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Sunstone Palms

12702 University Club Drive, Tampa, FL 33612
12702 University Club Drive, Tampa, FL 33612
  • Lease today and receive a $400 Gift card on your move-in day! *See office for details/restrictions.

MOVE-IN SPECIALS

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Sunstone Palms

12702 University Club Drive

Tampa, FL 33612

 
 
 
 
 
 

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Ratings & Reviews (85 Reviews)

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Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/03/2020
The Front office staff of Sunstone palms are very rude and did not understand the reason of any call, I don't even understand why am I still renting an apartment here(have signed for it for few more days), I never expected such a bad and weird… See More
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Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2020
DO NOT MOVE HERE. We had mold growing in our air vents since the minute we stepped into this complex. The maintenance staff lied to us and refused to take care of the issue until we threatened to take matters into our own hands. Trying to… See More
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Sunstone Palms Manager

05/06/2020

Thank you for taking the time to submit a review of Sunstone Palms. We appreciate all feedback, both positive and negative, as it allows us to gauge resident satisfaction. Please accept our sincere apologies that we haven't met your expectations in regards to our maintenance services and your overall experience here. It's important to us that our residents are happy in their homes, so please get in touch with us directly at (813) 972-3668 or [email protected] to discuss your feedback and how we can help improve your stay. Thanks again.

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/12/2020
Pro- Near USF and a lot of food spots CONS- Management is no help . And maintenance doesn't do their job . I've been living here since July - I've made 11 maintenance request since then . Mainly because of bugs and old appliances . First… See More
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Sunstone Palms Manager

05/06/2020

Thank you for taking a moment to review your stay at Sunstone Palms. Your compliments about our convenient location are appreciated; however, we're sorry that you're not 100% satisfied with your apartment and the service provided by our maintenance team. Your comfort and satisfaction are among our top priorities, so please contact us directly at 813) 972-3668 or [email protected] to discuss your concerns and how we may better serve you. Thank you.

Joanel_O • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/03/2019
I do not even know where to begin with sunstone palms. Literally the worst place in existence. At first, everything started off fine. My roommate and I went to the office to visit and receive information on the complex. It was really simple; we were looking… See More
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Sunstone Palms Manager

10/04/2019

Hi Joanel, Please accept our apologies for your dissatisfaction. We truly regret the mixup with your apartment, and we're eager to do all we can to help make things right. Please get in touch with us directly at (813) 972-3668 or [email protected], Thank you.

 anonymousvrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/21/2019
Pros: maintenance team, I would give 7/10 score. Cons: 1.Noise from all sides: if you dont need a good sleep, you can stay here. You will here the noise from all sides especially from upstairs, the house ceilling and wall are very thin. If someone walk,… See More
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Sunstone Palms Manager

08/22/2019

Hi, Thank you for your candid feedback. We're glad that you are happy with our maintenance team, however, we are troubled to hear these grievances and we regret that your stay has been so frustrating. Due to the number and nature of your concerns, we feel direct communication is the best way to move forward. Please contact us at (813) 972-3668 or [email protected] so we can discuss further and work on solutions.Thank you.

Omkar_P • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/20/2019
I am a student. I would not ever recommend Sunstone Palms to anyone because it is an extremely inconvenient place to live in. Most of the devices provided in the house are ages old and hardly work. The refrigerator and AC contribute suck up electricity hiking… See More
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Sunstone Palms Manager

05/24/2019

We're sorry you feel this way about our community, Omkar. We're proud of the excellent service, value, and living experience we strive to provide at Sunstone Palms, and we regret that you're unable to echo our sentiments. If you have feedback or concerns you'd like to discuss with us directly, we would welcome the conversation in an effort to regain your confidence. Kindly give us a call at (813) 972-3668. Thank you.

Former Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2019
We lived here for a year and I believe the only reason it was tolerable was because we were hardly home. The washing machines eat your money, we complained about a few broken machines doing this and were told to call the company ourselves. We did… See More
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Sunstone Palms Manager

05/07/2019

Hi, We are sorry that you experienced so many difficulties during your stay in our community. Although troubling to hear, we appreciate you letting us know because it helps us identify where we need to do better going forward. We wish you all the best.

