I lived at The Fall for about 2 1/2 years. I saw a lot of changes over the time I moved in until I left including office/management staff. I had no major problems with maintenance, any of the office staff, or parking. (I had a unit at the end of a building so there were more parking options.) I did find email was the best way to put in pest control and maintenance requests. I was in a first floor 1 bedroom and the apartment above me was a 3 bedroom townhome. I could hear noise but it wasn't anything unbearable and pretty much what I would expect from apartment living. If you are sensitive to this I would recommend a different floor plan and higher floor. The gym is HUGE and has very nice equipment! Rarely saw others in there and seldom did I have to wait for a treadmill. Overall I was very happy and would have stayed another year had I not relocated out of the state.