Tuscany Bay

12065 Tuscany Bay Dr, Tampa, FL 33626
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Tuscany Bay

12065 Tuscany Bay Dr

Tampa, FL 33626

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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5.0National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
5
Pre-Renewal
Before residents renew their lease, we get their feedback.
N/A
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
5
Work Order
Our team's performance in responding to service requests.
79%RECOMMENDED
THIS PROPERTY
VS
75%CITY AVERAGE

Ratings & Reviews

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Tuscany Bay Manager

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Paris Lynda_C • Resident 2019 Not Recommended
Reviewed 10/11/2019
Been living here for about 4months now and every time I need maintenance to fix something I have to go to the front office and tell them face to face because they NEVER pick up the apartment office phone. Even then you tell the staff I… See More
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Resident 2015 - 2019 Not Recommended
Reviewed 06/14/2019
Ever since IMT management has sold this property to Pinnacle group, my experience has gone from best to Worse. The management is only worried about money. The maintenance is usually not on time . You have call them again and again and emergency maintenance service is… See More
Tuscany Bay Manager06/16/2019

Thank you for your insight. We are saddened by your opinion of us as we truly care for each and every one of our residents. We apologize for any tardiness on our end and hope you will give us the chance to make things right. We invite you to contact us at [email protected] at your earliest convenience and look forward to connecting.

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Deepa_A • Resident 2019 Not Recommended
Reviewed 06/14/2019
Tuscany bay management is leaders bothered about maintenance of the property, it's always unclean. Even though they boast it to be a gated community, there is no control on outside trucks or big vehicles coming in nor do they keep a tab on what comes and… See More
Tuscany Bay Manager06/16/2019

Deepa, Thank you for taking the time to voice your concerns. We are disappointed to hear that we have left much to be desired in a home and sincerely apologize. We hope you will give us the opportunity to connect on these issues so we may work to implement solutions as soon as possible. At your convenience please contact us directly at [email protected] We know we can do better and we look forward to turning your experience around.

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thisguyfox314 • Resident 2016 - 2019 Not Recommended
Reviewed 05/15/2019
Do not be fooled. I've lived here for a few years now. Like other reviews have mentioned, management changed close to a year ago. So I've experienced a good amount of time with both. That being said, I have to agree with many others that the… See More
Tuscany Bay Manager05/22/2019

Thank you for your thorough review. We greatly appreciate you taking the time to voice your concerns as they can only help us improve. We are sorry to hear that our service has declined as of late and want to make things right. We would relish the opportunity to connect with you on these issues personally and invite you to contact our community manager directly at [email protected] We look forward to hearing from you and collaborating on solutions.

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Resident 2019 Not Recommended
Reviewed 02/15/2019
Very poor. Recently management changed. Very worst experience . Not at all listen if we go and talk to staff. Espdcially manager ------------ never like to talk wit any of the residents. Never think to stay here
Tuscany Bay Manager02/21/2019

Hello, thank you for sharing your impressions on our community. We are saddened to see that you are not enjoying a 5-star experience because of our customer services and we would like an opportunity to start over and show you the outstanding services we're known for. Please come to our office at your earliest convenience and reference this review. We look forward to seeing you in soon and to better your time with us!

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Resident 2012 - 2018 Not Recommended
Reviewed 05/29/2018
I am still happy with the location and neighborhood, and the maintenance staff is fantastic. Since the last change in office staff, however, it's basically impossible to reach the office. If you call all day, you will be lucky to get an answer one time, and… See More
Tuscany Bay Manager05/29/2018

IMT Tuscany Bay Resident, Thank you for taking the time to post your experience. I sincerely appreciate your feedback as a long-term resident and take all feedback seriously. Thank you for the compliment on our maintenance team as they work hard and are the backbone of this property. Our office number has not changed and is still 813-925-8411. I do apologize if it has been a challenge to call the office. We have been short staffed and are working to fill positions. The office should always be available when you need vis phone, email or walk in. I will speak to my leasing team directly to resolve this issue. Everyone that walks in the door should be greeted promptly with a smile. It is unacceptable that you did not have that experience. As far as the gate goes, we have had a few people run into it lately. When that happens, I have called and had the gate repaired as soon as the gate company could get out here. It is frustrating when an amenity is down even if it is for a short time. Please stop by when you have a chance. I would like to discuss any issues you may have. My name is Marianna and I am a Manager with IMT Residential. I appreciate your continued residency here and look forward to meeting you. Best, Marianna

