Resident · 2018
Kaylie is the only one who has been able to help me so far. They came to make my ac unit work because it stopped and they made it leak all over my floor. The floors had started to come up and the carpet smelled like meldew and they just dried the carpet. My wooden floors are still coming up and have dark water stains where it has puddled underneath. I at the same time called to report mold in the shower along with a not properly sealed shower and broken tiles and they haven't even came to look at it let alone deal with the issue. They don't clean their pools. I won't even go swimming now because there are so many leaves and bugs and someone keeps taking a poop in their main pool. Their trash compactor almost always has dead rats hanging from the ceiling and it smells like they just throw them into the compactor instead of disposing of them properly. For some reason they have been keeping the dog park locked so i cant take my dogs to go play. They also locked the closest laundry unit we have because someone supposedly set something on fire in it and they were renovating it. They told me it was going to take a month and no one could actually show me where the second laundry unit was at. It took about 5 months and all they did was replace some lights and a couple ceiling tiles. It's no wonder why everyone is leaving and this includes me when my lease is up. Make sure they actually stop by these places and show you them because with me they just casually drove passed them and I didn't learn these things until after I moved in.