What are noise levels like at Waterstone at Carrollwood?

The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Waterstone at Carrollwood?

The community is rated 3.6/5 stars, signifying much satisfaction on average.

How safe is Waterstone at Carrollwood?

The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.9/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 63.64% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 25.32 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?

~LIMITED-TIME SPECIAL~ RECEIVE $299 OFF on select units!!!

Ratings & Prices for Waterstone at Carrollwood, Tampa, FL

Renter Ratings

Noise	N/A
Grounds	3.6
Safety	3.5
Office Staff	4
Maintenance	3.9
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	22

Manager's Review Engagement

Percentage of reviews responded to	63.64%

Manager's Review Reply Time

Average time to respond to reviews	25.32 days

Ratings & Reviews (102 Reviews)

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Verified Resident • vrp • 2020 - 2021

Updated Review

01/05/2021

Very quite complex. When you call for service they are very quick in response. Management is very pleasant. Well maintenance apartments. Very safe and secure environment. Surroundings are safe. Near store. See More

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Waterstone at Carrollwood Manager

01/06/2021

We're glad to hear that our tranquil environment, convenient location, and responsive, friendly onsite team have all added up to a pleasant Waterstone at Carrollwood experience. Thank you for your review!

Previous Review

· 02/25/2020

Verified Resident • vrp • 2019 - 2021

01/04/2021

The community is a great place to live however, the issues with the maintenance staff wasn't so great. I ran into some issues with half done work, such as the toilet not working correctly. I would suggest to not live here over 2 years.

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Waterstone at Carrollwood Manager

01/06/2021

Thank you for bringing this to our attention. We work to address all issues as diligently and efficiently as possible. We do apologize that you that you have not felt that these issues have not been dealt with as I do recall we have spoken before and been in communication with your neighbor. During these troubled times we are finding that children are home more due to distant learning and we do invite them to release energy at some of our great amenities offered on site, however we also have some who prefer to distance at home for personal reason out of our control. The Waterstone at Carrollwood office has an open door policy and we invite you at any time to meet with the property manager with social distancing in mind. Our irrigation system is checked regularly and we have not been informed of broken sprinkler heads, please contact us with the location of the issue and we will have it reviewed. We do value feedback from our residents Thanks again!

Verified Resident 859279 • vrp • 2014 - 2021

01/04/2021

Overall I am happy here. However, I recently learned that the emergency maintenance number posted on the resident portal is for Landmark communities not Robbins Property Associates. This was of NO benefit as you can imagine. Under normal circumstances maintenance is quick to respond. They don't… See More

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Verified Resident 859028 • vrp • 2017 - 2021

01/02/2021

It's Very Clean & Safe ! The only Problem I have is water coming into my ceiling in my front out side Porch ?? I was told it would take to much Money to repair. This Is going on for 3 Years ! They Have tried… See More

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Verified Resident • vrp • 2018 - 2021

01/01/2021

Good professional team, and safe community. Area is very clean and located in a very convenient area with easy access to grocery stores, etc. maintenance personnel are very respectful and Prompt to take care of any needs. See More

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Waterstone at Carrollwood Manager

01/04/2021

Thanks for your review! We're happy to hear that your time with us has been so positive. Please give us a call if you have any other feedback you'd like to share or if we can do anything more for you!

Verified Resident • vrp • 2019 - 2020

12/31/2020

My experience has been delightful. I owe this to the fact that all my favorite restaurant are just a walk or short drive away. The top supermarkets including Whole Foods are also near by; as is YMCA and Citrus Park Mall. But above all that are… See More

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Waterstone at Carrollwood Manager

01/04/2021

We're glad that our prime location and our caring, committed team have made your experience so positive! Thanks for sharing your kind feedback with us. Don't hesitate to contact us directly if we can be of any further assistance!

Verified Resident 858610 • vrp • 2018 - 2020

12/31/2020

Our first two years were great, but since they removed the carpet from the upstairs apartment and have had two little ones move in, it's been awful! We have talked to management, but that hasn't done any good either. Just night before last it was after… See More

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Verified Resident • vrp • 2020

12/29/2020

I found Carrollwood at Waterstone online and thought it fit the community and enmities I would be coming from another State, and the management on the phone were quite pleasant and professional, though without seeing in person and going according to the pics and videos stating… See More

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Waterstone at Carrollwood Manager

12/30/2020

We're happy to hear that your experience with us has been overall positive, despite the concerns you mention. While our hardworking maintenance team strives to perform regular upkeep around our community, residents are welcome to notify us of any areas that could use additional attention. If you notice any maintenance or environmental issues, please don't hesitate to submit a service request!

