you mean. I am currently in a legal dispute with Reflections because they lied to me and my roommates about so many things, and illegally changed my locks to my bedroom, then gave the keys to my other roommate, telling them I had moved out, when in fact I had not. When they realized they screwed up, they went to my roommate's bedroom unannounced when she was not there and took the keys off of her dresser. Then, they claimed that I took them. The staff has been so rude to me, and the manager refused to let me have a witness present when I wanted to make an appt. to resolve the issue. I complained to the state of Florida, and recently got a response containing what Reflections had to say about it. Again, there were so many lies. My roommates are going to sign a statement saying what they lied about, because no apartment complex should be able to treat people this way. What a terrible reality this is when you are on your own for the first time.