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Sunstone Palms

12702 University Club Drive

Tampa, FL 33612

 
 
 
 
 
 

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Resident · 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
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Grounds
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12/21/2016
I have been living here for almost a year now , and I can honestly say this property has its pros and cons . But what place doesn't ? First thing I will say is that the pricing of the apartments are pricey BUT looking at the location at what you're surrounded by , it's worth it . My main concern is with the roaches and maintenance. When the apartments are treated , it seems as if they are feeding the roaches . Maintenance? Well I just feel like they can be lazy when it comes to fixing things . They never come when they say they are and when they do the job is half done or just done for the time being . They've painted over smelly rotted wood that was affected by water damage , which saddens me because we pay too much for such a poor job . They paint over everything instead of actually fixing the issues . Other than that , the owner Chris is a great guy ! And Alex at the leasing office ? If you want everything done right , GO TO HIM ! He is amazing ! I don't talk to ANYONE but him ! We had a few issues at our apartment, and when we mentioned it to the other employees there , nothing got done like it was supposed to . But when we came to Alex about the problem, we SEEN THINGS GETTING DONE ! ! The best employee at that office ! The sweetest guy ever ! His manners are outstanding , and he's extremely understanding! He never gives attitude! He makes staying here worth it ! ! Two thumbs up for Alex ! !
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