Verified Resident 857880 • vrp • 2018 - 2020

12/28/2020

The building is old and not kept up very well. I've made more than a dozen maintenance requests since I moved it, which is more than my entire rental history combined. They are not always resolved and the quality of repairs is sometimes poor. There are… See More

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Verified Resident 857869 • vrp • 2020

12/28/2020

I was shown ann apartment that was not representative of the one I have was rented. There is a shortage of convenient parking. People don't pick up after their dogs. The apartment walls and ceilings are thin, I can hear most of what my upstairs neighbors… See More

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Verified Resident 857847 • vrp • 2019 - 2020

12/28/2020

This community is okay. I really don't like the prices increasing all time. Staff is rude depending on what mood they are in I suppose. It used to be more quite yet quaint place to live, but now people are finding easy ways to steal packages.… See More

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Verified Resident 857839 • vrp • 2020

12/28/2020

It's a bit noisy and people are allowed to smoke outside there doors which ends up coming through our door and makes our apartment smell like smoke. The apartment isn't keep up with and things keep breaking

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Verified Resident • vrp • 2020

12/28/2020

It's a nice place. Landscaping is nice. Quiet. In a great area everything you need is quick to get to. Friendly office staff and maintenance on-site. We didn't have any issues. ............ .................................... See More

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Waterstone at Carrollwood Manager

12/30/2020

Thank you for your awesome recommendation! We are very happy to hear that our staff has been helpful and that you enjoy our quiet community. Please feel welcome to reach out to us if we can assist with anything in the future to improve your experience.

Verified Resident 857781 • vrp • 2019 - 2020

12/28/2020

They never answer their phones at the office which is annoying but the reply online fairly quickly. Their maintenance team is the best. Never have to wait long at all. Apartments are spacious and nice. Pet fee was a little pricey. Pool is closed on Sunday… See More

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Verified Resident • vrp • 2019 - 2020

12/28/2020

Overall Waterstone is a nice community, the team was very prompt with requests with a 24-hour turnaround. The grounds were clean daily along with trash pickup. A quiet living area with nice neighbors.

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Waterstone at Carrollwood Manager

12/30/2020

We are very happy to hear that! It's wonderful that you enjoyed calling our community home and we appreciate you taking the time to share your positive experience.

Verified Resident • vrp • 2020

12/22/2020

Quiet complex. Maintenance team is very responsive. Office staff are friendly and there have been several community events. This year during COVID some amenities were not able to be used or had limited access. Small sacrifice to pay for a healthy community. Covenant location and easy… See More

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Waterstone at Carrollwood Manager

12/22/2020

We love seeing this kind of feedback! While we empathize with the inconvenience that closing some community features can cause, we are happy to hear that it has not put a damper on your exceptional experience. We're here and eager to help if there's anything you may need -- just let us know!

Resident • 2010 - 2013

07/10/2013

For what you get, the rent is reasonable. Keep in mind that apartments are not going to be as large as a private home. If you want larger, you are going to pay a lot more for it. It is a very nice apartment that has… See More

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Verified Resident • vrp • 2020

12/21/2020

Nice lady landlord Kasher Kramer who moved us into a Fireplace 746square inch with great pool view nice location friendly neighborhood lot's of great store's restaurants and lots of banks and two post offices

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Waterstone at Carrollwood Manager

12/22/2020

We're proud to hear that our team's dedication to providing the highest quality of service has been reflected in your experience! Thanks for your kind feedback and positive rating. If we can do anything else to enhance your time with us please feel free to reach out.

Verified Resident • vrp • 2020

12/21/2020

Way too strict pool rules, buildings need to be repainted a different color. Way too expensive for tiny apartments as well as paying rent online being charged a $30 fee is unacceptable but good area to live in and fast repair for maintenance requests.

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Waterstone at Carrollwood Manager

12/22/2020

While we appreciate your positive rating of our community, we're sorry to see that you have some concerns which have hindered your enjoyment of your home here. Our team does appreciate your feedback, however, and we would appreciate the opportunity to discuss your thoughts in further detail if you'd like to contact our office. Thank you!