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2018
I am living here right now. I have bugs in my apartment since i moved here. Pets controls has entry to my house 3 times without permissions. A tow took my car at 1am because has a small drop oil, i paid 230$ to get my… See More
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Sunstone Palms Manager

12/20/2018

Hi, Thank you for your honest feedback, although troubling to hear, it helps us pinpoint where we need to do a better job. Due to the number and severity of your concerns, we feel direct communication is the best way to move forward. Please contact us at (813) 972-3668 or [email protected] so we can address your concerns. Thanks.

getyourownjoy • Former Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/27/2018
I lived here for 5 months, in that time: - the two buildings next to mine burned to the ground a couple months apart in unrelated fires - my air conditioning unit broke 4 times. 4 times in 5 months. the last time, they didn't even… See More
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Sunstone Palms Manager

02/28/2018

We're sorry to hear that your stay at Sunstone Palms wasn't the best. Thank you for sharing your thoughts on our community because it shows us where we can improve in the future. We wish you happiness in your new home.

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/28/2017
Kenny the Maintenance guy is wonderful! Being a new resident Alex in the office has made my move smooth considering the mishaps. Good job!! This company cares and I am safe to say I made a great choice. See More
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Sunstone Palms Manager

09/29/2017

Hello and welcome to Sunstone Palms! Thanks for your 5 star rating and wonderful review. It is always great to hear when team members do a great job, thanks for the acknowledgment, we will be sure to let Kenny and Alex know! Our entire staff is dedicated to the well-being of our residents and we are happy it shows! Have a great day!

nancygo99 • Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/23/2017
I personally like it here. It is close to different malls, my doctors etc. But the 2 biggest problems in this complex is the roaches and the laundromats and new gym are always so dirty. The gym has been open for maybe a month, the machines… See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2016
I have been living here for almost a year now , and I can honestly say this property has its pros and cons . But what place doesn't ? First thing I will say is that the pricing of the apartments are pricey BUT looking at… See More
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Sabrina2016 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/22/2016
I would not recommend these apartments to anyone. The biggest problem they have here are PEST & TERMITES!!! It's disgusting and the termites are not anything you can get rid of, they'll just tell you that it's termite season and there's nothing they can do about… See More
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Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/29/2016
Very convenient location especially for college students. Alex in the front office is so helpful. He represents the true definition of customer service. If you go in an apply, make sure to ask for him because he will take good care of you! See More
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Resident 2016
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/24/2016
Best apartment and best place to live in, it's nice to live here and it's good equipped. See More
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Resident 2003 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2016
I've lived here for a while now and every year rent goes up with no improvements to show why someone should pay for a place that looks very out dated. Any upgrades that have been done are done very poorly. The apartments inside and out, especially… See More
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Prospective Resident Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2015
Anyone like me who is looking for an apt, don't bother with this place! Their website is misleading their pricing is not accurate on their site. And when I attempted to obtain information, all I got was sarcasm from Jormayline. She avoided all my questions. I… See More
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Prospective Resident Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/29/2015
3 months later, there is still dog poop in one of the washing machines See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/16/2015
COCKROACHES, TERMITES, SPIDERS all over. MOLD! They just paint over everything! DO NOT BE FOOLED! You will regret moving in! Lease is almost up and I could not be happier. YOU WILL GET SICK LIVING HERE! Do not make the mistake I did. The staff will… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2015
Do you not move here. My apartment has black mold roaches spiders and swarming termites. There is black mold in my apartment and we are getting sick and they will not let us out of our lease for anything or move it to another apartment. I… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/07/2015
A/C was broken and blowing hot air complain about this issue numerous times and all the maintanance guys didnt really care, they just told me that its summertime and to keep a dark curtain over my windows WTF! So I finally had to get real nasty… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2015
From the very first day, I was able to hear my next door neighbor and boyfriend fighting which got much worse as time went on. From breaking things against the shared wall and leaving their doors wide open to the police making a nice visit with… See More
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Resident 2009 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/26/2015
I'll lived here since 2009 and im currently still living here and I must say this apartment complex is very peaceful and safe, the staff is friendly and the maintanence is very reliable and quick to fix things. A long time ago these apartments use to… See More
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ajpowell82 • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/28/2014
I literally hate this place with a passion! My AC is always broke; blowing hot air, the dishwasher doesn't clean the dishes well, my disposal just quit working, the way that my fridge is set up, i have to open it from against the wall; very… See More
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bedbugsbeaware • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/17/2014
Dont stay here they have a huge bed bug problem and when you report them they will say you brought them . Its a scam the whole place is infected . Once a tenant moves there bed bugs travel to your unit See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site

General

  • BBQ and Picnic Area
  • Bark Parks
  • Business Center
  • Car Wash Location on Site
  • Clubhouse
  • Faux Wood Floors
  • Fitness Center
  • Floor to Ceiling Windows
  • Gated Access
  • Microwave
  • Playground
  • Pool
  • Private Balcony/Patio
  • Public Transportation
  • Spacious Floor Plans
  • Sundeck
  • Walk In Closets

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Lease today and receive a $400 Gift card on your move-in day! *See office for details/restrictions.