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Julia_C606 • Resident 2018 Recommended
Reviewed 02/23/2018
GREAT COMMUNITY PRICE IS A LITTLE HIGH BUT IT IS GREAT. THE STAFF is GREAT AND MAINTENANCE. THE GROUNDSKEEPER CARLOS PENILLA IS MY FAVORITE PERSON HE IS ALWAYS WILLING TO HELP AND WORKS HARD. THE AMENITIES HERE ARE WONDERFUL AND COULDNT GET ANY BETTER
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Carol_J • Resident 2018 Recommended
Reviewed 02/23/2018
Recently moved in and Angelo and Crystal were very professional and friendly. We’re enjoying the community so far. Very quiet, family friendly. Looking forward to the fitness center and pool. The grounds are maintained beautifully.
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Al_F • Resident 2012 - 2018 Not Recommended
Reviewed 02/18/2018
This is a good place to live it needs a better office staff but overall it`s ok It has a great school system in this area. The Maintenance Worker are excellent anything go`s wrong and they are there to fix it they have one employee in… See More
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Shady_M • Resident 2013 - 2018 Recommended
Reviewed 02/14/2018
Great staff and community Very friendly and professional services A unique location in the heart of westchase Very good maintenance team specially Mr Carlos Penilla Make sure to check them out if you are looking for a new place to stay.
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John_C485 • Resident 2018 Recommended
Reviewed 02/14/2018
I like the waterfront properties. Everything seems pretty clean for the most part. Aside from rent and utility bills being so high can't complain. Carlos Penilla is the motherphucking bose! Give him a raise.
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Carlos1962 • Resident 2018 Recommended
Reviewed 02/13/2018
Angelo Cordova, es una persona, muy profesional es su trabajo, muy atento, siempre esta ayudando a las demas personas, y Tuscany Bay es una propiedad muy agradable. muy limpia y tiene muy buen ambiente.
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Sergiy_D • Resident 2014 - 2018 Recommended
Reviewed 02/13/2018
Great apartments with reasonable cost. Nice playground for kids. Friendly and helpful staff (Crystalina, Angelo C., Carlos Penilla). I would definitely recommend these apartments to my friends. Thank you.
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Leopoldosaa • Resident 2016 - 2018 Recommended
Reviewed 02/13/2018
Excelente propiedad, el ambiente es bastante tranquilo y familiar. Los trabajadores del complejo siempre están dispuesto a colaborar, el lo personal el Sr, Carlos Penilla siempre nos ha brindado mucho apoyo. Recomiendo 100%
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William_T950 • Prospective Resident Visited 2018 Recommended
Reviewed 02/10/2018
Angelo was very helpful. Nice attitude, nice customer service and he answer all my questions and explain to in details. He took us for to show the unit and was very helful with details and everything. I for sure coming back and apply. Nice community
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cproffitt81 • Prospective Resident Visited 2018 Recommended
Reviewed 02/07/2018
Angelo C. was great! He took us on a tour both times we came in (2nd time to show our daughter). He went above and beyond to get us an upgraded unit that we wanted. The grounds were clean and quiet. We are looking forward to… See More
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sharlenemay • Resident 2018 Recommended
Reviewed 02/06/2018
This is our second apartment living experience in this area and I can honestly say that this community by far exceeds expectations. The apartment was in perfect condition and clean as can be on move in day. Angelo, the sales agent moved mountains to get us… See More
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pvmani • Resident 2018 Recommended
Reviewed 02/03/2018
Great place to live, very clean and maintenance team are very helpful for any sort of small issues too!! Angelo Cordova was very helpful to find good apartment within IMT Tuscany and answered all small queries. Greatly Appreciated!!
Tuscany Bay Manager02/05/2018

Thank you for your review and shout out to Angelo as he is a valued member of our team. Thank you for calling IMT Tuscany Bay your home. We appreciate your residency with us.

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Kristina27 • Resident 2018 Recommended
Reviewed 01/26/2018
Excelente atención tanto el complejo como el tepresentante que nos atendió durante nuestra estancia muy bonito todo sin queja alguna durante este tiempo esperemos que todo siga marchando de esa manera
Tuscany Bay Manager01/29/2018

Thank you for your review of IMT Tuscany Bay! At IMT, we strive to put our residents first and we are thrilled that our entire team has exceeded your expectations of customer service. Thank you for calling IMT Tuscany Bay your home.

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Carola1232 • Resident 2017 - 2018 Recommended
Reviewed 01/25/2018
Me gusta mucho vivir aquí aquí, tengo de residente casi 1 año y en general el personal es muy atento, sobretodo Don Carlos Penilla, está siempre dispuesto a ayudar y brindar apoyo, es muy trabajador y excelente persona
Tuscany Bay Manager01/25/2018

Carola, Thank you for your review of IMT Tuscany Bay. We are happy to hear that Angelo and our entire staff have provided you with excellent customer service. Thank you for calling IMT Tuscany Bay your home!

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Maristela • Prospective Resident Visited 2018 Recommended
Reviewed 01/25/2018
Estoy próxima a mudarme a Tuscany Bay, me siento confortable dentro del complejo, no hablo Inglés y Angelo Cordova ha sido la persona encargada de atenderme, ha sido muy amable y cordial en su manera de tratar conmigo, me ha enseñado las distintas instalaciones y me… See More
Tuscany Bay Manager01/25/2018

Maristela, Gracias por tu critica de IMT Tuscany Bay! Estamos agradecidos de que Ángelo lo haya hecho sentir cómodo en nuestra comunidad con su excelente servicio al cliente. Esperamos su residencia con nosotros. Gracias por llamar a IMT Tuscany Bay, tu nuevo hogar.