Verified Resident • vrp • 2019 - 2020

12/21/2020

I have had only good experiences here. Everyone is so post, professional and accommodating. Even pest control was very nice and explained about how often I should call. I am kept up on all events and issues that arise promptly. See More

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Waterstone at Carrollwood Manager

12/22/2020

Thanks so much for sharing your thoughts! It's true we strive to create a home and community for all of our residents here at Waterstone at Carrollwood, and we're thrilled to see this reflected in your review. We appreciate it, and please feel free to call should you need anything!

rodneydturner • Resident • 2020

04/20/2020

I've only been here a few short months, but have been corresponding with the leasing agent, Kasha Kramer for about 5 months now. She has been invaluable in helping me with my application and all other matters that have made my transition into this community seamless.… See More

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Waterstone at Carrollwood Manager

04/22/2020

Rodney, thank you for your kind words and five-star rating of Waterstone at Carrollwood! We're overjoyed to hear that our team member has provided you with exemplary service. We look forward to serving you for hopefully a long time to come, and if you ever need anything, please don't hesitate to reach out. Thanks again!

anonymous • vrp • 2020

03/17/2020

The Staff is very friendly and helpful. Leasing consultant Kasha Kramer will see you through the entire process of picking the right Apt and getting all your services turned on. It was less stressful with her help and suggestions. She is also Bilingual which is a… See More

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Waterstone at Carrollwood Manager

03/24/2020

Thanks a ton for your rave review! We strive to provide a unique and exceptional experience for all members of our Waterstone at Carrollwood community, and we couldn't be happier to hear that we've hit that mark for you. If there's anything else we can do for you, please don't hesitate to reach out to us -- and thanks again!

Ace2020 549633 • vrp • 2020

02/29/2020

I would to take this time to thank all of the Waterstone Staff for the very friendly and welcoming feeling. Especially one in particular.. Ms. Angelica Biancucci for her more than willing to be helpful and making it a point to address any questions, comments, concerns… See More

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Waterstone at Carrollwood Manager

03/03/2020

Thank you for your four-star recommendation of Waterstone at Carrollwood! We're overjoyed to hear that you've received exemplary service from our team, and we're so glad that you chose to call our community home. Please let us know if you ever need anything!

Daniella_G129 • Resident • 2019

10/06/2019

Really nice community great office staffs and maintenance Angelica?????????? is excellent she took great care of us prior and after move in . Jose the maintenance man is very friendly and funny all the maintenance guys are nice We country neighbors lol everybody there are very… See More

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Waterstone at Carrollwood Manager

10/07/2019

Thank you for this five-star recommendation of Waterstone at Carrollwood! We're so happy to hear that you've received exemplary service from our team members. Please let us know if there's ever anything you need in the future!

maxzb • Resident • 2018 - 2019

07/28/2019

I have been living in [email protected] Carrolwood almost a year now. Overall it is a nice apartment complex with well maintained grounds and pool. The maintenance crews are professional and very prompt in responding to maintenance request and always accommodate to your need whenever possible. Office… See More

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Waterstone at Carrollwood Manager

07/30/2019

Thank you for sharing your five-star recommendation of Waterstone at Carrollwood! It's wonderful to hear that you've enjoyed a pleasant experience for the past year, and we appreciate your kind words!

•

Updated Review

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Features & Amenities

Pets

Cats Allowed
Deposit: $500
Fee: $300 ~ 300
Restrictions: We welcome 2 pets per apartment home. There is no weight limit for dogs. Pet fee is $300. Rent is $25 per pet. Please contact the leasing office for complete pet policy details. You have the option of presenting proof of pet insurance with renters insurance or pay the pet deposit fee $500.
Pet Limit: 2

Dogs Allowed
Deposit: $500
Fee: $300 ~ 300
Restrictions: We welcome 2 pets per apartment home. There is no weight limit for dogs. Pet fee is $300. Rent is $25 per pet. Please contact the leasing office for complete pet policy details. You have the option of presenting proof of pet insurance with renters insurance or pay the pet deposit fee $500.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,070 - $1,250
SQ. FT.
570
Available
Avail.
3 Units
Model
A1r

View Floor Plan

Price
Price
$1,175 - $1,360
SQ. FT.
746
Available
Avail.
2 Units
Model
A2r

View Floor Plan

Price
Price
$1,310 - $1,490
SQ. FT.
915
Available
Avail.
1 Units
Model
A3r

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,370 - $1,530
SQ. FT.
915
Available
Avail.
3 Units
Model
B1r

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,458 - $1,628
SQ. FT.
1,080
Available
Avail.
2 Units
Model
B2r

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Stop by for a personal tour today! Live - Work - Play ~ In the center of Prestigious Carrollwood, achieve the maximum from suburban living cultivated into an extraordinary living experience! We offer unique 1 and 2 bedroom luxury apartment homes. Relax by the resort style swimming pool, cabanas or brand new pool lounge furniture and enjoy the state of the art surround sound system, while enjoying the free WiFi. We are pet-friendly and larger pets are welcome. This beautiful community is like no other with overhanging oak trees and tranquil ponds. Take a stroll around the winding sidewalks and charming shade trees. Spend the afternoon enjoying the local community events in Carrollwood Village - Village Fest, Live Music and Arts. Suburban living defined by excellence! Visit us today!

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