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    546

  • Available
    Avail.

    20 Units

  • Model

    1 Bedroom 1 Bathroom A

  • Price
    Price

    N/A

  • SQ. FT.

    725

  • Available
    Avail.

    3 Units

  • Model

    1 Bedroom 1 Bathroom B

  • Price
    Price

    N/A

  • SQ. FT.

    816

  • Available
    Avail.

    4 Units

  • Model

    1 Bedroom 1 Bathroom C

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    943

  • Available
    Avail.

    4 Units

  • Model

    2 Bedroom 2 Bathroom A

  • Price
    Price

    N/A

  • SQ. FT.

    1,059

  • Available
    Avail.

    2 Units

  • Model

    2 Bedroom 2 Bathroom B

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,293

  • Available
    Avail.

    6 Units

  • Model

    3 Bedroom 2 Bathroom

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
BH Management Services, Inc.
VIEW 311 COMMUNITIES

At Sunstone Palms in Tampa, Florida, choose from a variety of spacious one-, two-, and three-bedroom apartment homes. Your new home includes large walk-in closets, high ceilings, wood-style floors, energy-efficient appliances, and more. Enjoy outstanding community amenities like our two swimming pools, picnic and grill stations, playground, and fully-equipped fitness center. Additional conveniences include 24-hour emergency maintenance and exciting resident activities planned by a welcoming staff. We are dedicated to ensuring a home where you Live Life Better!

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Sunstone Palms?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Sunstone Palms?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Sunstone Palms?
The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 72.5 days to their community reviews in the past year.

Who manages Sunstone Palms?
The Radco Companies

What is the pet policy at Sunstone Palms?
Cats Allowed
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
Lease today and receive a $400 Gift card on your move-in day! *See office for details/restrictions.

Sunstone Palms Gallery

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Floor Plans
Resident Uploaded Photos

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Sunstone Palms is a 546 - 1,293 sqft apartment in Tampa in zip code 33612. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Temple Terrace, Lutz, Seffner, Brandon, and Dover. 33612, 33705, 33613, 33604, and 33617 are nearby zip codes.

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  • Model

MOVE-IN SPECIAL

Sunstone Palms

Provided by Property Management

Management Photos (18)

  • (Manager photo uploaded on 03/15/2019) Image of Sunstone Palms in Tampa, FL
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  • (Manager photo uploaded on 03/15/2019) Image of Sunstone Palms in Tampa, FL
  • (Manager photo uploaded on 03/15/2019) Image of Sunstone Palms in Tampa, FL
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  • (Manager photo uploaded on 03/15/2019) Image of Sunstone Palms in Tampa, FL
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  • (Manager photo uploaded on 03/15/2019) Image of Sunstone Palms in Tampa, FL
  • (Manager photo uploaded on 12/19/2018) Image of Sunstone Palms in Tampa, FL
  • (Manager photo uploaded on 12/19/2018) Image of Sunstone Palms in Tampa, FL
  • (Manager photo uploaded on 12/19/2018) Image of Sunstone Palms in Tampa, FL
  • (Manager photo uploaded on 12/19/2018) Image of Sunstone Palms in Tampa, FL
  • (Manager photo uploaded on 12/19/2018) Image of Sunstone Palms in Tampa, FL
  • (Manager photo uploaded on 12/19/2018) Image of Sunstone Palms in Tampa, FL

Provided by Other Residents

Resident Photos (23)

  • (Resident photo uploaded on 05/26/2013) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 05/26/2013) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 05/26/2013) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 09/10/2012) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 09/29/2010) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 09/20/2010) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 09/20/2010) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 07/23/2010) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 03/23/2010) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 02/16/2010) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 10/21/2009) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 10/21/2009) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 10/21/2009) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 08/23/2015) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 08/23/2015) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 08/23/2015) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 08/23/2015) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 08/23/2015) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 08/23/2015) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 08/23/2015) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 08/23/2015) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 08/23/2015) Image of Sunstone Palms in Tampa, FL
  • (Resident photo uploaded on 09/29/2015) Image of Sunstone Palms in Tampa, FL
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