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Prospective Resident Visited 2017 Recommended
Reviewed 12/01/2017
Went to IMT Tuscany Bay looking for an apartment home and was received by a very friendly staff. Apartment looked nice and clean, price is not bad for the area and the location is ideal. Would definitely recommend these apartments!
Tuscany Bay Manager12/04/2017

Thank you for your review and visiting us at IMT Tuscany Bay. We agree that our community is in a great location with amazing community and apartment amenities for residents to enjoy. We are happy to hear that our team was friendly and we hope that they answered any of the questions you may have had. We hope you make your new home at IMT Tuscany Bay.

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Prospective Resident Visited 2017 Recommended
Reviewed 11/28/2017
When my husband and I were searching for a new home we expected to be treated like we were at a car dealership. That's about how every other place treated us. When we walked in, we were greeted with a warm smile and a handshake. Crystal… See More
Tuscany Bay Manager11/30/2017

Thank you for your review. We are happy that you are enjoying your living experience thus far and that our staff has provided you with the best customer service possible, especially Crystal. We are sad that you did not lease with us but please reach out to Crystal should you have any more questions or change your mind. Thank you for considering IMT Tuscany Bay!

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Private_Info101 • Resident 2017 Not Recommended
Reviewed 11/05/2017
Very noisy. Walls are thin and ceilings/floors between units are just as thin. You can hear conversations and babies crying between walls. When people "walk" above you your walls will shake. There are up to 5 people living in single bedroom units. Feels a little third… See More
Tuscany Bay Manager11/21/2017

Private_Info101, Thank you for your valued feedback. I am sorry to hear your are having noise issues and would love to have the opportunity to resolve this with you directly. Please feel free to call me at the office so we can address your concerns with your neighbors.You are more than welcome to stop by the office in person, call me, or email me so we can resolve you're noise complaint and concerns regarding your neighbors.Thank you, Bryan Faulkner ' Property Manager

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mcdanielkimmy • Resident 2016 - 2017 Recommended
Reviewed 05/23/2017
This is the second IMT apartment complex I've lived in and I am very pleased with this complex in particular. This is my second year of renting on this property. The grounds are well kept and the maintenance staff is very prompt and friendly. Tom in… See More
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Features & Amenities

Parking

  • Garage

General

  • 45 Wooded Acres
  • BBQ Grills
  • BBQ and Picnic Area
  • Business Center
  • Clubhouse
  • Control Access Entry
  • Dog Park
  • Fitness Center
  • Fountain
  • Gated Access
  • Lakes
  • Playground
  • Pool
  • Resident Car Care Center
  • Spa
  • Volleyball Court
  • Wi-Fi Access
  • WiFi Access at Swimming Pool

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    714

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price

    N/A

  • SQ. FT.

    814

  • Available
    Avail.

    N/A

  • Model

    A2

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,001

  • Available
    Avail.

    N/A

  • Model

    B1

  • Price

    N/A

  • SQ. FT.

    1,094

  • Available
    Avail.

    N/A

  • Model

    B2

  • Price

    N/A

  • SQ. FT.

    1,097

  • Available
    Avail.

    N/A

  • Model

    B3

  • Price

    N/A

  • SQ. FT.

    1,182

  • Available
    Avail.

    N/A

  • Model

    B4

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,344

  • Available
    Avail.

    N/A

  • Model

    C1

  • Price

    N/A

  • SQ. FT.

    1,427

  • Available
    Avail.

    N/A

  • Model

    C2

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Ideally located in the Westchase area of Tampa, IMT Tuscany Bay is the community you've been looking for. IMT Tuscany Bay is bordered by a beautiful natural preserve and is minutes away from Westchase Golf Course. Our property is located conveniently close to restaurants, shopping and entertainment. If you've been searching for the best apartment in Tampa, consider your search now over. IMT Tuscany Bay sets the standard for excellence with its great staff and luxury amenities. Apartments come in expansive one, two, and three bedroom floorplans that include desired features such as in-home washer and dryers, ceiling fans, and private balconies/patios for entertaining guests. It doesn't just end there, enjoy an impressive amenities package that includes a refreshing pool and spa, a resident clubhouse and volleyball court. We're also a pet-friendly community with a great dog park for your convenience!

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What is the estimated utility bill for one person?

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Similar Properties

Tuscany Bay is a 714 - 1,427 sqft apartment in Tampa in zip code 33626. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Temple Terrace, Lutz, Seffner, Brandon, and Dover. 33635, 33625, 33615, 34677, and 33624 are nearby zip codes.

  • Price

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  • Model

Tuscany Bay

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Management Photos (38)

  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
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  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
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  • (Manager photo uploaded on 06/01/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 06/01/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 06/01/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL
  • (Manager photo uploaded on 05/14/2017) Image of Tuscany Bay in Tampa, FL

Provided by Other Residents

Resident Photos (4)

  • (Resident photo uploaded on 03/12/2008) Image of Tuscany Bay in Tampa, FL
  • (Resident photo uploaded on 11/21/2015) Image of Tuscany Bay in Tampa, FL
  • (Resident photo uploaded on 11/21/2015) Image of Tuscany Bay in Tampa, FL
  • (Resident photo uploaded on 11/21/2015) Image of Tuscany Bay in Tampa, FL
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